I often wonder what goes through someone's head when they are called back repeatedly to diagnose a…read morejob. After multiple attempts to have the windshield I had installed at the dealership by this third party company diagnosed, I finally had to go to a collision place and have them diagnose it, which took less than a minute. Why wasn't this done when I returned to the dealership the first time? The only thing I can think of is laziness. It took having the collision place talk with the dealership for them to understand that there was indeed a problem with the windshield installed by Premier Auto Glass. This should have never been the case and they should be embarrassed by the amount of times I had to take my car in with a soaked headliner, the number of phone calls, complaints made, and miles driven to finally have the windshield diagnosed properly. I had to provide evidence of the leak to finally have it fixed, and even then, Jason wanted to cheap out on the job by "repairing it" instead of replacing it, which would have been fine if he had done it the first time my vehicle was brought in for this issue. Listen to your customers. If someone has a repeat problem with a repair, try actually looking into the problem instead of trying to blame another issue that doesn't even exist. The blame game doesn't work for me, but integrity does. This technician lacks integrity but seems to have all of the laziness. Thank you for finally fixing it after two trips to a collision place, and months of fighting with the dealership all the while my headliner is soaking and starting to stink. Lack of direct communication. You could have asked for my number, asked for me to be there when you make the repair. Literally anything but what you did which was NOTHING until I got video evidence. If you cannot see a leak in a windshield, I literally cannot help you to do your job. Again, passing the buck, and trying to pass the buck back to the person wronged is astounding. I literally asked to have the window resealed. I cannot be more specific than that. It should not require removing teeth to have a repair completed. Also, if not having direct communication with a customer prevents you from performing your job, maybe third party work isn't for you.

Managing a fleet of over 1,000 vehicles and equipment, it is very hard to find a glass company who…read morewill go above and beyond for you. However, Jason is the guy who makes it all happen on a daily basis for me. Chip repairs, windshield replacement, custom glass and installation on equipment, calibrations, etc. He goes above and beyond not only for me, but all of his other customers! If looking for a go to glass company, look no further than Jason and his crew at Premier Auto Glass Group!!

I had a great experience from calling to set up my appointment to having the glass in my driver…read moredoor replaced. While I hope I don't need glass repair in the near future, I'll definitely be back if I do. Made the experience as painless as possible- thank you!

been trying for two days to reach them said I don't need a quote. I just wanna come in. The…read moreinsurance is paying for it. I just can't get anything to go through and they don't answer the phone. I'm very irritated.

the team for Pros Auto glass were quick, respectful and did quality work. I needed my windshield…read morechanged within a tight window and they pulled up early, 7 am, and changed the windshield within 45 minutes. Great service and prices. hopefully I'm good on windshields for a while lol, but if I do run into another issue I'm calling them first.

Excellent job came out to my house was done in 45 minutes flat and provided me with a lifetime…read morewarranty. Thank you so much and appreciate your help! Quoted priced before hand. No issues with replacement windshield thank you for your help!

Ryan did a great job on my windshield replacement. Extremely nice and communicates well. If you…read moreneed someone to do fast, quality work that will put your schedule first - look no further. Value is the best around.

I will be telling everyone I know about Clearview Auto Glass! Back in April I was getting gas in…read moreAnn Arbor and Clearview Auto Glass had some staff their repairing window chips - which have become a nightmare in MI with all the horrible potholes and road conditions. They repaired five different chips in my windshield flawlessly in about 10 minutes, contacted my insurance company and I paid nothing as it was covered by my auto insurance. My windshield looked great and I was happily on my way. Since then, my 2012 Nissan Cube - which is notorious for catching pebbles and debris due to its quite vertical windshield - had taken another hit and this time it cracked quickly. Having a $500 deductible and getting quotes of $518, $418, and $300 from other glass replacement companies, I contacted Ryan at Clearview Auto Glass today to see if there was anything they could do under the warranty that came with the repairs and/or if he could give me a quote for the windshield replacement. Because it was a new chip, it was not covered under the warranty, however, Ryan offered to contact a couple of the glass replacement companies that he works with to get a quote for me. In addition to looking for a cheaper quote, I also needed the glass replaced today or tomorrow as I'm leaving on a road trip late tomorrow night. Ryan called me back within 15 minutes with a quote of $240 from a company he works with who has a great reputation and could come to me tomorrow afternoon! Not only that, but after sharing with him that this would be the second windshield replacement in less than two years, Ryan advised me to talk with our insurance agent about additional glass coverage that would carry only a $50 deductible. I did and was able to make that change so that in the future, I will not have to pay out of pocket to replace the windshield. In addition to the quality work that was done on my windshield back in April, I am SO impressed with the level of service to find me a great price with another company for a service that he would make no money on! I will definitely be going back to them to have future chips fixed as between the crappy roads and my vertical windshield, I know it's unfortunately, inevitable. Definitely check them out!!

I got my windshield done with Save On Auto Glass in Sterling Heights. This was by far a good…read morecompany to work with very professional and friendly. They did a windshield replacement on my car in 45 minutes. The quote they gave me was cheaper than all the other quotes I received. 5 stars if I can add more stars I will. Best auto glass company!

IT's been about a month since the work was done, and it's holding up. No leaks…read more The only thing I forgot was to take down my EZPass. They left it for me, but I had to get new stickers, but that was only $2 They came to my job. Did it right there. They gave me one of the best prices. Saved me about $200

Did a great job installing windows on 2nd story of house and large window on main floor. Would…read morehighly recommend.

Called to schedule a windshield replacement and was able to get an appointment for a Monday…read more They're open at 8:30 but must drop car off by 9:30. Everyone I came upon was very friendly and welcoming! Nicole I believe helped set up my appointment. KIA AUBURN HILLS Referred me and I trust them so I came here and was not disappointed! $235 good price as well. I recommend and I will spread the word.

Amazing service from Kevin and the guys at sunshade. They did a fabulous job wrapping my fiberglass…read morehood in vinyl carbon fiber. The quality of the wrap and the quality of the installation was first rate.

They don't really need my five star rating as well. Perfect experience on removing window tint…read more Excellent all round.

Guys took care of my Ford Focus on a Saturday in short order. Waiting area has chairs spaced apart…read morefor social distancing, and everyone was wearing a mask. Super nice guys, very good about communicating to me (and I observed other customers being checked in with, too) about what our expected wait time was and costs. Also, they were $100 cheaper than the two chain auto glass shops I talked to - who couldn't even fit me in on the same day. (Bonus - TV in the waiting area was on some quality educational Saturday Morning TV, so we were all getting our learn on a bit, too.) Clear with post-install instructions. Windshield has, at this point, made a trip to Indiana and back with zero problems - in rain and heat! If I have anyone with windshield or other auto glass needs, I'll be pointing people their way for sure. Support a small business! Check them out.

I will NEVER TAKE MY VEHICLES ANYWHERE ELSE! I have had three vehicles tinted here. Quality tint…read morefor the prices and professional. I have referred many people and everyone has been a repeat customer. Very pleasant staff!