UPDATE: I was finally able to get some answers as well as…read morehelp regarding this manner. I'm very pleased with the way they've handled our complaint and situation. I have a whole new respect for the office staff. Thank you Pinnacle Mountain View for taking action. _________________________________________________________________ You know what would be nice? Being able to park anywhere I want near my building and not worrying about the sprinklers watering my car. We have called SEVERAL times to complain about this and nothing has been done. I think it's just something that has been blown off since it's just a phone call. . Do you know how difficult hard water is to remove from your car??? It's not something you can just wipe away with your windshield wipers. I tried just spraying my windshield and attempted to clear some of the hard water off. I COULD STILL HARDLY SEE. I've also called several times to see what I could do about getting a garage since this is such a huge issue. I've been told many different things such as, "we'll put you on a waiting list" or "Oh now every garage is already pre assigned so you'd have to move into a unit that has one". Someone I referred to you complex was told that if they wanted a garage and one opened up, it could be transferred to them. SO WHICH IS IT? With as many military residents with nice cars living at this complex, I can't imagine this being your only complaint. If you want to pay for my car to be washed every week, I'll deal with this. But otherwise I'm shouting it from the rooftops how the management and staff is just ignoring me until something has been done.

These are the absolute worst f**king apartments I've ever lived in. My experience was horrible with…read morethem from the very beginning. First they messed up the length of our lease, then the amount we were paying for rent. We moved in wanting an 11 month lease paying $1400 for a 640 Sq. Ft. apartment (for some reason this was the least expensive). They told us to expect to pay about $100-200 more for the first month due to move in costs and added fees which we were fine with. We payed about $1600 for the first month. Then the next month comes around and we are still paying 1600. I called the front office and spoke with Carla, who told me we had actually been set up on a 9 month lease paying 1600 a month instead. When I asked her if they could do something about it, she said she'd have to talk to the property manager and would give me a call when she did. I waited 2 days with no call, so I ended up calling the office again to see what's going on, Carla told me that she had forgotten to speak with the property manager and would give me a call by the next day. Sure enough, next day no calls from Carla. I waited all day long until about 10 minutes before they closed to call them again. Carla told me that she did speak with the property manager and told me that there was nothing we could've done to lengthen our lease and get to that 1400 a month without breaking our 9 month and starting all over which would cost even more. She said that if we would've noticed within the first month of being there (after being told to expect a larger number for rent already), they could've switched things around, but there was nothing they could do now. So we stayed with the 9 month lease. Second thing, we were told we were getting a newly renovated apartment, with new flooring and new appliances. As you can guess, we got anything but. No new appliances, the last tenant even stole the microwave the apartments come with (which we didn't know they were supposed to have one so we went out and bought one ourselves), floors were peeling in the kitchen, bathroom and living room, etc. There were so many times we had to call maintenance to fix our fridge because it broke and made everything in both the fridge and freezer go bad. They came and fixed it 3 times and told us on the third time that if it breaks again that's when they'll finally replace it. We stayed here for close to two years and would've left earlier had we had the means to. Now that we have finally moved out, they're charging us up the ass in cleaning fees and replacement fees. Originally it was about 1000 bucks so we told Carla to email us an itemized list so we know exactly what we are being charged for. She never sent that over. Since our last payment stuff was so expensive, we needed to wait until we got paid to be able to pay it, and we told them that it would be about a week ish before we can pay it. Carla told us that was fine, but it will be sent to collections if not paid by the date we told her we could pay it. Now it is the day we told her we can pay, and she called saying that there is now a late fee on there and we are being charged 1600??? Tell me where the $600 came from for a late fee we were never told about?! Many more things happened at these apartments, but long story short, move to one of the adjacent complexes, they won't charge you up the ass for a shitty apartment, and they also are new and nicer. This place is one of the worst places I have ever lived in my life and they do not care about anything but your damn money.

Kristy and Ashlyn ( staff) are respectful and kind- to everyone. The little mechanical issues stay…read morelittle and are dealt with promptly. I love walking in to the grand foyer-looks beautiful and smells so good! My apartment feels like home, large enough with a ample deck and beautiful views. The neighbors are happy and the parties are well planned! No one asked me to write this. My way of saying thank you!

This place is great! It's an active senior (55+) apartment complex. We've lived here for nearly a…read moreyear. We love our small, clean, well-kept apartment. There's not much noise transmission between apartments. You'd never know there are 150 apartments because foot traffic is very low. The clubhouse has a pool, hot tub, fitness room, grand piano, kitchen and pool table.The apartment building has a reading room, game room, puzzle room and mail room. The exterior is elegant, the grounds are immaculate and the common areas are beautiful. Management is friendly and maintenance is prompt and thorough. The location is convenient. Grocery stores, fast food and assorted service businesses are within a few blocks. The freeway, a hospital and another commercial district are less than 2 miles away. There's a fishing reservoir nearby, as well as a canyon with a walking/hiking trail. It starts out very easy, then gets harder leading to a meadow with a lake, or waterfall or something like that. I've only gotten as far as the beginning of the easy part.

Good place to live! Maintenance does the best they can getting things fixed & the office people are…read morevery patient & understanding. The apartments themselves in a great place tucked away too!

From the owner: Welcome home to SITE Layton, where relaxed neighborhood vibes meet the wide-open possibilities of…read moreNorthern Utah. Choose from our spacious, pet-friendly one-, two-, or three-bedroom apartment homes, each designed with luxe finishes and thoughtful touches, with exciting new upgrades on the horizon. Keep it close to home with a workout in our fitness center, a friendly chat in the clubhouse, or a stop at our dog park with your four-legged family. Make things happen as you visit convenient shops, crave-worthy eateries, and in-demand entertainment. Get hands on with aquatic critters at SeaQuest, or frame your game at Davis Lanes. Soak in every bit of the great outdoors, from wetlands and wildlife to wide-open peaks and everything between.

Definitely do not rent from here! Have had problems since day 1!…read morePromised Garage for EV charging - now being told not possible. Deposit was supposed to be waived - charged for it anways. 6 weeks rent free - being charged the utilities for the 6 weeks. Was served a 3 day pay or vacate & charged late fees in error - never apologized nor reimbursed charges. Getting charged for "pool fees" or common area fees that are not clearly stated on the Website or the Lease & were NEVER discussed at any time during tour or lease signing. Charging common area fees, utilities & misc fees 2 months after the fact. Dead bolt did not work for 2 months, could not safely & securely lock door. When speaking to management, get hung up on, ignored, pushed out of office. Regional & Corporate are of NO help as they take forever to reply, if at all.

Absolute joke of a complex pinching Pennie's like there's no tomorrow. Awful staff and nosey…read moremaintenance

GreyHawk Townhomes has been nothing but a blessing to us. I literally don't have a bad word to say…read moreabout this place, don't even know where to begin! Steph, Rich (miss you), and Memo are absolutely amazing! Anytime I've ever had a question, concern, or request it was answered or solved in a timely manner. They always went out of their way to make sure we were well taken care of, especially when I gave birth to my son while my husband was deployed. This is the first time in my life I've actually been sad about moving from somewhere, I'm truly going to miss the family I've made here and the amazing neighbors I have met along the way. If you're looking for somewhere to live GreyHawk Townhomes is the place to be! Nice size home, beautiful scenery, right down the street from base if you're military! Definitely check them out!!!

This community has been one of the best I've ever lived in. Stephanie and Rich take such great care…read moreof everyone here and I highly recommend anyone to move in here! I've never lived in a place where I could call so many neighbors friends I love it here!

I have not lived in here apartments, however I have been here for business purposes. What I have to…read moresay is - the design and layout is easy and very nice, and the insides of the apartments are clean, updated, and very modern. I enjoy these spacious, yet very cozy apartments!

DO NOT MOVE HERE! management does nothing about repairs, from the get go I told them about the…read morerotten wood floorboard in the kitchen and nothing happened it is always noisy with kids and when you make complaints nothing happens. My daughter got beat up there called the cops told management and nothing happened. There is dog shit everywhere. Pool is gross. Someone killed themselves there and didn't announce it through text or call. And lastly they lie and charge you for things you didn't do to not give you your deposit back. WORST MANAGEMENT EVER

I highly recommend living here. For me is my perfect home! Everything is here or near. The…read morecounty library is right next door.

Unfortunately we landed at this apartment complex because it is close to the military base but if I…read morehad been the one doing the apartment hunting I would have kept on looking. The surrounding area around this neighborhood is sketchy to say the least. The three bedroom apartment has a nice floorplan and its modern style which felt really nice to walk into. Our balcony needed construction while we lived there and we were blocked from access to it for two weeks. That's fine, rather it didn't fall down being on the third floor. But if you're anything like me, you can't stand it when the surrounding neighbors make all the noise like they live on the ground floor. The management refused to acknowledge my complaint of the noise daily in the unit above me. Every single day, constant music playing and the walls echoing their annoying music. Had the music been something catchy maybe it wouldn't have been so bad but they kept on playing it and management did nothing about it. Those neighbors also had parties on Friday nights and the guests didn't tread lightly on the ceiling. The walls are thin. We also had a barking dog that fortunately moved away after a few weeks of me arriving to Utah. There's only one package room and it doesn't always take the code so you have to text the manager to open the door to pick up a package sometimes, not when it was working but frequently. It's located in one building so if you live in any of the three other buildings you have to hoof it on over to that building and it can be a long walk for some. I was promised a covered parking spot when the unit was rented but when I arrived they said oh well we don't have any you have to park on the outside until one opens up. I never got a covered parking space. There aren't enough to go around. I had to park way in the front by the library. The "dog park" was a small patch that stunk to high heaven when you walked by it. Nasty. The building had a feel of industrial office building with stuffy hallways that smelled like pinesol. We paid a huge penalty for having to relocate before the lease was done. I mean huge. It was very expensive. And we left the apartment cleaner than when we received it but the management kept our deposit, almost $1000 and sent us a check for around $60 and told us it was for "damages." We didn't cause damages to the apartment. It was spotless and no new damages to it than when we received it. Final straw which spawned my intention to spread the word about this place is that I had a package delivered there after we moved to another state. The manager texted me and told me I needed to have someone go pick it up from the office. I requested for it to be forwarded to me and said I would reimburse them for shipping. The manager refused to do it, she said they have no way to ship the package. The POST OFFICE right across the street from the apartment complex office could have been a way to ship it to my forwarding address. The manager refused and threw my package away. What choice did I have but to let her? I don't know a single person other than her in the state of Utah. Yes I did lose money on that package as they did not reimburse me. It should have been refused and returned to the company for a refund to be issued. She threw it in the trash. Couldn't be bothered with a small favor that probably would have included a nice tip for her time and effort. But this is the atmosphere when you live at this apartment complex. Like nobody cares at all about you, just pay rent and fend for yourself. She also said the apartment remains vacant. I think it's obvious with experiences like mine that it may not be rented ever again and if I were you, looking for a place to live, I'd keep looking.

We've really liked living here. The apartments have a great floor plan and we were not able to…read morefind anything like it in the area. It's nearby all the schools and buissnesses. Unfortunately it's also nearby the front runner tracks but the train isnpt loud enough to be a bother. Oakstone is part of the good landlord program and their maintenance staff is pretty responsive. They are a no smoking comunity (so everyone who smokes hangs out at the gate but this keeps them completely out of the complex). We haven't had any problems with our neighbors. Parking is very tight. it's nice that there is extra parking for guests but most people don't use their garage for their cars (foolish me for thinking that that's were they belong) so if your neighbors have two cars they will inevitably crowd the white line dividing your driveway. They need a leaf cleanup service. While they have a lot of nice large trees the aftermath of fall is kind of gross and I don't think I'll ever get the dead leaves out of the entry way.

This place is doing illegal things. They lie on legal documents. They unlawfully entered into our…read moreapartment and broke contract. They evicted us for an amount of rent that we TRIED TO PAY THEM but they returned it and then sued us for 10k, even though what we tried to pay and what we owed was less the 1k. They illegally towed cars. Lied on court papers. They have screwed us. They knew they broke contract by unlawfully entering into our apartment, and pushed through the eviction so they didn't have to deal with their mess up. DO NOT MOVE HERE! They take advantage of people who need help, and take no accountability. And we weren't the only ones that this happened to.

I've been living at Kays Crossing for six months and so far the stay has been great. They have a…read morenew management team that is very responsive and actively seeks to engage with the community. The apartment is clean and the covered parking is very nice for the winter. I would recommend Kays Crossing to any of my friends. Justin

This place has the worse management and awful manger who is a pain to deal with. Moving out was a…read morestruggle as they will charge you an insane amount. You would have to keep arguing with management before you are able to get the charges removed. Unbelievablely shitty place to live. Neighbors were so loud and blast music all through the night. If you ever ask for help, they are never around to help. They claim that someone is there, but they have no problem lying. This place doesn't have a problem with lying to you and coming up for stupid reasons to charge you more than what you initially signed for your lease. They have no morals or standards. You have been warned. Don't ever sign a lease with them! EVER!!!! You will absolutely regret your decision!

Overall: an excellent apt complex in a family-friendly neighborhood…read more Pros: The best apartments in their class in Ogden, simple as that. New, clean, soundproofed, thoughtfully and tastefully designed. Fantastic staff. While all of the team are a pleasure to work with and are always there for you, Alex takes the cake at getting things done and making decisions most favorable to the renter. Way above and beyond expectations. The location is convenient if you're a family. The only reason I ever left is to go downtown. Cons: Nothing comes to mind really. I guess some of the negative reviews can be explained by lack of organization and process. Be prepared to have two people assigned to one parking spot, checks lost and cashed half a year later, being charged for stuff twice.. While I can see how it can be unnerving (for a control freak like myself), are these mishaps a small price to pay for a friendly, involved, and caring team? Absolutely. They'll always go over your questions with you and reach a fair and honest resolution.

If your job has to do with anything online don't move here or buy your own WiFi it's like I'm on a…read more2000s computer, the people on my 600 pound life run after then the internet