Warning to homeowners--especially first-time buyers. We…read morecontacted Roto-Rooter requesting a plumber to evaluate a ceiling stain. There was no active leak, no standing water, and no emergency--just a stain. Despite this, the situation was presented as urgent and severe, creating pressure to act immediately. Within 10-15 minutes of arrival, we were asked to sign authorization paperwork without a clear explanation of what we were agreeing to or the true necessity of the work. Instead of sending a plumber on day one, a water mitigation team was dispatched immediately, and a plumber did not arrive until three days later. We were under the impression that a plumbing assessment would occur before any invasive work. We later learned that had a plumber evaluated the issue first, the ceiling opening could have been significantly smaller--less than one-quarter of what was cut. Even the professionals who later repaired the ceiling confirmed the demolition was excessive and unnecessary. The billing practices are deeply concerning. After-hours pricing was applied broadly, including to materials, which do not change in cost based on time of day or federal holidays. While labor rates may vary, materials do not. Applying after-hours rates and O&P to materials feels like intentional inflation, not cost-based pricing. Nearly every line item appears maximized, and while we were able to prove a few clear discrepancies (such as drywall square footage), many others remain questionable. It is also hard to ignore how differently services are priced when insurance is involved. As out-of-pocket customers, we lacked the leverage insurers have to challenge inflated charges, and that imbalance appears to have been exploited. Independent professionals have since told us this entire issue--including repair--should have cost under $2,000. Instead, we were led into a far more invasive and expensive process under the false impression that immediate action was required. Any later attempt to reframe correcting improper after-hours pricing on materials as a "goodwill gesture" is misleading. Accurate pricing is not a favor--it's a basic obligation. This experience reflects poorly on Roto-Rooter's practices and their treatment of customers acting in good faith. I would strongly caution others to get independent opinions before proceeding, especially if you are told something is an "emergency" when it clearly is not.

Roto Rooter came today at 12:25. my window of time was 8:00-10:00. i received a phone call at…read more10:00 saying he was on his way. finally showed up 2.5 hours later and i got no explanation or apology. he augured the toilet - was here and left in under 30 minutes, charged $325 and told me if it didn't work, he could come back, remove the toilet for $600. he used no protective cover on the augur, so now my 2 year old toilet is full of scratches. would NEVER use them again.

We recently had a broken pipe in our upstairs bathroom that ended up soaking the entire main floor…read moreand went through to the basement. It seemed very overwhelming the amount of damage that was left in its wake, but Schaun walked us through every step of the way. From dealing with the insurance company to mitigation and finally rebuilding the ceiling, floors, walls and everything else that needed to be replaced, Schaun and his team were on top of it every step of the way. The whole damage (which trust me was a lot) took eight or nine weeks total to rehab and most of that time was spent waiting for the insurance company to approve the claim. Even before the claim went through, Allied was at our house with air scrubbers, giant fans, and dehumidifiers to prevent any mold buildup that may have taken place since the leak. They were also on top of the insurance company to get our claim approved, and once it finally was, his crew was here the next day to get started on the work and continued to be here each day until the job was done. Schaun was very professional and courteous and his crew did a great job getting our house back in order. I would recommend them to others and use Allied Property Services again if anything like this ever happened again.

I worked with Schaun and his team to tighten my carpet (removing bubbles) and fill gaps in my…read morehardwood flooring before putting my condo on the market. They did a great job improving the overall look without the need for a full replacement, which saved me a significant amount of money. They were easy to work with, transparent about what could realistically be achieved with repairs, and honest about the trade-offs between repairing and replacing. I really appreciated that they didn't try to upsell unnecessary work. Overall, I'm very happy with the results and would absolutely use them again.

Ignores do not call list and makes spam phone calls and then also tries to bother people by…read moreknocking on their door. Don't get your house repairs from some random company that knocks on the door - spend a bit of time researching and get a quality contractor.

Felipe arrived on the scheduled time to give an estimate. He looked at the project and did the fix…read moreon the spot. He was professional, friendly and did the repair efficiently. AND very reasonably. Great value! Highly recommend!

Our water heater sprung a leak and water was soaking the carpet, baseboards and sheetrock. Called…read moreDone Right and John came out within the hour. He walked us thru the process, did an exceptional and thorough job of identifying all the damage He set up the fans and was a pleasure to have in our home ro help us during a stressful time. We cannot recommend Done Right Restoration high enough. If you are so unfortunate to have your home damaged by water, look no further than this company.

Jon at Done Right was extremely responsive and helpful during our recent water mitigation issue. We…read morehad some water in the basement and I called after carpets hadn't dried 1 week later. Jon was out a couple hours later with equipment to address the issue right away! He was also very clear and proactive with communication, which was extremely valuable in a situation where the damage was more significant than expected. I highly recommend Done Right for quality service at a reasonable price.

Powers Premier Company was efficient, responsible and had efficient workers who got the job done…read morein a timely manner. We appreciated their input on our roof and what they found due to hail damage. They set everything up and did the job to get our roof back to new again. They went above and beyond, very professional. Would use Powers Premier Company for any future needs. Thank you, Shane and Kristine

From the owner: Powers Premier Contracting provides exterior remodeling and repair services for residential and…read morecommercial buildings. To learn more about our available services or to schedule a professional inspection, please fill out the form. One of our team members will be in touch with you shortly!

Elizabeth is a wizard She really gave a THE best service !…read more I can't say enough about this company

From the owner: When disaster strikes, Standish Restoration emerges as Minneapolis's revolutionary force in damage…read morerestoration, combining cutting-edge technology with unparalleled expertise. Since 2008, we've redefined industry standards through our proprietary rapid-response protocols and advanced moisture detection systems, ensuring faster recovery times and superior results for both residential and commercial properties. Our IICRC-certified technicians deploy state-of-the-art equipment and eco-friendly solutions that set us apart from traditional restoration services. Led by Philip, our innovative approach incorporates real-time monitoring, thermal imaging, and AI-powered damage assessment to deliver precision restoration services that minimize downtime and maximize property protection. From emergency water extraction and advanced mold remediation to comprehensive fire damage restoration, we're pushing boundaries and challenging conventional methods. Experience the future of restoration with a company that's not just responding to disasters, but revolutionizing how they're handled.

Everything was great! Timely, wonderful quality work by really dedicated pros! The process really…read morewas practically dust free and the floors look fantastic.

Very quick to respond and helpful in emergency situations!read more