1. Clear Springs Veterinary

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New Braunfels, TX

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Clear Springs Veterinary

5.0 (2 reviews)
Closed • 8:00 am - 12:00 pm, 2:00 PM - 5:00 PM

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5 years ago

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9 months ago

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Lucy's Doggy Daycare and Spa - Loop 1604 - His grooming

Lucy's Doggy Daycare and Spa - Loop 1604

(97 reviews)

First I have to say that there is great staff at this location. Not only do they seem like they…read morereally like dogs but they are great with us humans as well. I have a unique circumstance where my son plays football for UTSA and travels every weekend even for home games. He has two dogs who needed to board while he is away. Lucy's has gives wonderful customer service in that we have had several unique situations to work around and they found solutions when I didn't even know what to do. I love the play areas with water features and yes I'm a video watching junkie on the web cams. It's fun to watch the pups play and the staff is attentive to those that get a little rowdy by just using their body to walk between in a calm manner. I see staff giving a pet or hug or engaging them in some play. There can be a lot of dogs in there and I haven't seen a real scuffle yet. They do a great job monitoring and intervening before any pup gets to rowdy. Prices are decent and multiple dog as well as police, fire, and military discounts. Our pups come home fed and socialized and are happy when we take them to drop off. Traveling Tails vet is next door and has been super helpful in a pinch when we needed a booster shot. We will be having our pups here for the season, Birds Up!

The facility is large, clean, and inviting, and its online customer service is outstanding…read more However, there were too many dogs, and I felt like the greeting and tour were rushed. I understand there is limited staff, and I realize they have to turn their attention to other customers and tasks, but I would have liked to watch our dog more through the back windows before committing to leaving her there for the day. I'm guessing there were between 70 and 100 dogs in the play area, and most seemed well-adjusted and content. However, it seemed a bit much, and I wouldn't feel comfortable leaving our dog there. She loves playing but could not connect with any specific dog and was overwhelmed by the many dogs showing interest in her. We watched for at most 10 minutes, and the whole time, she was looking to hide, running from the other dogs with her tail between her legs. The staff was present, monitoring behavior and cleaning up, so the issue for me is the number of dogs, not the staff. I asked if there was a maximum number of dogs they allowed, and without a yes or no, I was told the number of kennels they had, which was over 250. The kennels can hold more than one dog at a time, so it's feasible that 300 dogs could be there if all the kennels were full. The kennels are in a climate-controlled warehouse-type area with individual chain-link "suites" and the regular areas. The difference is a little more square footage, and a webcam comes with the suite. I'd summarize this place as the big box store of doggy daycares where you'll get everything you need, but not necessarily the best experience for the pet. This review is based on my personal experience. I am not seeking a refund, to be made whole again, or for changes to be made. It is simply informative.

Red Barn Kennels - Worf playing outside having fun

Red Barn Kennels

(12 reviews)

We just moved to San Antonio and had been looking for a place to board our 2 dogs. Their former…read moreboarder before we moved was on a ranch, with plenty of space for them to run around and even other types of animals like horses and pigs. So, I was ecstatic when I found Red Barn! It's exactly what they're used to. They have a good sized property in Bulverde, with plenty of space for the dogs to run around, shaded space outside, indoor air conditioned kennels, and even some pigs and llamas. Communication with Lisa was great, and it was easy to get them scheduled and get their vaccination records submitted via email. Lisa checked in with us midway through our trip and sent photos of the dogs playing. As with all good boarders, you should book as far in advance as possible. I was able to get them in with 9 days notice the first time, which was awesome. The next time they were booked for a weekend 3ish weeks out. I'm so relieved to have found a place I feel comfortable taking our dogs when we're traveling.

I just want to say Thank You Very Much, Lisa. My American Bulldog Mix, Cali Anne was well taken…read morecare of. Lisa was so easy to get in contact with, and just as easy to work with. She is very personable, and will do everything she can to accommodate you and your pet. Her prices are more than reasonable. Her team also seemed very nice and seemed that they really care about my dog. They took care of my dog for a weekend, and gave her a bath. She smelled so clean. Your pets will have access to grass and space to stretch their legs here. To me that is very important.

VCA Seguin Animal Hospital

VCA Seguin Animal Hospital

(28 reviews)

Great staff and Vets. Friendly and caring and your pet like their own Reasonably priced. Highly…read morerecommend

Took my newly adopted dog there because he had been experiencing coughing, sneezing and copious…read moreamounts of mucus draining from his nose. The only reason why I went there and not somewhere closer is because the place where I adopted him from gave me a $250 voucher to use at a VCA clinic. After my visit, you couldn't pay me to return. To begin, there isn't one nice or happy person that works there!. My experience started with the vet tech Taylor and then later we were joined by the veterinarian Dr. Leslie. I asked Dr. Leslie if she could take a look at my pups sutures from being recently neutered. With her ungloved and hopefully sanitized hands she aggressively pinched and grabbed the area so hard that it broke his sutures and caused bleeding. I'm no doctor but, I'm pretty sure that's not going to promote healing. He was not bleeding before we went in. I know they took him into the other room for about 1 minute to weigh him. I'm not sure what else they did. I can tell you what they didn't do in front of me. I never saw them take his temperature. I never saw them looking in his ears or in his nose, his teeth....nothing at all! The only thing I saw anyone do was observe him from a distance and give him a milk bone. Dr. Leslie told me that he seems fine. She doesn't see any mucus coming out of his nose. Well, there was but, he licks it up or it's draining down his throat when he's standing. While there, he was coughing and sneezing. Due to her disbelief, I felt compelled to prove he is suffering day and night from congestion so, I pulled out a picture I took of him the previous night with a puddle of mucus on the floor, where he was sleeping. She replied, "oh yuck!". Not the most professional verbiage I've heard but what bothered me is, she was dismissive of my concerns and never felt for swollen glands or lymph nodes etc. . Also, why did I have to pull up a picture to prove that he has indeed been suffering from sinus issues? Why didn't she look at any part of him except for the sutures she ruptured?!! Throughout the appointment, I would ask the doctor a question but, before she could answer the tech, Taylor would either interrupt the doctor or speak for her, which seemed very odd to me. I don't know why the doctor allows the tech to steamroll over her. It was very unprofessional and I didn't want to hear her answers, I wasn't asking her and I'd rather hear from the person that has a doctorate. From both Taylor and Leslie, they responded with a condescending and patronizing tone. Meanwhile I noticed that Taylor, vet tech would do eye rolls towards the doctor, thinking I couldn't see which was beyond rude. Taylor was very snarky, haughty and self righteous just awful. I feel like that place sucked the soul out of me. I've noticed some of the responses by the manager on here is they can't find you in their database or as being one of their clients. So, to clarify..Yes I am and I was just in there, Monday September 8th at 2:30. Well, I was there and my appointment was at 2:30 but I wasn't seen until around 3:15. I didn't see anybody waiting in the lobby. They were not busy. It's now Friday and dog is still sick, I've emailed and called several times now to pick up the antibiotics that Dr. Leslie said she would prescribe if he didn't get better in a few days. She didn't want to give them to me right then because she wants to be a a good "steward" in the medical industry. Ok. I get it but MY DOG IS STILL SICK AND I NEED HIS MEDICATION!! I can't imagine taking an animal here, especially if it were a life and death situation. Or if it was time to send your fur baby over the rainbow bridge. There was no sense of caring at all at this place and I guess they don't take the "Hippocratic Oath" here. Go somewhere else, ANYWHERE ELSE BUT HERE. Update: The response from owner is utterly ridiculous and patronizing which proves my point! They want me to contact their review department so they can "listen and support me"? What?! You're a vet clinic owner, not a therapist. A more appropriate response would be: 1. I'm sorry 2. We will address this internally so it doesn't happen again 3. How can we make this right? I guess it's the trickle down from the owner. Not one iota of taking responsibility.

Clear Springs Veterinary - petboarding - Updated October 2026

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