My wife has been at Hilltop for 7 years. I come every day in the morning and usually leave around 3…read morePm. The Nurses and aids are spot on most of the time to answer a light unless there is an emergency they are dealing with at which time they will check on the problem and prioritize. Therapy is fantastic! I cannot say a bad word about them. Caring to a level I have never seen in health care. They have a great housekeeping crew and laundry. Rooms cleaned daily along with laundry who pick up in the AM and returned at night. The new admin. is fantastic and ready to help. The food is ok... If you have a problem Brenda will make it rite. I personally have been in several other Nursing homes in Weatherford to visit other people I know and several of them are absolutely barbaric. With that said nothing is 100% perfect. There are problems in every facility because you cannot please everyone. Some of the reviews I read. I wonder where they get half of the stuff, they are talking about because it just isn't true!

On 2/14/25, my mother, arrived at Hilltop Park Rehabilitation from Baylor Scott & White in…read moreGrapevine, TX. She was transported by the Hilltop bus and arrived nauseous, weak, and freezing. Staff admitted they couldn't properly heat the rehab hall and told me to bring a heavy blanket. Despite my efforts, my mom remained miserably cold until she was finally moved to the nursing care hall, which had working thermostats. During my daily visits, I observed dark, urine-smelling rooms, patients slumped over food trays, and others calling out for help with no response. Some were wheeled from showers half-naked, wet, and shivering. I left repeated messages for the doctor and staff requesting updates on my mother's care but never received a single return call. Although Hilltop is supposed to be smoke-free, many staff members reeked of cigarette smoke. My mother, who relies on oxygen, often became ill from the odor and struggled to breathe when around staff. The food was cold, bland, and difficult to chew. She was never seen by a dietitian, despite being diabetic and having neuropathy in her hands. Staff routinely dropped off her tray and left, knowing she couldn't open packets or cut food. I began bringing homemade meals, Ensure, juice, and fruit. Even so, she became visibly thin and weak due to lack of proper nutrition. Her therapy was minimal, and she grew increasingly depressed. Housekeeping was abysmal--sheets unchanged, floors dirty, and overflowing trash cans. I provided towels and cleaned her room myself. One aide entered smelling strongly of feces and contaminated my mom's walker and drinking cup. I had to disinfect everything, and the next day Mom became nauseous--clear evidence of cross-contamination and an OSHA violation. She consented to only one shower because the facility was cold and lacked privacy. To preserve her dignity, I began bathing her at my home, despite recovering from major back surgery myself. On 2/28/25, Mom called me late at night, crying that the smoke smell made her sick and that staff ignored her repeated calls for help. After waiting over an hour for Tylenol, she went to the bathroom alone while struggling to breathe. I called Hilltop, but no one ever answered--their main phone didn't work the entire three weeks of her stay. Staff warned me that removing her would be considered an "AMA" (Against Medical Advice) discharge. I left several messages for Hilltop's doctor, Dr. Wusterhausen, asking him to sign release forms so my mother could transfer to her assisted living facility. Calls went unanswered for nearly a week. When I asked for help in person, a staff member took the form "for Dr. Kris." On 3/3/25, she barged into my mother's room, angrily thrust the paper at me, and accused me of "complaining" about her. She was Ms. Jackson, Hilltop's social worker. Her behavior was loud, hostile, and physically intimidating--I had to step back to protect myself, still wearing a back brace from surgery. I reported her to Administrator Ward, who said he'd "speak to her," but I never heard back. That same day, Dr. Wusterhausen finally signed the proper release--not an AMA--and we moved my mother out. She immediately improved under our care at home and later transferred safely to Clear Fork Assisted Living in Willow Park on 3/10/25. On 3/17/25, a representative from Adult Protective Services (APS), named Lacey, arrived unannounced to investigate an anonymous complaint that my mother was being neglected and that our home lacked electricity or running water. After separate interviews, she determined the report was false and closed the case as invalid. It was obvious the malicious report came from Ms Jackson in retaliation for my complaints. This misuse of APS is an abuse of power, wasting taxpayer resources and further traumatizing patients and families. Such retaliation is unethical and should be investigated; Ms. Jackson should not be allowed to continue in her role. On 3/26/25, I called Hilltop requesting the corporate CEO's contact to file a formal complaint. I was transferred again to Mr. Ward, who questioned my reasons and seemed unaware of APS's involvement. I recounted the facility's poor conditions, the staff neglect, and the retaliation. My mother's three-week stay at Hilltop Park Rehabilitation was a nightmare of cold, filth, neglect, and administrative failure. The staff ignored patient needs, the doctor was inaccessible, and the social worker's vindictive actions crossed professional and ethical boundaries. My mother entered Hilltop weak but hopeful for recovery; she left frail, traumatized, and terrified. If you love your family member -- avoid Hilltop Park Rehabilitation and Care.

I'm sitting in here with my mom as I type this after shift change and it's been 4 hours. This is…read moresupposed to be "skilled nursing" and no nurse or aid has come in once in 4 hours to check on her. I'm sorry but this is absurd. What is skilled about this? This is neglectful. If I had known I would never have picked this place. You can make it as pretty as you want, but you can't hide the poor care, sorry. As a respiratory therapist myself... I'm ashamed of you all.

A family member spent only 3 days in this facility before we felt the need to move to another…read moreplace. There was a total lack of attention paid to the patient, not enough staff for the number of patients and excessive wait times for basic bathroom and medication needs. I did not feel my family member was safe due to a lack of staff.

What can I say, from the incredible staff to the tools they gave me to rebuild my life; Stonegate…read morewas truly a turning point. God led me there, and it became one of the most humbling and transformative experiences of my life. I'm almost four years sober, I have a career I'm proud of and most importantly I'm genuinely happy; more than I've been in many years. Thank you all from the bottom of my heart.

I was in a very dark place and googling drug rehabilitation when Austin called me. He was…read moredefinitely a vessel for me! This is very much a God inspired place. I personally stayed 90 days instead of the typical 45 day. For the first time in my life I have hope and joy for my life. If you have a honest desire to change than there is no better place. The staff cares and the program works!

Don't let your loved one go here. My mother in law was sent here after she fell and fractured her…read morehip, and had to have surgery. The staff doesn't care, call buttons going off at the nurses station, and staff is just hanging out chit chatting & laughing. The nurses are annoyed when you ask for help, or when you ask questions about the care. We were lied to, blatantly. My husband works for a hospital corporation, and he is spreading the word to the directors of Inpatient Rehab, and Orthopedists to NOT send your patients there!!

The first person you'll be greeted by when you enter is Elizabeth. Her smile and kindness will let…read moreyou know you've found the right place for your loved one to rehab and recover. We were quickly introduced to Diane who helped us through the process of having mom transferred from another facility that was not a desirable place to be. When we arrived day of transfer we were greeted by Tess, assistant business manager, who graciously assisted with all intake paperwork. She explained everything well and asked questions to our mom in a gentle and compassionate manner. All the staff has been kind and friendly and placed a priority on generous care and recovery for mom. What more could we ask for? Additionally the facilities are modern and clean, and it is one patient to a room also for privacy. After extremely poor experiences in two other facilities the last two years, we would wholeheartedly recommend Advanced. Who you trust with the care and recovery of those you love is an important decision. With Advanced we have felt the right decision was finally made.

A HUGE shout out to icare Rehabilitation Hospital in Parker Square. The folks here are A+ and have…read moregiven my mother in law wings. If you or a loved one has suffered a neurological trauma that has impacted your ability to complete tasks - occupational, physical and speech therapy are offered at the same location! I have been in and out of therapy facilities since I was 16 and my mother was diagnosed with Multiple Sclerosis and the team and facility here blows me away. Feel free to reach out with any questions. https://m.facebook.com/icarerehabilitation/

As I get older little things start to creep up on me like little injuries. Well I hurt myself going…read moredown a kid slide, cracked my leg bone. After getting out of the boot, Gina and her staff figured out I also had some tendon issue and helped be rehab the entire problem. They really know how to look beyond what is evident.

Husband (60s) was here for rehab. Care here is hit or miss. Jake and Justin were amazing. The girl…read moreMA, (withholding her name), was not. My husband needed help getting to commode. She was busy and said that he could soil himself and she would change him. Every time he needed assistance when she was on duty, she never answered the call light. Sent employees looking for her and they could not locate her. I had to assist him myself. My husband has always handled business himself, but after 3 days here, they put him in diapers. Nursing is so-so. My husband had a bandage put on his arm so tight that when I came in the next day, it swollen to twice it's normal size. Speaking with administration over any issues, they gaslight you and make it sound as if it is you, not them. The business admin acts like he has a medical degree and doesn't even have all of his facts straight. He gets about 10 minutes of rehab a few times a week and only once a day. The food sucks (I tasted it). Even a lady down the hall was yelling for help. She called me into her room when I walked by and asked me to help get her out of that place.

My elderly mother was at this facility for 20 days rehab following hospitalization for pneumonia…read more She left with a painful stage 2 wound (bedsore). PT was in the mornings, but none in afternoons. Management & many of the staff were inattentive, unfriendly, or even hostile.

By far an amazing rehab experience!!!! Matt has transformed…read moremy ankle. His techniques and skill set are amazing. His practices and strengthening goals are obtainable by anyone. You will not need to go out and buy devices and equipment, and you can do everything at home with stretches and exercises. Matt's knowledge of injury recovery is impressive and I am thrilled at my progression of movement and mobility.

From the owner: The McKenzie Method MDT...Mechanical Diagnosis and Therapyread more

Great exercise place running tracks basketball hoops kids soccer field tennis court etcread more