This place has been helping men and women find freedom from addiction to drugs and alcohol for many…read moreyears. Scott and Leslie Weisenbaker, as well as the staff I've encountered throughout my visits there, are very knowledgeable, friendly, and caring people with a heart for the hopeless, helpless, alcoholic and drug addict. I've had a number of friends go through this program and the results have been nothing short of miraculous for them all. From men and women that had very little hope to the same group that's living on freedom is truly astonishing. I would recommend this place to anyone seeking an old school approach to the problem of alcoholism and drug addiction.

This place provides terrible customer service I walked in and no one was even there to help me I…read moreknocked on all the doors and talked to a lady who wasn't even dressed formal who told me she was on lunch and as I was about to leave she passive aggressively asked me what I wanted and continued being rude for no one reason. I told her I was there to ask why it was taking over 2 months to get my documentation sent to probation officer and she told me I had to get it signed by one more official, when I asked her why they're taking 2 months to just send that in she told me I was being pushy... because I was trying to get my own documentation how in the world does that even make sense. If I could provide this place with zero stars I would all the employees smoke cigarettes how are you going to help anyone if you're an addict yourself?

I recently had problems with my back and one of my legs. The neuro surgeon I saw recommended PT and…read moremy wife had been here before and liked it so I thought I would try it out. I had such bad pain that I didn't think PT would help but to my surprise it did help to the point I'm fully recovered now. It was easy to book an initial appointment, they are popular so can be difficult to find the perfect time unless you are willing to wait. I had a primary PT that I saw most of the time but also saw some others. It started out very easy and simple with stretches and other things and gradually had most of the type of exercises I do. They asked about what/if any strength training I do and they were able to incorporate most of the type of exercises that I do that could have lead to my initial problem. I was very happy with how much progress I made while I was going here and if I have some other physical problem where PT might help, I will come back here again.

Velocity in Crossroads is awesome. The whole staff makes you feel like family and not just a…read morepatient. They are very caring, compassionate, attentive and professional. Work with you on scheduling. When you walk thru the door your greeted by your name. Wes, Theresa and Ashley will always hold a special place in my heart. Thank you all for all the support and kindness you've shown me. Theresa

Went to this facility as an agency nurse. Not a welcoming environment. Arrived 15 min prior to…read morestart of shift. Night crew busy winding down. Checked for my assignment that was not in the book. Called scheduler, stated I was to work on 100 & 400 halls. When asked about log-in info, was told to call IT myself and arrange for that. IT stated that contractor could not call by self but to let facility representative to call on behalf of which they will email details to her and then will notify me. Scheduler was at home at this time. Called her back, she stated because she is home there is little she could do until she accesses computer at work. 6:30am, still waiting for her. No report given yet and not brief orientation to the halls and all that good stuff as a this was my first time at this facility. Around 6:45am, notified one of the staff, asking if there is anyone else to help me with log-in info as it was getting late into my shift. She called the scheduler, who was till at home and no indication that she will be in the facility at any time soon. Around 6:50am: Still no report, no scheduler, no log-in info, and no sign that I will start my assignment any time soon, I informed the other staff that I would rather go home. This was unacceptable of the scheduler. At around 7am, I left the building. Called my agency and left for home. When home, noted the scheduler had indicated that it was a no-show shift. I have never been to a facility where an agency nurse is supposed to arrange for my own log-in. As IT stated, it could be anybody wanting access to their system; hence telling me this info had to come from the facility representative. I do not recommend this facility to any agency nurse who cares about patients and time management. What a first time impression.

this facility needs to be shut down first they had my friend on the wrong machine he needed to be…read moreon a BPAC machine he calls me at midnight, wanting me to bring his machine up there because they had him on a CPAC machine. he could barely breathe, took me forever to get them to open the door at this time of night. The next day I went up there to see him, and there was piss under the bed. He had to call the police to get some water-send a friend up there to check on him. P is still under the bed. He had the same clothes on for four days, they have not got him up to walk or do anything as of now I'm not even allowed on their premises and he has a POA that is not for his best interest. Every day I have somebody go and check on him and the report I get back are awful. I do not recommend this place for anybody. staff was very rude when I asked them about machine that night. They said they had it handled. But they didn't how did neighbor to go up there and fix the machine right. Also, he said he hadn't use the restroom in two weeks. When my friend went to tell the nurses they said we have that handled. We know how he is. He called me wanting me to call 911. He was in so much pain and I did I'm not sure if they showed up or not, it's pretty sad when you have to call 911 when you're in a facility like that and in pain. I am now in contact with a lawyer, and I will see what I can do about this facility and the POA nobody deserves to be abused and mistreated and taken advantage of. Money surely is the root of all evil.

I've stayed at the place since nov 2024 moved out aug. It had great people and a great program. It…read morehelped me kick the bottle. I would recommend this place if you want to get on your feet and get your life together.

Nice, safe, comfortable homes in good neighborhoods. They provide an ideal environment for sober…read moreliving. They also have fun social activities and help to develop friendships. The owner, Joe is a great guy and has been a friend and mentor to my son. We truly appreciate all that he has done to help our family on the road to my son's recovery. He has been a blessing to our family.

Very good facility. Starting with the admin team led by Lisa who is fabulous and ending with the…read moretherapists. They all are professional and very helpful. Can't be happier with the results and I tried all of them. This is the BEST place in Denton. Look no further.

So grateful to the whole team here! Greatly improved my quality of life and helped correct my…read moreissues. A very talented and caring practice! Highly recommended!!!