Ezee fiber works with a company called Blackrock Utilities. They were ripping up the parkway in…read morefront of my house. I know I have no say in that so I kept my mouth shut. I didn't like the work they were doing up and down my block, so I began looking at reviews as they started to do their work in front of my property. Of course, while reading bad reviews about their installation, they hit my gas line. Nicor had to come out to repair it. Nicor was quick and professional. They had my gas back up in a couple hours from the original outage. Now, Nicor is going to have to run a new line to my house. We'll see. If they come back and fix my lawn, I'll update this review to reflect it. I originally gave them one star and was harsher in my review, but so far they have been following up on the lawn repairs at my house and the surrounding properties. *Update - Ezee Fiber has reached out already, which is promising. **Update 2 - They showed up yesterday to check on my lawn repairs. Some looked good to ok, but a couple were looking bad. BUT, to their credit, they put down some fresh soil, seed and cover in the spots that needed more help. I did not expect that kind of follow-up, so I was pleasantly surprised.

I've had an excellent experience with my Ezee Fiber provider from day one. The installation was…read moresmooth, the technicians were professional, and the service has been consistently reliable. Recently, I upgraded to their top 8 Gig speed tier and added a Wi-Fi extender and the difference has been incredible. My connection is now rock solid throughout the entire house. No dead zones, no buffering, no random drops just fast, consistent speeds even with multiple devices streaming, gaming, and working at the same time. If you're running a smart home or working remotely, this level of performance makes a real difference. What really stands out is the value. For the speed and reliability they offer, the pricing is extremely competitive compared to other providers in the area. You're getting premium fiber performance without the inflated cost. If you're considering upgrading or switching providers, I highly recommend them especially the 8 Gig tier with the extender. It's been worth every

No one likes having to go into the cable company retail locations, but it went much better than…read moreanticipated. This Comcast X-finity store in Sugar Land, TX is very clean and well thought out. Staff is friendly and work diligently to assist customers as best as possible. Most customers come in with a complaints about one fee or the other but the customer service reps really do their best sbd that is much appreciated. Extreme contrast to service I've recieved at their competitor. I still believe they are over priced but the employees aren't at fault.

I am a disabled senior citizen of the United States of America and xfinity needs some kind of…read moreoverlord to make them be right by their customers and stop lying to them on a daily basis keeping customers on hold or online for 6 hours every day 3 days in a row with no resolution is ridiculous if you can understand what they're saying because their English is less than somebody needs to do something about it I am going to contact my senator and my Congressman and file a legal complaint against xfinity with the Better Business Bureau They need an overhaul xfinity sucks do not use them

Save yourself a headache and go with a different provider. I've been a customer for well over 5…read moreyears. Feels like almost every month my internet is down for a day or two.

We started with Windstream back in 2020 for $68.02 / month. Now we are paying 148.00 for the same…read more200 megabytes. The customer loyalty woman openly admitted the doing price hikes twice a year. The competitors are currently offering 5 gigs for less than $100 / month. There is no phone call to warn you or an official statement that they are changing the agreed-upon price. The change is just on your bill. If you have a third party handling your accounting, you will NEVER know it's happening. The company is run by total thieves.

Really good experience with Reggie, Oscar and the lady manager. We traded in 4 iPhone 13 to 4…read moreiPhone 17 pro max. There were issues with the computer that took hours but these guys bent over backwards trying to make it right with inconvenience credits. Would recommend anyone willing to switch carriers stop by here.

Sales reps consistently try to overcharge. Mine added a charge I repeatedly said I didn't want and…read morethen, surprise!, he couldn't remove the extra charge. Also, service is incredibly slow. Verizon is more and more scammy everyday and this store epitomizes that.

After hurricane Harvey, we needed new service because the previous carrier (coughATTcough) wasn't…read morecutting it plus we had other issues. We were surprised this location was open but grateful for it. Our rep was patient with our questions and concerns. We had a couple of hiccups with getting our service started due to congestion of their program, which wasn't at any fault of his. Our rep powered through and manage to get our lines working perfectly. We are grateful for all the effort he put in for us to make sure we are happy with his service.

Great service! The worker bilal helped me with my phone and was very calm and patient. Would…read morerecommend him for any service!

Really against Xfinity as poor service due to their outside equipment and one again charged 100…read moredollars fir two techs telling me an outside tech needed. In the past they always cancel. They want to charge me $80 to cancel the contract. My TV audio fades and cuts out as does internet as defective tower in my back yard. They even tried to blame a disabled seventy year old woman for tampering with the outside box on the property line!!!!!!! Yes they will cancel multiple times and try to charge me to look at their equipment on the easement. At this point in time and over another hour on their chat will g to pay $80 to cancel but the service has never been working well!!

Terrible service patchy internet and working from home these days it frustrates the hell out of me…read more CS always states there's an outage somewhere..... I'm definitely switching 2300 a year your customers deserve to get there monies worth

They are very expensive for very slow internet. I paid the early contract termination fee and sent…read moreback all equipment pieces on their checkoff list. Two months later they charged my bank card $216.50 without my permission. When I called to ask why, they said because I didn't turn in one piece of equipment that was attached to the satellite outside. I had no clue it even existed. I sent that piece back, and I was promised a refund. Four months later I still do not have my refund.

Worst internet provider ever, wifi was down at least once a day. 2 mos after I cancelled they…read morecharged my checking account over $200 , my acct was pd in full , lease completed, equipment returned. Do not use autopay, make sure you stop put a stop payment. If you do use autopay if you cancel. Their customer service reps are nice though.

Upgraded my nieces phone and received an $800 bill credit toward her new iphone 13 Pro. Rob is…read morealways helpful and let's me know of all the current promotions so we don't miss out.

If I could rate a ZERO I would - a local store employee added a line and USED it on my account, ATT…read morecorporate refused to deal with it as fraud, but they provided me with employee number, IMEI number, phone information and number, etc. I called the store and got nowhere. I went onto google and rated/fried the store that it happened in and a Manager named Dave told me to email Prime - still refusing to deal with the fraudulent employee. I've emailed them multiple times, the only email I got back was in reply to my initial complaint saying they'd resolve it in 24-48 hours and that was over a month ago now. I have now stepped up and have been emailing them daily with NO replies. This employee needs to be FIRED. It took me hours to get over $400 worth of charges off my bill (from ATT corporate). Prime and their ATT Store in North Providence Rhode Island refuse to do anything about this, even with all the evidence I provided. They are the absolute worst. I'm not going away until they resolve this. AVOID any store that Prime owns, find another way if you wish to stay with ATT. Look at their map, and find another store, and speak up against such unauthorized and ILLEGAL behavior of their employees and the stores that are covering for them!!!!