Drop my phone cracked the screen went to get it fixed. First one in the door and to be get the help…read moreI needed after spending time with Arlan all my questions were answered, great customer service . He was polite and helpful . This location quickly became busy really fast. A small couch and a few high tops with chairs for waiting guest. The store was clean and well lit , a good selection of phones and accessories for them along the wall . Come to this location and get the best deals on your favorite iPhones.

I came in just to drop off a router, but ended up waiting over 2 hours. I honestly don't understand…read morewhy Spectrum doesn't have a quicker system or separate process for simple equipment drop-offs. It was frustrating spending that much time for something that should've taken only a few minutes.

Malik helped me transfer and set up my new iPhone. His customer service was quick and kind! I would…read moredrive out of my way to this location to receive this customer service again.

I don't write reviews but I have to for this one. But Kanisha (I could 100% be spelling that wrong)…read morewas SO AMAZING. She was so sweet and helpful and I would recommend anyone to go to her!

So disappointing! I have been a Bright House/Spectrum customer for 16 years. Their prices kept…read moregoing up and I called customer services more than once in search of ways to reduce my charges. They offered minimal options until I called to cancel my subscription. Suddenly, they offered an option that would have given me reason to stay had it been offered before I went shopping for other options. It was too little too late. Spectrum lost a long time customer because they didn't listen.

In line for 45 minutes to swap a remote. 3 employees wandering around with only 1 actually helping…read morecustomers. Online list of people in line now up to 14. Need to find a better provider.

The whole experience was amazing Dwayne was wonderful, very easy transition from start to finish ,…read moremade sure are phones where working right before we left the store . We live in apopka and I will be returning back all the time .

This store is trash! The customer service is horrible! The manager isn't helpful at all! They act…read moreas if you're an inconvenience by asking for help!!! Never go to this store!!!

I've been using a Atlantic.Net VPS since... 2015 (wow!) and the price, professionalism, and…read morereliability are exceptional. Even though they are great about scheduling maintenance and being transparent about the updates to their infra, I'm not aware that it's ever affected my service.

We have 3 VPS with them and we always have a stable service, with competitive price and great…read morecustomer service. The billing is transparent and super clear. I'm really happy with the service.

I recently purchased a new iPhone 15 Pro Max. I believe her name was Madeline (she was in…read moretraining), was helping me. She was so kind and did an amazing job describing my options. While speaking a man with roller shoes "skated" over. Not very pleasant, more like cocky. He said he was a manager and his name was Tom. I made it clear I did not want to change my plan. I WAS grandfathered into the military one plan and Tom told me since I was grandfathered into the plan it wouldn't change. He also told me I'd get Apple TV for as long as I had a plan with T-Mobile, which I later found out was another lie. Tom told me it would take a while to transfer my items from my old phone to the new one if I wanted to walk around the mall. I left Tom with my phone, phone case and screen protector. When I came to pick up the phone, I asked where my screen protector was. Tom told me he threw it away because it wouldn't fit my phone and was broken. I've had that Zagg screen protector which cost me $60 for 2 years and while it had scratches it still protected my phone screen which was in perfect condition. I was saving it to put on another one of my phones. I saw Madeline go up to him, I'm assuming to talk to him about it, but I heard him say "NO". So I'm out a 60 screen protector which has a lifetime warranty because of a bad decision Tom made. So I get my bill and see my plan charge went from $55 a month to $75, and no this does not include my new phone which is on a separate line under equipment charges. So Tom changed my plan WITHOUT my permission and threw away my lifetime screen protector. I called T-Mobile after realizing this and to say the two representatives I spoke with were appalled that a manager would change my plan without permission is an understatement. The representatives were both so kind and fixed the situation for me. I HIGHLY suggest not going to this store unless you want to get scammed.

this T-Mobile in the Altamonte mall needs better trained employee at all times. it feels like they…read morehire people and throw them on the floor with 2 weeks worth of training. I wanted to switch my phone number onto a new phone and add a new number to a phone already on the line. Why did this dude DELETE THE WHOLE E SIM before I was able to transfer ALL OF MY INFORMATION onto the new phone. MIND YOU i asked multiple times to check what phones they have in stock as I did NOT want to proceed with the process if the phone was not available. NO not the case he continued to fill out the tablet. He really sucks and needs to be fired. Not only was I left without a phone he deleted all the 8 years worth of information I had. GREAT THANK YOU SO MUCH.

Quick and very detailed…read more Quick and very detailed. Arrived on time and worked hard. I was very pleased with the results.

Olga home cleaning did an excellent job. The house had just gone through an eviction and was a…read moremess. the ladies made the house clean and we couldn't be happier with their work ethics and abilities. Kudos to their teamwork and dedication to their work

Spectrum is the worse of the worse corrupt ripoff thieves company dishonest since I have 1gig my…read moreinternet never reach 500 of hight speed i lose services most of the time and they don't care the are ripoff ripping me off of 1gig very very poor services i have 4 equipment change and nothing the problem is that they can't not deliver what you paying only to ripoff customers they are the biggest thieves corrupt ever as a company but they love to raise the bill almost monthly for the worse corrupt ripoff services you can get billing dishonest criminals company ever spectrum should be banned from doing business

I discovered that Spectrum has been charging me for a router that I do not have for 2 years. Once I…read morerealized what was happening and tried to get credit I was told they had a 60 day billing dispute policy. So I am paying for your error? The corporate greed of this company knows no bounds. If you have any services with this company, do yourself a favor and go into a store and have someone pull up your account. There was NO router listed on my end on my account.