1. CLEAR Immediate Care

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Chicago, IL

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CLEAR Immediate Care

2.1 (92 reviews)
Closed • 8:00 am - 8:00 pm

CLEAR IMMEDIATE CARE · YELP ASSISTANT

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Review Highlights - CLEAR Immediate Care

“The doctor, the PA, and the staff - they didn't know me - yet everybody went out of their way to help me get what I needed in time for my surgery.”

Mentioned in 7 reviews

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One Medical Primary Care Clinic - The Loop - One Medical: The Loop seating area

One Medical Primary Care Clinic - The Loop

4.0(86 reviews)
1.6 mi•The Loop

Dr Hannah Levitt was great! She spent all the time with me…read moregoing over my history, all of my concerns, giving me suggestions and tips. It was wonderful! I had to wait only a couple of minutes before being called in. After the visit, the release of information forms were given to me to be submitted at any time. The only thing is I felt bad that Dr Levitt spent so much time with me as it seems like she had other patient waiting. Thank you for taking the extra time with me :) Looking forward to my next visit! (Hopefully not because I am sick )

I made an initial appointment with a doctor at One Medical after my health insurance assigned their…read morepractice as my designated PCP. I was really pleased with how easy it was to set up an appointment on the app. I uploaded my insurance information on the app and presented it again to the receptionist when I arrived for my appointment. I saw the doctor and was pleased with my care. However, I needed a prior authorization for a prescription and everything went downhill. Long story short, I contacted One Medical three times by app (as instructed) to request the PA. The app has read receipts, so the staff saw my request. I never received a response. A week before I was going to be out of my medication, I was finally able to get in contact with a customer service rep at their corporate office. She was very apologetic about the issue and had the office manager reach out to me. The office manager told me they didn't take my insurance and that they would not do the PA. I felt like the office manager was blaming me for the issue. However, my insurance company assigned One Medical to me, said One Medical was a participating office when I called, and had them listed online as in network, so I didn't appreciate the insinuation that I did not do my due diligence. One Medical had multiple opportunities to let me know that they did not accept my insurance, but chose to ghost me until I reached out to corporate. I was left without care and with an empty prescription. It was difficult to find a new provider on such short notice, so I had to go without my medication. Had One Medical paid attention when I booked my appointment, showed my insurance card to the receptionist, or during the 3 times I reached out about my PA, I could have started the search earlier and found a new doctor. One Medical is careless at best and negligent at worst. With so many other options in Chicago, I could not recommend One Medical in good faith.

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One Medical Primary Care Clinic - The Loop
One Medical Primary Care Clinic - The Loop
One Medical Primary Care Clinic - The Loop

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UI Health Family Medicine Center at University Village

UI Health Family Medicine Center at University Village

1.8(67 reviews)
1.2 mi•University Village

Well, I had a standard check-up scheduled with Dr. Hall at 1:30. After arriving at 1:15, I was told…read morethat she wasn't at the office yet and was stuck at another hospital. I was willing to wait (within reason), so I opted to stick around for another 30 minutes. Around 2:00, the ladies at the front desk called me up and explained that she was delivering a baby and wouldn't be able to make any of her afternoon appointments. They were all very apologetic and extremely helpful, so the two stars go to those poor women handing out bad news in a nice way. Dr. Hall, I never met you, but was extremely inconvenienced by you. The hour I wasted trying to see you might have been better spent at another practitioner. I can imagine you have a busy schedule, but I'm not risking derailing mine again for another appointment fakeout.

My brother is a patient of Yvette Kimble. We have been trying for weeks to get him a new hospital…read morebed. The MSW from the home health agency, my brother, the DME company, and now myself have been trying to get this settled. We collectively have not gotten a call or any results from Ms. Kimble or anyone at the clinic. The customer service representatives have been most helpful but this is unethical, irresponsible, and negligent. My brother is wheelchair bound and if the hospital bed isn't working properly he can't transfer which mean he is at higher risk of falls or even worse he will sleep in his wheelchair which makes him a higher risk for skin break down. Update I want to thank Maria in Patient/Guest experience. She help facilitate a resolution. I have confirmed the DME company has the prescription for the new bed. It is unfortunate that it had to be escalated to her.

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UI Health Family Medicine Center at University Village
UI Health Family Medicine Center at University Village
UI Health Family Medicine Center at University Village - Waiting area by windows

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Waiting area by windows

CLEAR Immediate Care - familydr - Updated November 2026

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