My wife delivered our first child at Mercy Hospital in Chicago on Feb 28th, 2020. We had such a…read moregreat experience on the Labor and Delivery Floor (3rd) that it makes me want to have another kid. The staff in the delivery room was welcoming and the room was cozy. My wife had a great experience - felt comfortable, safe, and informed throughout the entire labor. She loved her OB, Dr. Barry - she was encouraging, honest, compassionate, and patient with us. She took care of my life and I really appreciated her for that. After delivery, you're taken to the Mother Baby rooms with what have to be the best nurses in the city of Chicago. They're honest, quick responding, funny, and obviously love their jobs. Thanks Rose for the newborn bath that put him to sleep for 4 hours! Chris and Lauren, thank you for answering our questions and making us feel confident in becoming parents. Martha, the on-site lactation consultant, is professional and was eager to teach my wife all about how to breastfeed. Overall, we felt welcomed and supported while on the 3rd floor at Mercy. Really, we just want others to know about this hidden gem because we hadn't seen any reviews about it online. Thanks to the entire staff on the 3rd floor.

There's nothing more terrifying than finding out a loved one has been rushed to the hospital. Your…read moremind immediately starts racing. I was on my way to a gig when my sister called, frantic our other sister, who was visiting for the weekend, had suddenly fallen ill and was taken to Mercy Hospital. I dropped everything and headed there right away. When I arrived, there was confusion about visitors, and my sister was asked to leave so they could treat our patient. When I was finally allowed back, I was alarmed by what I saw: my sister was unconscious, foaming at the mouth, and lying on her back with no doctor or nurse in the room. I immediately turned her on her side so she wouldn't choke. After waiting about 10 minutes with no staff checking in, I went to find help. Nurses in the area couldn't tell me who was assigned to her, and I was given paper towels to manage her condition myself. After about 30 more minutes, I finally found a nurse at the desk who said she was assigned to my sister. When I asked why no one had come to check on her, I was told my sister had been "extra drunk," combative, and had spit on staff so they essentially left her there. Despite this, she had still not received fluids or proper care. The nurse also mentioned her shift was ending soon and that someone else would take over. However, another hour and a half passed with no one checking on my sister. Eventually, a doctor briefly stopped by and said she would wake up in a few hours pending toxicology. When my sister finally regained consciousness, she was disoriented, confused, and not behaving normally. It took multiple attempts just to get assistance for something as basic as helping her to the restroom. At that point, it had been over four hours with little to no care. We requested a toxicology report, especially since her symptoms suggested she may have been drugged. Although blood had apparently been drawn (there were even remnants left in the room), we never received any results. The room itself was also concerning there were gnats and visible lack of cleanliness. When a new nurse came on shift, the attitude was dismissive. We were told we could leave, even though my sister clearly wasn't stable. When asked to collect a urine sample, the nurse refused to assist and said it was only being done to "satisfy" us. We complied anyway, but to this day, we have not received any follow-up or results. This was one of the most neglectful medical experiences I've ever witnessed. My sister could have choked on her own vomit. Over the 4-5 hours we were there, I don't believe her assigned nurse ever once checked on her in the room. Thankfully, we were there to advocate for her but that shouldn't be necessary for someone to receive basic care. I'm sharing this because no family should have to go through something like this. I truly hope Mercy Hospital takes steps to improve patient care and accountability so this doesn't happen to someone else.

Was referred here to get MRI and CT scans done and I couldn't have asked for a better experience. I…read morearrived early to make sure I was able to park and find my way to the correct area of the hospital and was greeted at the front entrance by a lovely woman who was beyond helpful and instructed me on where I needed to go and everyone was super friendly. I was super anxious in general due to the scans and what not and it was so quick and easy and the nurses helped me with all my questions and I was in and out in under an hour.

Totally Incompetent, Released My Fiancé After A Cyst Removal From His Spine, He Was Confused, Had…read moreA Fever, In Pain , Not Able To Stand,Not Able To Walk, discharged Him Without Any Physical Therapy, Without Him Being Independently Mobile. My fiancé.was Admmited To Another Hospital Within A Few Hours

COVID19 Testing Appointment November 2020…read more I'm rather disappointed by the length of time and lack of communication involving our COVID test results. We booked with them after reviewing the various options and even took the time to provide all insurance information before the appointment as requested. Well, earlier this week ... was told the results are sent within 24-72 hours. No results yet and this is day 4. On the good side, swabs are administered in your car. The staff arrived before I could text the number on the placard and in less than ten minutes, testing was complete. In a pinch, perhaps but with the some reservations.

The only positive thing I have to say is the place is clean. The physical assistant was rude,…read morestandoffish and did not answer any of my questions that I had requiring my health. I had a physical and when I asked the questions on the concerns I had she simply said usually when people book a physical it's because they are already healthy and basically not giving me clarity on advice for next steps. She prescribed me 2 medications which we never even talked about prior to that. On top of that I got blood taken and I had a bruise the size of a golf ball and never experienced this before. It's as if they did it completely wrong. My arm was sore for days. Please save your coins and don't go to this overpriced place that lacks a personable touch along with the fact that you'll leave not knowing if you're healthy or not or at the least have a little bit more knowledge on what's going on in your body. Google could tell me more than they could they'll just try to book you multiple appointments to get more money out of you. Go anywhere else.

I came because of a rash on my arm. The clinic was dark and gross. The exam chairs were covered…read morewith what looked like a dirty black drop cloth made of t-shirt material. The doctor barely looked at my skin. It was too dark for him to see anything anyway. The only pro was that the nurse treated me with kindness. I hope she finds a better place to work.

We had a fantastic experience at this urgent care clinic. The staff were friendly and professional…read moreand we were in and out very quickly. Very efficiently run and pleasant overall, and feel that my son received excellent care.

I cannot speak highly enough about the outstanding care provided by Dr. Reisz and his teams - both…read morein Medical District and Oak Park facilities. From the very first appointment, he demonstrated a rare combination of deep expertise, compassion, and clear communication. He took the time to explain every step of the treatment plan, answered all questions thoroughly, and made my Dad feel confident and supported throughout the process. The surgery itself went exceptionally well, and Dr. Reisz checked in regularly afterward to ensure recovery was on track. His professionalism and genuine concern for patient well-being truly set him apart.I am incredibly grateful for the skill and dedication he brings to his work. Anyone seeking a highly competent and caring urology surgeon would be in excellent hands with Dr. Reisz. Thank you, Doctor!

This review is for the professional building at 1725 W. Harrison St. Terrific Medical Care, but a…read moreLogistics Nightmare for Departures The Hepatology department here is absolutely wonderful. The staff is knowledgeable, kind, attentive, and incredibly helpful. I have nothing but praise for the medical care itself. However, trying to get a taxi out of this building is an absolute nightmare and deeply unorganized. While there is a direct phone line to request a cab, the system is entirely broken. All you get from the dispatchers is a vague acknowledgment that a car is on the way. You are left to wait and wait. Worse yet, even when you are finally assigned a specific cab number, there is zero order outside; other people will routinely jump ahead and take your designated taxi, forcing you to start the entire process over again. This chaotic, confusing setup is incredibly difficult and stressful for people who are ill, exhausted, or unfamiliar with the area. The medical staff deserves five stars, but Rush urgently needs to organize its passenger pickup system to protect its patients.

I have mixed feelings about this urgent care. This urgent care came highly recommended to me from a…read moretrusted friend, and I sought it out while having some strep-like symptoms. The biggest pro is that everyone is very personable, and the MA & doctor both had excellent bedside manner. It was genuinely a good experience while I was being looked at. The biggest con is the wait time. I initially walked in around 9:30am, hoping to be looked at 10-10:30am and make a work meeting by 11. However, I waited until nearly 10:30am (an hour later) and ended up leaving because I had to go. I returned with a booked appointment for 12:30pm, and I wasn't looked at until almost 1:45pm. Numerous people that arrived after me were taking in first, and I'm not sure why -- maybe it was a triaging thing. This is a great place to get your immediate/urgent care done, but note that it's not really immediate. If you can find a way to kill the time, you won't be disappointed. However, if you plan to be in and out, you may need to consider another location.

I just had an appointment with Dr. James Barrett and I went from feeling really frightened about my…read morecondition, to being lighthearted. It turned out it was the flu, but when you have a 100 degree temperature and you are 77 years old and your chest tightens up and it's hard to breathe, and impossible to talk without wheezing, it is scary. He patiently listened to all of my concerns and addressed them, coming up with solutions that have already started working. I can't thank him enough! You will quickly realize how much he cares and how much he knows.

This is regarding Northwestern Memorial Central Scheduling Department. I just want to thank Dawn…read morefrom Central scheduling for helping me set up a diagnostic bilateral mammogram. I was very nervous and agitated and she was very calming and got me in much sooner than I got in it Rush Hodpital Radiology Dept. Rush got me in during February of 2024 and Dawn got me into Northwestern in September of 2023. She went to speak to a nurse regarding the referral and saw that it was necessary to get in sooner. Now that's good medical care and medical practice for your staff. Thank you very much Dawn for all your help and consideration. Nicole M

I have been seeing Dr Joel Wilsnack for 18 years now. He is a smart, medically conservative, and…read moreattentive. He also has a really good memory for my health details and is super speedy at responding to my non urgent emails. He has been there through a number of sensitive medical crises and I feel he was kind and responsive. I guess the downside of working with this solid clinician is that when I have an acute illness (cold, sinus infection) I can't get an immediate appt with him and have to see one of the NMPG physicians.

If you're bringing a family member or being picked up, be aware that the communication between the…read moredoctors/staff/patients are LACKING. Picking up a patient is a nightmare. Make sure you get your parking validated. -"Sky Lobby" (waiting room on 7th floor) has a nice view, but prepare to be ignored by the rude and lazy desk staff. Also be warned that it's hot and stuffy. Everywhere. -Pharmacy: Everyone at this place calls it "DCAM". Helpful to know ahead of time. Note* You will more than likely be going back & forth to this pharmacy multiple times to wait in line because their staff & doctors do not communicate well. It's down on the 1st floor; a long a trek from the super slow elevators banks behind a stairwell in the noisy lobby where sometimes there's a person playing music and it echoes terribly. - Picking up a patient from surgery is confusing. Getting from the parking lot to the pick up spot which is tight lane of gridlocked drivers. Hard to see any street signs so unless you know the name of every building on the campus have fun. The Center for Care and Discovery (hospital) is a headache. Good luck.

I made an appointment to see the doctor as a patient of this location was checked in, then was…read morecalled by the medical assistant named Phyllis, who in a Derogatory way "ask why are you here the doctor didn't really need to see you" after leaving a message to the facility no one return my call out of concern, I decided to see the doctor. this type of behavior should not be accepted by anyone. Especially a patient.!!!!