The provider was excellent, very helpful and kind. However, Angie - the receptionist- was NOT…read more English is my second language and sometimes is difficult to me explain this type of topics. Asked for help in Spanish and she was pretty arrogant with me just because i asked for it. Especially when im going for health, not for FUN.

This place mismanages labs, the front staff illegally shared patient information by gossiping to…read morecoworkers out loud where is. violation of HIPAA, it takes hours to get a 5 minute blood draw, mismanages billing codes. All with huge negligence to rectify their error. We have given them 2 weeks now and still have just told us that we need to give them more time. They charged a wellness preventative check up as an illness visit. Until we were a victim of this Innovative Care's mismanaging of billing charges, I never read other people's reviews of the same instance. They have a few reviews of the same occurrence where their billing personal mismanaged codes resulting in charging people even if they weren't supposed to be. On top of which, they have medical practitioners here ordering labs outside the scope of your visit. I know many people trust my reviews, and my fellow Elite Yelpers/friends. I don't recommend this place, the staff are negligent, unprofessional, long wait time, and you will gamble being charged hundreds of dollars following your legally free preventative checkup. Just don't gamble it. There are many other places that are more responsible than this facility. Don't be fooled by the free juice packs in the fridge.

A truly special place. Dr. Larry is an amazing doctor. He is kind, caring, honest and…read moreknowlegeable. The nurses r also wonderful.

Wonderful family care! Started coming here in 2020, been…read morevery satisfied with the entire staff!

Dr. Gold is an outstanding doctor. Her bedside manner, expertise, and patience made me feel…read morewell-cared for. Unfortunately, I had to switch providers because she did not accept my insurance plan. This was a significant loss for me. If she is in-network for you, do not hesitate to become her patient

Please please I need to know what location are you at so I can follow you I need to know please I…read moreknow you left the Milwaukee Ave office please she is the best ever been seeing her with my family for almost 9 years don't want any other doctor please

Dr Konstantelos is thee best doctor in the whole world. He doesn't just throw pills at you and say…read more"see ya". He is so intelligent he remembers details about your life in congruency with your care plan. He always has a plan and goals and back ups. I've never met another human so devoted to his patients in my life. Not only did he save my life, but he gave me reason to live with my condition.

After reading the wonderful reviews on here I called to schedule my first appointment. The woman on…read morethe phone spent five minutes or so going through my insurance and taking all of my personal information. I was then informed that the doctors first available appointment is in February 2021. I guess I'll never know if he is as great as everyone here says. If anyone reads this and has another PCP in the Chicago North Side area that they know is excepting new patients feel free to share :-)

I've been to a few doctors at this location over the years and have always been very happy with the…read moreteam, doctors, and office. Check-in is always a breeze, the nurses and assistants are always friendly, the overall feel of the place is professional and clean, and I've never had any billing issues. They're also patient and kind indulging my nerves when I'm getting blood drawn and getting vaccinated! I've seen a few doctors here and have always had great care. My primary care physician is Dr. Jessica Kennedy and I can't say enough positive things about her. She's knowledgeable, listens carefully to my concerns, and either has the answer or refers me to an excellent specialist. I'm also very happy with Dr. Mark Romanelli, a dermatologist who does annual skin exams and recommends great products to ensure healthy skin. I've also had positive experiences with the other doctors I've seen at this location, like Dr. Vasiloff, who I saw once at short notice when I wasn't feeling well. It's important to find a team that will help you stay healthy, I definitely recommend Dr. Kennedy, Dr. Romanelli, and this NW Physicians Group.

This clinic cancelled my appointment that I scheduled 4 months in advanced without any…read morecommunication to me whatsoever I had to reach out on the day of the appointment myself. Now I am stuck waiting another 3+ months to see a provider. Would not recommend.

Maria Reyes and her team are incredible. I had a review from 9 years ago and felt the need to…read moreupdate it. She genuinely cares about her patients and is patient and understanding. Both she and Dr Goldfarb used to work in the same women's practice as Janet Cudahy. When Janet retired, the two of them moved over to work at rush. Both are incredible internist doctors and wonderful humans.

SUMMARY: If you're looking for a Primary Care Physician in Chicago, you really can't do better than…read moreDr. Reyes. TLDR: Yelp says that 5 stars means, "Woohoo! As good as it gets!" and in this case, I could not agree more. The office itself is great. The staff are nice and seem pretty organized, and I book my appointments online without issue. I am also usually able to get a spot within a reasonable period of time (not 6-8 weeks out like so many Chicago doctors). However, the real reason for the 5th star is Dr. Reyes. Dr. Reyes has the best bedside manner of any doctor I've ever seen. She actually takes the time to listen to your symptoms, concerns, and history. Dr. Reyes also seems to genuinely care about my health and well-being as much as I do, acting sympathetic toward even seemingly minor complaints. Miraculously, she is able to give this much attention to her patients and STILL her office runs on time. I don't know how she does it--I've never waited more than 5 minutes for an appointment. I first saw Dr. Reyes in January 2014 when she was with the Advocate group. I was disappointed when I called later for another appointment and they told me she was no longer there. The staff had no information on where she was practicing or how to contact. I was forced to try other PCPs, and it was only when I needed a check-up in 2017 that I finally found Dr. Reyes again. I was thrilled and relieved (and clearly, my positive memories of her held up). If there were ever a doctor worth tracking down, it's Maria Reyes!

Dr. McMann is no longer practicing in Chicago. The advocate office abruptly relocated. I learned…read morewhen I wen to get my child's medical records.

We have been bringing our kids here since they were born and really love our pediatrician which is…read morewhat brings us back but the front desk is consistently rude. Even after years of coming the lack of customer at the front desk has not gotten better.

Last year I took a leave from work and was told I was need to find a primary care physician to fill…read moreout my paperwork. I called the Olivo Medical Wellness Center and confirmed that Dr Olivo does and would be able to fill out my forms. The morning of my appointment, I called to confirm that my forms had been received by the clinic. At my appointment, Dr Olivo told me none had arrived. I informed her that I had confirmed the forms had arrived. She assured me that there would be no issues with my forms being submitted to the Hartford. After my blood had been drawn and medication prescribed, I was told I should register for a physical. I wanted to confirm that nothing would be out of pocket as I was not sure how long the leave would last. The following week I was informed at my physical that my forms had been submitted and not to worry about it. I did have confusion regarding having my blood drawn again and wanting to make sure it was covered by my insurance since they did it the week previously. They assured me that everything was covered and that my forms were complete. After two months I found that my forms had not been completed. I reached out to the office and they told me they would leave my message with Dr Olivo. After an additional two follow ups, I was told by Dr Olivo that she was not comfortable filling out my forms. My leave paperwork had expired. I lost the pay that I would have received if my forms had been completed by a competent doctor. Had they informed me originally that they were not comfortable filling out my forms originally, I would have had time to find another doctor or psychologist. Telling me that my forms were complete was a lie. In addition, they charged me twice for calling and requesting that my forms be submitted to the Hartford. Meaning, I was charged twice by the office for Dr Olivo to say no, I will not fill out these forms. I was also charged for the physical. All three charges I will contest through Blue Cross and Blue Shield. Additionally I will be reporting this to any medical board, better business bureau, and any other resource for matters like this. How can doctor prescribe medication and then lie about submitting paperwork for a patient? Why lie and then charge a patient for a service that was not completed. I would be really careful about this location. I do believe they would take advantage of migrants. English isn't my first language and I could say they make you sign the waiver that says you pay all expenses, but intentionally running up a bill is shameful. AVOID THIS LOCATION.

Dr. Olivo is patient, considering, and helpful throughout each and every visit…read more She is timely in her responses and always analyzes everything from all sides. I have been recently experiencing some weird symptoms and she was able and happy to help me understand what's wrong and get to the bottom of what she could do to help me feel better. The two best things about this practice: The availability given (in both days and times) throughout the week and how quickly I get a response within the online portal! I am always able to ask a question from the comfort of my on home rather than going to another appointment. Thank you Dr. Olivo for helping me this past month! I am so thrilled we have come to a consensus on what I can do to improve my health!

If you have somewhat complicated medical issue avoid this doctor. Several years ago I came to her…read moreoffice reading all the wonderful reviews. I explained what was going on with me. Instead of listening and thinking outside the box, Dr. Ruda prescribed me antidepressants. I told her I was not depressed, but she did not want to listen. It turned out I had POTS! I am glad I found a doctor who was willing to listen and referred me to the specialist. It was NOT Dr. Ruda!

9 years later and she is still the most amazing physician! Her appointments are thorough. She makes…read moresure to address every possible mental and physical concern you could be having. Dr. Ruda goes above and beyond the level of care of most physicians! I am so lucky to have her as my Primary.

After many years filled with doctors who love the sounds of their own voices too much to listen and…read morewho think they know my body better than I do, I stumbled upon Dr. Vazquez.. I had to change my insurance, so I more or less picked a doctor at random. And I got lucky! Dr. Vazquez is compassionate and knowledgeable and humble. She made me feel incredibly comfortable, ordered the appropriate tests, got me my referrals, gave me samples of medication to try. Most importantly, I felt that she really LISTENED to me. I trust her implicitly. While I'm never going to enjoy going to the doctor, at least now I know that it won't be an ordeal I'll have to suffer through.