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    Clear Face Laser Clinic

    2.5 (8 reviews)
    Closed 10:00 am - 7:00 pm

    By appointment only

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    The Dermatology Center

    The Dermatology Center

    3.8(86 reviews)
    1.5 miBay Terrace
    $$

    TLDR: poor quality of service from the doctor…read more I've gone to The Dermatology Center now 3-4 times over the past 2 years or so. My entire family has seen the doctor (or his staff) for various reasons. It has always felt hurried and impersonal, though that seems to be par for dermatologists from what I've read. That said, my latest encounter with the doctor has effectively been the last straw. He comes in without knowing the history of the patient (and reads his ipad in front of you), then quickly prescribes a medication with barely any explanation. I asked him a couple questions and wanted to know what the name of the active ingredient was and his reaction was - "are you in medicine or something"? I'm paraphrasing as I don't remember the exact wording but give me a break, I'm the patient, I can ask all the questions I want and deserve a thoughtful response with patience. At the end of the visit he didn't even bother to say goodbye and just walked out the door. I've experienced many dentists, OBGYNs, pediatricians, general physicians, and even other derms yet I've never had this kind of poor customer experience before. For all I know, the doctor may be quite competent as a derm but he lacks in the social skills required to provide a warm/engaging/thoughtful/patient experience. On another note, the medicine he prescribed me was supposed to be covered by my insurance and they sent the script to a CVS. I'm told later that CVS actually doesn't fill this particular medication and called the front desk back to which the front desk said "oh yea CVS doesn't fill this type of stuff". If your front desk staff knows this how does your other staff not know (or worse, not care) to send the script to the right kind of pharmacy? I also find out later that my insurance actually doesn't cover this medication so this entire visit to the doctor was a waste of my time. I'm not naive enough to think that medical practice in the US these days is meeting the bar in terms of customer service but at a minimum I'm voting with my wallet by choosing not to go here again and writing a review so others can make an incrementally more informed decision. Lastly, other reviews have said this place is accessible - it absolutely is not. It's on Bell road where there is severely limited street parking and no good side road parking either. You can't park in the shopping center across the street (or you can and risk getting towed). Every time I have to plan extra time just to find street parking and hope to get lucky. It's infuriating and another reason not to come here.

    Came in for an appointment as oer my primary care physician who insisted that i visit them. This…read morewas just a check up anf follow up for my keloids. I met with Dr phoebe Tam, who was very caring and engaging. Theu did a skin check up for cancers, moles and any abnormalities. All went well but they did recommend either laser treatment for my sun spots or to use a chemical treatment. By the way neither treatments are covereded by my insurance. I am currently looking at the chemical treatment as it would be the least expensive. I was advise to look into using silicone scar sheets for my skin. Oversll it was a very thorough examination. Parking was very difficult, we had to oark like 3 bloxks away from the main street.

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    The Dermatology Center Staff

    Clear Face Laser Clinic - skincare - Updated July 2026

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