Unacceptable billing practices!! This office accepted payment from our health insurance and then…read morebilled us too. Resolving the issue has been impossible. Calls keep being transferred between departments with NO ONE taking responsibility or providing answers. We've spent months trying to get this settled and it's still not sorted out. This place is a scam.

Visited here 2 years ago with positive experience. However, the provider who worked with me is no…read morelonger there. So I made an appointment with nurse practitioner Jasmin Woo. Pro: -easy online appointment. All paperwork filled out online. Save time upon arrival. Texts received for appointment reminders. - Ms Woo is not exactly friendly but she is professional. She's doing her job. A little rush at the end. She did explain pretty clearly and answered my questions. - Bathroom is clean Con: - street parking with meter. Some residential parking but impossible to find. No private parking lot. - Despite appointment made and arriving on time, I still waited at the lobby for 35 min before being passed in. Overall it's a fair experience. I got done what I went there for.

TLDR: poor quality of service from the doctor…read more I've gone to The Dermatology Center now 3-4 times over the past 2 years or so. My entire family has seen the doctor (or his staff) for various reasons. It has always felt hurried and impersonal, though that seems to be par for dermatologists from what I've read. That said, my latest encounter with the doctor has effectively been the last straw. He comes in without knowing the history of the patient (and reads his ipad in front of you), then quickly prescribes a medication with barely any explanation. I asked him a couple questions and wanted to know what the name of the active ingredient was and his reaction was - "are you in medicine or something"? I'm paraphrasing as I don't remember the exact wording but give me a break, I'm the patient, I can ask all the questions I want and deserve a thoughtful response with patience. At the end of the visit he didn't even bother to say goodbye and just walked out the door. I've experienced many dentists, OBGYNs, pediatricians, general physicians, and even other derms yet I've never had this kind of poor customer experience before. For all I know, the doctor may be quite competent as a derm but he lacks in the social skills required to provide a warm/engaging/thoughtful/patient experience. On another note, the medicine he prescribed me was supposed to be covered by my insurance and they sent the script to a CVS. I'm told later that CVS actually doesn't fill this particular medication and called the front desk back to which the front desk said "oh yea CVS doesn't fill this type of stuff". If your front desk staff knows this how does your other staff not know (or worse, not care) to send the script to the right kind of pharmacy? I also find out later that my insurance actually doesn't cover this medication so this entire visit to the doctor was a waste of my time. I'm not naive enough to think that medical practice in the US these days is meeting the bar in terms of customer service but at a minimum I'm voting with my wallet by choosing not to go here again and writing a review so others can make an incrementally more informed decision. Lastly, other reviews have said this place is accessible - it absolutely is not. It's on Bell road where there is severely limited street parking and no good side road parking either. You can't park in the shopping center across the street (or you can and risk getting towed). Every time I have to plan extra time just to find street parking and hope to get lucky. It's infuriating and another reason not to come here.

Came in for an appointment as oer my primary care physician who insisted that i visit them. This…read morewas just a check up anf follow up for my keloids. I met with Dr phoebe Tam, who was very caring and engaging. Theu did a skin check up for cancers, moles and any abnormalities. All went well but they did recommend either laser treatment for my sun spots or to use a chemical treatment. By the way neither treatments are covereded by my insurance. I am currently looking at the chemical treatment as it would be the least expensive. I was advise to look into using silicone scar sheets for my skin. Oversll it was a very thorough examination. Parking was very difficult, we had to oark like 3 bloxks away from the main street.

Will Miss Dr. Graf!!! Big changes at this "Schweiger group" and not for the best! Office looks…read moregreat but that is about it. First impression, the receptionist was nasty with an old patient saying, "look we don't do billing here!" Instead of sorry mame but you'll need to contact our billing department. When I was take in for my visit I wanted to address a few issues but was told only one area would be looked at that I would need to book another appointment. Mind you I was with them for about 3 minutes! This place is so impersonal its disgusting! I will be looking for another doctor ASAP! Sadly, this look like the direction that "healthcare" is going in this country! Next!

The best dermotologist around. Answers all your questions, gives great recommendations. Her staff…read moreis wonderful as well, very friendly and helpful. Olga at the front is an angel who always greets you warmly. Great office!

I have been coming to Dr. Fryers practice for 15 years now... I see Dr Eric he is extremely…read moreknowledgeable and has awesome bedside manner. Super friendly doctor that explains everything thoroughly. Was recently there and I was already out of the office within half an hour of my appointment time. Front staff is so nice and Sweet which seems to be rare in offices these days.

I have been seeing Dr Fryer for two years. He is really nice, spends all the time you need,…read moreexplains everything in in terms you can understand. Although I was never a sun worshiper, i do spend lots of time swimming. I have lots of sun damage. I had a full body check. Dr Fryer was curious about a spot on my shoulder and was reluctant to biopsy it- we agreed just do it. Well when the results came back, it was a melanoma. He immediately gave me the name of a surgical oncologist. Within 5 days I had surgery, and thankfully my margins are clear! Thanks to Dr Fryer the melanoma was caught early... he is not only a wonderful doctor, but a caring person as well!!!

Alexis was such a pleasant person to talk to. she is a very dedicated to her medical assistant job…read more I asked numerous questions. she answered every question. I asked her very bright young lady. I was very pleased with Alexis, medical assistant, and Dr. Binbin Thank you Susan Madonia (patient)

Rachel Strauss You…read moreare one of the worst healthcare providers ive encountered you literally charged me to put vaseline on my rash and continue using the same medication that wasnt working that was prescribed from your clinic. It was literally under 5 mins visit Get good. Show some integrity and professionalism

So this is the second advanced dermatology location I've been to and I won't use my experience in…read morethe first place to make judgement but this place has it pros and cons. I came here with my father who was seen by Dr. Wong who seems pretty knowledgeable and sweet, but we surely had concerns. Pros: *easy getting an appointment, sometimes even same day *office is clean and welcoming *they accept most insurances Cons: * you will be with the doctor for approximately 2-4 mins. You are totally rushed because they definitely overbook and it appears there is normally just one doctor on site. The Dr. came in, took a quick look and made a diagnosis and was done. It took about 3-4 mins, I'm have issues with being rushed when it come to health concerns. Now to be clear this review is NOT about Dr. Wong herself, she was great for the few minuets she was there but she was absolutely overwhelmed and we could tell. The waiting room had at least 4 people waiting and another person in another room. This place needs more than one doctor and needs to give the doctors time to treat each patient without feeling rushed.

New dermatology clinic. Dr. Carey Kim checked my skin irritation and found out it was eczema and…read moregave me recommendations on a solution and prevention. Quick, easy, and parking right out front. Thank you.

Today was my first time visiting North Dermatology. The staff was very friendly, and I was very…read moresatisfied with Dr. Kim's kind and attentive care. Above all, the clean facilities and location made it a great place to visit. I highly recommend it to everyone. Thank you!

Dr. Strick is extremely knowledgeable, kind and helpful. He has excellent bedside manner and is an…read moreexcellent clinician. His Office Staff is very kind and helpful. Very accessible and plenty of street parking to access his office. Booking an appointment is extremely easy; you can do this with "ZocDoc" - He has very convenient office hours. I've visited his office on several occasions and have always been pleased with his medical decisions and management. As a Physician, I highly endorse him. I'm sure you will appreciate his "Old School" Charm.

Love Dr. Strick, very patient and knowledgeable in his field, and about medication, side effects…read moreetc... . He has a tremendous amount of experience. would recomment him!

I went to one PA for botox and it never lasted beyond a month. When I tried to reschedule with…read moreanother PA they said I could not change PAs. Very strange place.

Im a new patient..All was going well UNTIL they Assumed i used walgreens for my prescriptions..Keep…read morein mind I wrote down cvs in whitestone I walked outside ready to leave my appointment and Walgreens texts me! Stupid people! I walked right back inside and told the girl at the desk my pharmacy is CVS in whitestone..I have tried contacting this dermatologist for the last 2 days..I have called walgreens which there walgreens is out of business and my prescriptions wound up in Duane Reed! I called duane reed and they cant forward my prescriptions to cvs in whitestone..Jennifer the pa was very good its the receptionist that is going to make this company lose business..Still waiting for my prescriptions!!!

Extremely thorough facials and explanation along the way. The staff were friendly and welcoming.read more

Wonderful servic. Perfect skills, professional attitude…read more I will definitely come back to this shop.