I am glad I found this MD!! He is superb, very detailed , caring put patient's need first rather than $ , I went to do an eyebag removal surgery. The staff Helen and the front desk staff are friendly and explained the details to me prior my visit. At the office, I brought my young toddler with me , Dr Jen was super friendly with her and the staff even provide assistance to watch my little one while I was having a consultation. The surgery was smooth and I recovered better than expected. Excellent experience overall and it is rare to find a doctor with a caring heart nowadays. read more

I came here to do ultherapy 2 times Dr. Jen was very nice and slowed down when he saw I was in pain. very good place !!!

Dr Jen is really professional and experienced, I've been to his office many times, he did Ultherapy, PRP, Botox and SKINVIVE on me, it's natural look, not fake at all, people think I have great skin and younger look, really thanks to Dr Jen's advice. Will highly recommend him to all my friends and family! read more

My experience with Dr Jen and his assistants are nothing but amazing!!! He is super caring, dedicated, professional, upfront with honest ideas, and genuine to provide the best medical care whenever necessary!!! I feel lucky to have him on this journey to make one unpleasant path into an easier one read more

For the first time, I wrote good reviews. I had an eye bag removal operation. I was afraid of it, but every step from the consultation and examination to the operation and the reexamination at the end of the operation reassured me. Doctor Ren and nurses are very responsible. Doctor Ren have excellent skills. There is no discomfort in the whole operation process! Recheck is also very responsible. Choosing a good hospital and a good doctor is responsible for yourself! Thank you very much. read more

Excellent staff here. Been coming to Dr. Jen for non surgical cosmetic procedures for many years and he has had consistently delivered amazing results. I referred several friends to Dr. Jen for other cosmetic procedures such as blepharoplasty and they loved it. Definitely recommend Dr. Jen! read more

Botox. Before Dr Jen came, the assistant/nurse talks to you first about the purpose of your visit and her recommendation. I thought she was quite unhelpful as she was trying to sell me two products when I only needed one, which the doctor later confirmed. The process was quick albeit a bit painful since they didn't apply any numbing cream. Payment can be made by cash or chase quickpay, which is super convenient. read more

Dr Jen is a great doctor in flushing The reason I rate him 5 stars because he is such a good doctor. He is professional. read more

The staff on the front desk were very suck! Discriminating against patients! I came there around 3:30 pm, tried to walk in and sign for appointment. Once I walked in, that staff just tell me to get sign in. I told her that this was the first time I came here, and she told me to sign the "paper". And! No pen attached, so i used my own pen ( blue ink)!! She asked if I have any appointment, I answered no. She was getting no patient becAuse I didn't make appointment earlier, sounded like it's very annoying to answer what I asked! She told me to sign that sheet on next time when I come in, and kind of yell to me that I should use black ink. I was like wth? U didn't provide any pen to me and not even told me what I need and should do on next!! Ok, finally I made an appointment! I ask her I would be available after 3:30pm, and she just directly made me a 3:00 pm appointment! Lol!! Hello, was there any difficulties to understand in English? btW, when I tried to leave , they spoke mandarin behind me . Said I was too annoying, bad attitude! ( I do understand chinese a bit) What do u expect from me by given me a impatient look? U r not my boss, I didn't owe u any money! That long hair tied lady sucks! read more

It's been several months now since I've seen Dr. Jen so I'm long overdue writing this yelp review but I haven't forgetten what a AMAZING doctor he truly is! I was having recurring nose bleeds that were pretty bad. I had a cauterization years ago and it was excruciating pain so I was hesitant to make an appointment for another cauterization but knew it had to be done. I'm so glad that I chose Dr. Jen. I won't lie and say that the procedure is not painful regardless of who you go to but Dr. Jen is very attentive, knowledgeable, compassionate, and explains the process thoroughly with a calming demeanor. He always makes sure you are not in pain. I've found Dr. Jen to be an incredibly genuine doctor who can be trusted. Once the procedure was finished, I was relived and knew I was in good hands with Dr. Jen. It's been several months since I've had the procedure done and thankfully haven't had another nose bleed since. Please do not determine a doctor's expertise based on his office staff. A few yelpers were very disappointed with his office staff for one reason or another but that shouldn't sway you from seeing a competent and highly recommended ENT doctor. The nurse that assisted me was very kind and efficient so I can't say that I had a negative experience with a staff member. Dr. Jen, thank you very much for that dreadful day in your office. I made it thru another cauterization! :) Keep up the GREAT WORK! read more

Excellent doctor, very patient and professional. Did Prp and the result is good! He explained everything very detail and feel very comfortable read more

This is my second time visiting a ENT doctor, my first experience was awful, that doctor on yelp was overrated. When I arrived at the office, the receptionist took my insurance info and I fill out the new patient form. After a few minutes, I was called in by the PA. She asked me my symptoms and she diagnose my condition right away. I was shocked. Whereas the previous ENT pa and doctor didn't do all this?? I was then seen by Dr Jen. Very nice doctor. Very professional. He explained to me my condition and advise me how to clear up my vertigo issue. I am so glad I found a good doctor. Recommend to anyone who needs an ENT doctor. Great Doctor!! read more

Worst doctor office ever... The wait time is Oh My GOD!!!!!!!!! Wtf... Staff is not friendly and look so mean face........... I been waiting since it open over 2hours called me in the exam room.... zzzzzz should name it sleep room....... Forever if our reading this up still coming here to see doctor than don't complaining because I already told u..... Waste of time.... So pissed off.. No Stars for this... If I can read more

I came here because I had allergies. At first it was fine... we figured out what I was allergic to and what prescription I needed. The doctor wrote out a prescription for me but it was only good for 6 months since that's what my insurance covers per prescription... basically I need a new prescription after six months. My refills ran out and I needed a new one. My pharmacy called and got nothing. I went to them on a Saturday and asked hey what's going on??? The front desk girl looked up my file and saw I had no prescription in file. So I guess I was "magically" filling my prescription. She said she only works weekends and has no idea. She said the best option for me would be to make another appointment. I told her I'm not going to pay a co-pay just for a prescription that you guys said I would have no problem getting last time. I need a new allergist!!! read more

Doctor was OK, but his office staff is very inconsiderate. After the treatment course prescribed by the doctor only helped partially, I called the office to talk to the doctor. Had to spend 20 minutes with the secretary who was trying every trick in the book to make me come in again and not let me talk to the doctor. Had to explain over and over again that I just have a follow-up question. read more

The staff at front desk were not friendly. The doctor was rush. You just could not get good feel with these people.

zero stars! I can't speak to the doctors or the office staff, because I never made it in the office nor do I ever plan on visiting them!! They cancel my appointment last minute through voicemail and that's it. I had waited over a week for this appointment and they cancel on me. no explanation. just cancelled. this is beyond unprofessional and unacceptable. read more

I came here to do PRP 3 times. Dr. Jen was very nice and slowed down when he saw I was in pain. My skin used to be bumpy and red from acne scarring, and now my skin is a lot smoother and not angry red anymore. read more

Very nice Doctor!, I went to Dr. Jen for him to remove a keloid and I'm very happy with my results, my skin looks like nothing was ever there. Not only he does a very clean job but he seems very nice and friendly as well as his staff. I would highly recommend him!!! read more

The worst doctor I've ever seen!!! He is so rude and never listen to patients. He ruined my face. T.T When I went back to him and he said that's because my face is not balance. people, that's why we go to a plastic doctor. He made my face look worse!!! read more

Dr Jen did injections on my face, it looks very nature and pretty, the doctor and front desk staffs are very nice too, I'll recommend Dr Jen to my friend! read more

A lot of my friend and family and I go to this doctor. Dr. Jen is so nice, gave us very reasonable price. We love the result (surgery), The receptionist are very sweet. Highly recommend read more

I am appalled at the reviews given to Dr. Jen, I always have good experience at the office. The staff are always respectful and courteous, never had a problem scheduling appointments. Dr. Jen is very professional and attentive, definitely will return again! read more

Dr Jen is a great physician with excellent patient care. He took his time with me and explained everything to me in detail. Dr Jen addressed all of my concerns and made me feel very comfortable. read more

Dr. Jen is a wonderful Doctor. He even stayed after office hours in order to accommodate my schedule. He was very meticulous and patient, made sure to not only remove the mucocele on my bottom lip but also spent extra time to make it look aesthetically pleasing. Thank you Dr. Jen and staff! You guys are awesome! Definitely would come back again. read more

It was the second time I went to this office for simple nose injection job, both times had underwhelming experience and disturbing result. The first time he made me slightly looked like an avatar, and the second time looked like an avatar got into a bar fight punched on the side of the nose, the proportion is very off and crooked, I guess he is a big fan of that movie. Here's what happened-- 1. Long waiting time, I arrived 10 mins before my scheduled appointment, waited for 1 hr to see the doc for 5 mins. 2. He is nice and practices on safety, but I question his expertise on filler injection. It seems that he doesn't know how much filler should go into which spot, like the fact that nose swells in react to the needle, and the material will be absorbed a bit within a few days, so, he just injected a tiny bit on where should be filled and put the rest on a wrong spot, that results in a LUMP on my upper nose after the swell gone. 3.He refused to inject on the columella, (which is a common spot for nose injection, I had that done a handful of times in different places with different doctors, had no problem at all), without this, the nose looks out of proportion. 4. Like all other comments here, some staff are rude and angry, during my long wait time, I witnessed one yelling at another, very unprofessional. 5. They were unclear what brand/product when I asked for quote over phone, also gave me wrong info of which she claimed they only carry one specific product of that type of filler, when I was there, another nurse told me to get another brand for different price. My best advise to people who want to do non surgical nose job: GO SOMEWHERE ELSE. read more

The front desk people suck ass very bad service and nasty, doctor in a rush. After surgery couple days later blood gusting out,i call up and they said might be unstable blood pressure and didn't even offer to make an appointment for me. Surprised they still in business. Law suite waiting to happen read more

if I had read the reviews earlier, I wouldn't have gone to the office. Bad front staff, dr is not patient and do not address my concern. Spent only 5 minutes for me. It was really a waste of my time. read more