I have had the same recurrent problem. My T.V. screen stops, pauses and tries to refresh. This is…read morenot normal or acceptable. Yes, I have called maintenance seveal times and have had to hold for a very long time! I was always told to unplug and plug back in. It worked TEMPORARILY. I have had this service for 6 months (mandated by residence) and now want to move so I can change services.

I had internet and TV streaming by Grande for 7 years, and then Astound took over and began raising…read morethe prices. First from $60/mo. to $80, and then $90 and then $30 in one month without explanation or added services. The little clerk at the Astound store pointed out somewhere in the back pages of my recent statement that they had given me notice that my discounts were expiring. No real explanation, just a $30 jump in fees. I cancelled. Rip off!!

Our internet was down and the company had a service tech out immediately the next day. We live in a…read morerural community where high winds are prominent. Hector Jimenez came out and spent several hours taking time to update equipment and work on the roof to adjust (including building an antennae arm) the receiver and find the tower that would provide us with the best speed and service. Hector was very professional and discussed with my husband (who was at work) in detail exactly what he was doing and the best way to improve the mount on our roof. In the future, if a tech is required to come out I will request Hector Jimenez as our tech. Our internet provider options are limited in our area; so far GTEK has been the best to work with.

Worthless pieces of shit that told me they knew my service was out for days. When I called to get…read morethem to fix it, they pushed repair out another 5 days.

Do not use this web host!! I would give a negative -10 rating if that were possible!…read moreNot only were they are not responsive, after my website was hacked, they were unable to even enter their server to solve the problem.

Yay! I'm a fan but recently you have disappointed me. I have…read moreused this company for many years with minimal problems. It was time to renew my account info for email address when they stopped sending my emails but still would receive emails, I wish that I knew if they were going out of service. Shame on them if they are and will not tell their customers!!! Their phone messages says they are trying to fix their problems but.that was four weeks ago. No one answers the phone numbers or the left messages. I sent emails to them from other servers to see if they would respond but no luck. I was unhappy with other servers that I tried recently so was hoping they had their site fixed so I wouldn't have to change my email address!!!! UGH!!!!!

We moved to a remote location without cable being available. We contacted Huges Net as an…read morealternative. This system is very inadequate for streaming movies or TV shows. It is expensive and they pressure you into buying more gigabytes, and even after buying more gigabytes it's still often in adequate. My phone service of Verizon was several times better than Huges Net as a mobile hotspot. In addition when I went to buy out my contract before the two years which is the minimum was over they increased the amount that they originally told me it would cost. I found them to be a poorly run company who take advantage of people

Horrible!!!! Do not use. They installed a satellite and they could never get the internet working…read more They took equipment back and then sent me a bill for it. I called and they explained that they had manually entered the return of the equipment and to disregard the bill. 3 months later I received a call from a collection company. They told me it was too late since it was charged off and I had to pay $400 for equipment that I never got and service that didn't work in my area.

We are using SystemSeven at my job now. We are very happy for the change. If and when we have an…read moreissues, they are on it! Sylvester T. is always there to answer our calls for any questions or concerns. Thank you for all you do!

From the owner: Internet, Managed Internet, Fixed Wireless, Fiber, LTE, Hosted Voice, Traditional Voice,…read moreCybersecurity, WiFi, Switching, SD-WAN, Web & Email, Automation Systems, Audio & Video, Lighting & Shading, Security, and Structured Cabling.