esn't reach to my apartment doors and then I have to visit the shipping office to collect my…read moreparcel. But, UniUni delivered my package at my apartment door, which was very convenient for me. The package was handled with care.
Degu Man
4 reviews
3 weeks ago
NEW
"Without any prior notification or advice, Uniuni Logistics delivery personnel left my parcel unattended by the doorway and mailbox area, where it was subsequently stolen. It's concerning that the delivery personnel fail to grasp the risks ... More
D vH
3 reviews
a month ago
I saw delivery person out my front window, went to meet him at door but he tossed package up stairs distance about 10 feet away and 5 feet up, by the time I got to door he was already down the walkway and ignored me and kept walking. thankfully no damage to items.
2
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Degu Man
4 reviews
3 weeks ago
NEW
"Without any prior notification or advice, Uniuni Logistics delivery personnel left my parcel unattended by the doorway and mailbox area, where it was subsequently stolen. It's concerning that the delivery personnel fail to grasp the risks associated with leaving packages unattended. Additionally, it seems that the company hires new immigrants who may not have a strong command of English and may not be adequately trained to handle delivery issues.
When I reported the incident via email (as there was no phone call option available), the customer support's response was dismissive and unhelpful. They simply stated that my package had been delivered and advised me to contact the seller if I had any issues. This response felt arrogant and disrespectful, especially considering that my package was lost or stolen due to their mishandling.
This isn't an isolated incident; it's happened repeatedly, and I refuse to stay silent about it. I will take necessary steps to address the mishandling of my parcels. If anyone else has experienced similar issues, please reach out to me.
In summary, Uniuni Logistics has proven to be a careless and untrustworthy delivery company. I strongly advise against using their services.