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    Clear Cool Optical

    2.0 (4 reviews)

    Services - Clear Cool Optical

    Eyewear fitting

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    Fraser Valley Cataract & Laser - Logo

    Fraser Valley Cataract & Laser

    (4 reviews)

    Fraser Valley Cataract and Laser offers a streamlined care experience, pleasant, experienced staff…read moreand lots of comfortable seating. The only downside is that there is a medium to long lag time between when the technicians finish the pre-checks and when the Dr sees you. When experiencing an eye emergency, Dr Chu was emphatic that I come in as soon as possible and his receptionists were able to book me an appointment the same day that I called the office. Dr Chu thoroughly examined my eyes, relayed his findings and paused to make sure I had an opportunity to reflect and ask him questions. We discussed the timeline for a follow up appointment and next steps if my condition continued its progression. I feel my eye care is well supported by a great team of professionals at FVCL.

    I returned from winter vacation to find out a new organization had purchased the practice I was…read moreseeing in Chilliwack. I had my annual routine check up with Dr. King whom I found very pleasant and professional. In that check up he advised I had a cataract in my right eye. Not serious but he gave me the choice to have it done. I agreed and an appointment was made for additional consult in Abbotsford. I mistakenly thought I would be see a surgeon. There I met with a young woman ( not a doctor) who spent 5 minutes with me on a couple of machines , then asked me to wait. A few minutes later she invited me into an office and gave me a two minute explanation of what a cataract was. She then proceeded to go over a list of options and prices Including the MSP option which she said would basically leave me with worse vision than I have now! Despite me filling out a lengthy questionnaire in advance I was not asked any questions about my expectations or concerns. When I mentioned the experiences of friends and family, she pretty much brushed me off and went back to her sales pitch. I Felt like I was attending time share presentation. I left feeling very uncomfortable about the level of care I would receive if I did not choose their expensive uplifts. When I said I wanted take another look, I was asked to sign a statement taking me out of their queue for surgery. Very disappointing experience!

    Clear Cool Optical - opticians - Updated May 2026

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