We are looking to have a big project done with our pool resurfacing, equipment upgrade and more…read more ASP wanted to charge us for them to come out and give us a quote for this project that would provide the company work and money! That's ridiculous. We have had several other pool companies come out and not one of them charged us.

I wanted to like this young couple starting this business. I found that I spent a tremendous amount…read moreof money unnecessarily. Completely replaced the entire system after a hurricane - just said it was ruined...blindly, I listened. I was also offered a complete resurfacing for over $13,000. No company before or since has mentioned any resurfacing needed. I dropped the service after no shows, no return calls etc. too many times of "I'm sorry".

We've had a swimming pool pump down for months for various reasons; it was time to call in the…read moreexperts. Within the same day, the Pool Guy immediately sent assistance. They sent experienced and very knowledgeable technicians. They quickly found the problem, and provide the solution within a very few minutes. Within the hour, the pump was back up running. The speedy repair and very good communication made solution reasonable and very satisfying. I highly recommend.

We got a pool alarm in April because we have a two year old grandchild at our house. The alarm…read morefloats in the pool and alerts the house if there is motion in the pool. Scott's technician acknowledged the instruction to simply remove the pool alarm from the pool for the duration of the cleaning. However, he never did. This resulted in multiple family members getting the panic alarm of the pool having a child in it, every week. And he came at random days. Repeatedly, I asked him to take the alarm out of the pool, yet he would only do so after the alarm sounded, waking up the baby every single time. On the last activation, he said that "his instructions were wrong" and that he merely needed to remove the alarm for seven seconds which would put the system in "Swim" mode. That means the alarm is delayed for seven minutes, and then continued to sound. Cannot listen, was a complete ass when we said Hello to him (tech) at the house, and we are done, give up. We have found another service. Happy to provide video of this moron continuing to set off the alarm and the screenshot of his having acknowledged all he had to do was remove the alarm from the pool. PS The second-to-last time, when he set off the alarm, he THEN took it out of the pool and just LEFT IT THERE. This means there was zero protection for the two days until I discovered it outside the pool. This is pure negligence. A video I made for them months ago, still couldn't do the simple request: https://youtube.com/shorts/iNeGSAG5p5s?si=RGWrIRwmY12ZNp48

Used this company to upgrade some pool equipment. The project ended up $1600 over their estimate…read moreand was over a month late. We agreed to weekly service for a discount to the project. Once the sale was complete we got good service for about a year, then no returned emails or texts and a full voicemail box. Their "nationally certified chemists" looked like high schoolers that broke 5 pool lights, 5' of spa coping, the display panel to the control panel and a drain cover. They left the fill hose running in the pool all day and didn't tell us (which we luckily found that evening) and don't have service reports letting you know how the pool was treated (or when to stay out of it) The last line was that they didn't bill us for the monthly fee for 1.5 years but then sent us a $5700 bill. Both of us thought the other was paying, but when we went to cancel the service we realized we had not been paying at all. So the office staff is as bad as the customer service.

Don't spend your money on monthly service with this company. The second you have an issue they…read moreblame you. I've been a customer for 2 years and something went wrong with my pool. It turned green, full of algae 4 days after being 'serviced' I gave the owner multiple chances to make it right, but she blamed me for the issues. Like I purposely wanted algae growth in my pool in the middle of summer. This isn't the only issue I've had, there's been multiple over the years but I have been very understanding with staffing issues and people not showing up. I just think when someone is paying al3k a year for maintenance, it's not too much to ask for the company to take care of the issue immediately without an attitude.

The company has said we didn't pay them, but I have sent them over $1000…read more If I could get a bill, it would be nice. Marcos is the man I just wish he didn't make that move.

Marcos is the man! He's been reliable since day one, and I can always rely on him to communicate…read moreany issues with my equipment. I've recommended him to several of my neighbors.

The SSS team always provide top notch service and are professional and friendly…read more Can not recommend enough for all your big or small jobs related to keeping your pool operating smoothly.

Way too overpriced, get more quotes before these people He…read morecame, looked at the job, said he would get back to me on the same day with quote but never did. It didn't make sense to me this guy wanted 15k for a small patio and others were quoting for less than 5k, if these people don't want to do the job, just say so, don't waste my time or theirs

They built my fence and it was a great experience. Great communication and I'm very happy with the…read morework.

They were able to schedule when I needed and the quality was worth the price. They went out of…read moretheir way to make sure all the issues were handled. I only wish we had known the full cost of the extra landscaping costs up front but that is more on me for not getting it added to the quote. Todd made sure to keep me posted on when he was working on stuff. Thank you we love our pool.

Joesph came out and detected the leak in my pool and repaired in less then 15 mins. Leak detector…read morecame out and charged me 795.00. Then gave me an estimate of 2,200 to repair. Joesph charged 150.00 huge difference and I can't say enough about the customer service. If you need a pool guy this one is it.