The managers and crew are absolutely outstanding. Brian was super helpful and made the process very…read moreeasy. Even though it took my insurance company a while to get it together, they were patient and kind. Their crew came in early and was able to have the job completed by 4:00pm (one day job). Everything was professional, quick, and great quality - with a CLEAN worksite. I recommended them to several of my neighbors and we are all happy with the results!

Horrible company. Terrible contractors that aren't skilled and customer service is non existent…read more My case is ongoing and has been for 9 weeks now. A leak in my 7 month old roof killed my HVAC system. Replaced and had it repaired and they covered those expenses everything seemed good. They refused to run a leak test before I installed a new HVAC system. Flat out refused with no explanation other than they didn't "need to" I gave them nearly 2 weeks to do this but nothing. So we installed a.new system only for that one to be ruined from a leak IN THE SAME EXACT LOCATION. This company is refusing to cover the damages trying to put the blame on the brand new unit saying it was somehow wired incorrectly. AVOID LIKE THE PLAGUE. We will see them in court because I am not done.

George went above and beyond trying to help get the moisture out from under the house during our…read morerefi. Only charged us one time and he came out atlas 3 times checking on things.

Rumsey Group were amazing from the very first call through to the completion of the project. Their…read morecommunication was excellent, the team was professional and efficient, and the quality of their work exceeded our expectations. Would definitely use them again and highly recommend to others. DM

Reliable Subcontractor, would recommend. Good quality and value. Have used on several recent…read moreprojects.

Positives - pricing and ability to start the job quickly. As well, Melissa in the office is…read morewonderful. Negatives - the workers were like bulls in a china shop. They trampled flower beds( thank goodness I had put off planting). From removing the old roof many things were damaged - screens, marks on my siding, and I later discovered my grill. The screens were replaced - at first with 2 non matching screens and when the gentleman came out to inquire why I wasn't happy he acted like I was such a bother to him - keep in mind his company damaged them and I just wanted screens to match each other and the rest of the house. They also broke my gutter which I pointed out to the crew chief - he promised they would fix that and add back my rain diverter before they left the job - they did not. Once again I was the bother when the gentleman came to inquire what was wrong. Overall there is just no respect for the home owner or their property. The roof itself is very nice and I believe the work they do to be quality. There is just no customer service by those that come out to the house. Melissa in the office was the only thing keeping me sane with all the issues.

I have to report that I am extremely disappointed with the work they performed at my residence…read more Contracted them for gutter replacement and gutter guards. The new gutters were not installed securely and not properly sloped to allow rain water to flow towards the downspouts. The gutter guards were made of cheap metal screen wire and the sections did not meet or overlap leaving gaps where leaves and debris got into the gutter. The gutter 'screens' started rusting within 3 months. I called the company numerous times to express my concerns about the quality of material and the work performed but never got a response. I ended up having to make the 'new' gutters work as they should and install different gutter guards myself. I highly doubt not recommend Lowcountry Roofing and Exteriors for this type of work.

Chance recently replaced our roof after storm damage that ended the life of the roof he had…read moreinstalled almost 20 years ago. So he really gets 10 stars for two 5-star services! Both times he and his crew were professional, skilled, efficient, and impeccable in both their work and their clean-up. Unexpected problems were identified and repaired with little fuss, and we know from experience that this company stands behind their work for its lifetime. Two times over the course of the last several years, Chance came out quickly to address a previous storm problem and a leak which the plumber swore was a roof issue but turned out to be his plumbing error. That time Chance couldn't help with the plumbing leak but saw two collars around the stacks on the roof were aging and so replaced those before they could become problems. Our neighbor even came out and complimented how beautiful this new roof is and how he noticed the excellent job the crew did! A roof that draws compliments! A bonus!

As a Realtor I'm very picky on companies I refer my clients to. We used G&S on our personal house…read moreand they did a great job so I referred them to one of my clients and they did not disappoint! They did another great job and my clients are happy!Thank you!

David Steel of G&S Home Remodeling and builder/contractor for Ben McCormick Homes built a new home…read moreon undeveloped property next our property. Since the new build, water from that property now FLOODS our property like a river every time it rains washing away landscaping, displacing landscape timbers, mulch, plantings, washing cubic yards of sand and dirt from the builds landscaping onto our grass, causing ponds of standing water and potential deterioration to our fence. This concern has been addressed with the builder on multiple occasions from the beginning of construction, until he sold the property, and even now. Mr. Steel assured us that he would correct the drainage issues and kept reassuring us that it would be taken care of. However, instead of correcting the issues I feel he has dragged this along until he sold the property. There are several open complaints with the City of North Charleston Public Works and Code Enforcement and have overlapped the sale of the house. The city has a drainage plan that was not followed by the builder and is directing excessive amounts of stormwater onto the adjacent property. This information is known to the builder, but was not told to the realtor and subsequently the buyer of the property. Additionally, the builder had trees on the property that were overgrown and damaged the roof of the adjacent property causing damage. These were not addressed until roughly 1-2 weeks prior to property being sold. The builder claims to be experienced and of the highest quality, so why is it that properly providing drainage was not done? In my opinion, the most likely answer is that they intentionally decided to drain the water to our property because it was the quickest and cheapest way to resolve their drainage issue. In summary, it is my opinion that this builder has knowingly channeled water onto our property and it is my hope that they will do the responsible thing and correct the drainage issues. Until this is resolved, I can not in good conscience recommend this company.

Loved my experience. From the design phase to continued maintenance of the project, they have been…read morea pleasure to deal with. Super satisfied with the results. Love that this is all a family owned and operated local business. Thank you Leadenwah team!

They quoted and performed a total overhaul on our yard. The work was very good. It consisted of…read moregrading, topsoil, plantings, mulch and sod. Perhaps my expectations were high but I was expecting decent communication during the job. Also expected they would follow up after the job. Communication was poor for the most part. The explanation was a lack of office staff. I never heard from them after the job to see how things were going. Questions to them were slowly responded to at first, then not at all.

The project was signed in October 2025. The project completed in late February. A 30 x 12 Three…read moreseason room @ 30k. With it's completion, I requested, and had a walk thru in February with the owner. Final payment was made. Promises were made. By the way, not kept. In the end, the room is OK. It could be great. Where this company fell short is "fit and finish" and attention to details. Wall slightly out of square, gaps in joints. Even 1/2 the 25 or so panel latches were installed upside down. And, of course poor communication and finishing the job as promised (face to face) . I'd say find another company.

Love a company that stands behind their work and having happy customers. We had Special Additions…read morecreate our 4-seasons room a few years ago and they still came out and repaired the damage from the recent hail storm. That's value for your money for sure!

We have had a WA roof since 2016 and couldn't be happier with quality of materials, workmanship,…read morespeed of installation, thoroughness of waster removal and cleanup. My purpose here is to thank WA and their representative Adam for coming out to inspect the roof for possible damage caused by animals that had invaded our attic. Adam personally visited, flew a drone for several minutes to see if there was obvious damage. Seeing none he climbed to the roof and walked the whole area. The roof is completely intact. I tried to pay for his time but was told "no charge" since I was a customer. This is a top notch company and you cannot go wrong if you need a new roof and rest assured you will no be ignored if you have a problem years down the line. BTW, animal entry apparently was via soffits which are vinyl, although damage to those is not apparent. Tree branches next to the house were cut way back where they can't get in and the problem has been solved!

I called Willow Ash with a problem concerning a third floor deck. My house is fairly new, but the…read morethird floor deck finish wasn't done properly and In the beginning, this company was awesome. The owner, Ryan, came out and listened to my original vision and came up with a solution on how to fix it and assured me that he would find product that would create the finish that I was looking for. He sent me a quote of $2,400 which I had no reason to question because according to their reviews this company is great. I was sent a link for a deposit which I paid immediately. Once a product was found, colors were picked and a date was set (setting a date took forever) they were able to get to work. The problems really began with his worker, Jose. Jose came out and sanded down the original finish and properly (?) graded the deck. When the initial product went down it was not the correct color but I was assured that if I wasn't happy once they were done, they would come back and lay another color on top. From here on out it took weeks to get the project finished. Whether or not Jose would show up was up to fate and I never knew if a guy I didn't really know was going to show up at my house as I was getting ready for work. Initially, we noticed that cracks were starting to appear even before the job was finished. I was assured of a solution. It took a while for this new product to get shipped, but Jose finally came back with another product to put down that apparently was supposed to "fix" the cracks for good. In the end, I hated the color, but was told that it would cost more $$ to change the color even after I was assured it would be no problem to lay another color on top. Once the job was "done" or so I thought, I came upstairs to find that epoxy was on door, the door knob, hardwood floors and walls of the deck itself. I complained so the owner sent Jose back out to "fix" it but to this day there is *still* epoxy on surfaces of my home. At this point, I have to admit I wasn't thrilled, but the job was done and I could finally enjoy my deck. I was assured BY THE OWNER that if cracks ever appeared he would come out and fix it no problem. When it came to actually paying the bill, he added on charges because the job "took longer than expected". It was over $300 dollars more than the original quote and this was done without any communication. I disputed the extra amount because any delay in this project was certainly not because I was delaying the project seeing as how it was HIS worker doing the work. He did eventually change the bill so it was the original quoted amount and I paid under the assumption and assurance that any cracks would be addressed. Inevitably, months later the cracks started to appear. As time went on the cracks got worse, but I wasn't worried because the owner said he would fix them no problem. I called him and he actually seemed to care. He said he would research another product and send Jose out to fix. Of course, I never heard from him again. I called multiple times and was always told something different. Eventually, he basically asked me what the heck did I expect him to do? I kept a texting chain going and at times he would text and say could they come back to take a look, but when I responded I would never hear back. Eventually, I sent an email which received no response. I actually had a contractor come out and give me a product recommendation which I sent to Ryan at Willow Ash Roofing and he never responded again. My deck is still not fixed and looks way worse than it originally did. At this point, I've been quoted the SAME amount to fix a deck that I paid to have refinished in the beginning. I am disappointed and frustrated.