they do excellent work and alterations too! They are professional and always willing to please …read more The best cleaners ever.

Horrible just horrible she messed up my dress and made it too short and she's the one who has…read moreattitude and who won't reimburse my money never go here

Complete DISASTER! Poor quality! Rude! Insulting!…read more In 3 months I tied this business in hopes they improve after first and second tries, 30% of items were cleaned poorly and I kept requesting to clean them again. Another 15% (white clothes items) were coming back with yellow stains on spots where I didn't have stains before. So much time got wasted on driving returning poorly cleaned things! The deal breaker, however, was the leather cleaning event. I brought a top notch designer leather jacket and leather pants for cleaning. They took those to pass to another cleaner. When I came back for pick up, luckily, I decided to check how well those were cleaned. The jacket looked as dirty as it was originally and my leather pants were ripped off on a butt and had two dark liquid drops. I practically cried! Instead of an apology, the store manager told me that it is how I brought those pants to them. When I started telling him how dare he was to tell such things to me, making me pay for the service while hiding the damage to the pants, he finally said that they will figure out something. They said that they have an insurance and if it doesn't work, they will give me store credit of at least $800 because pants were not new. The new pants cost is ~$2K if I want to buy the same brand. The whole story was drugging on for 2 months and I visited the store multiple times just to hear that they were still trying to resolve the issue. At some point I demanded to talk to the owner. They said that the owner told them NOT to give his contact information to me and that they are actually not responsible for anything. Since I have no receipt (why would I have it if I buy most of my clothes in Europe and I don't plan to return it back to the stores), they cannot file an insurance claim, besides, it is the other company damaged my pants, not them. They insisted that they are not liable for anything. When I asked the name of the company that damaged my pants, they refused to tell me the name either and said that they stopped business with them. At the end they told me NOT to come back because they could not help me. My next step was to file to the court. For that I need their UBI number which they also refused to provide. Sharing this information here in hopes that my story will save you from money loss and stress of dealing with unethical businesses.

On Monday morning of 7/18/22 I called Aloha to ask for an estimate on how much it would cost to…read morebring in two curtains to be hemmed and how soon they could get it done. The man on the phone said he wasn't sure about the price until I brought them in and that they could get them done by Wednesday afternoon. Perfect. Upon arriving to the store a bit later that day, the man working said he couldn't believe that the person on the phone told me they would be done by Wednesday because it usually takes them a week. He made a few calls and was able to assure that they would be done by Wednesday. I asked him approximately how much this would cost me and he looked at the curtains but could not give me any insight into how much it would cost. The curtains are blackout curtains from target. They are 50"W 95"L. I paid $74 for the both. I needed them hemmed 11". I should have known right then that when he didn't give me an estimate this could be problematic, however I trusted him and saw another reviewer on yelp mention they paid around $20 for curtains to be hemmed so I figured mine would cost approximately $20-40 since mine were lined and there were 2 of them. When I arrived to pick up the curtains I thanked the man for getting them done so quickly and he made a snide comment like "yeah we should have charged you extra for doing them so quickly" which I felt was a little rude as I was very gracious and thankful and was planning on giving a great tip. (Plus the guy on the phone said this was do-able) When he said they were $105 I was shocked. I could have NEVER imagined this price. I asked him "$105? Are you serious? How could it be so much??" He briefly explained that alterations are expensive these days. I called 4 different alterations spots in the Eastside area and they all gave me a quote of a minimum of $20 and maximum of $50 for the curtains. While I am relieved to have my curtains done in time, this was so unexpected for me and I would have really appreciated it if they could have given me some insight into how much this would cost beforehand. I paid way more for the alterations than the actual curtains. I will be taking my business elsewhere next time as I feel he took advantage of my naivety

I took my favorite Hermes cashmere cream jacket to have it cleaned. I wear this jacket literally…read moreevery day! It got fuzzy balls on the cuffs, stains from rubbing along my car and all the daily wear and tear. I was so worried it would not come out. This place was a miracle! The jacket looks so cleaned and new all over again. They have earned my business and is now my "go to" dry cleaner! Highly recommended! Thank you for saving my jacket!

Love this place been going here for years the employees are very nice and sweet ppl the owner is…read moreawesome always treats me great and helps me out when I need my dry cleaning done faster. Very great place I would highly recommended to any one. That have great pricing as well.

I used this company for the first time for my comforter - Queen/full. When I went to pick up I…read morenoticed a PATTERN on the COMFORTER, my comforter HAD NO PATTERN. The lady at the counter said "it is yours" I looked again, thinking I must be wrong and the lady repeated "it's yours" so I questioned myself and paid for their service. Took it home and put it on the bed AND SURE ENOUGH it's NOT my comforter I took TO THEM!!!!!! Shame on them!!

Professional and personable - and very reasonable fees. I've been taking my dry cleaning to Montage…read moreCleaners for 2 years and the provide good service at good prices and they are friendly people. My dry-cleaning is always ready when scheduled and everything is well cleaned and pressed. I refuse to pay the high fees at some cleaners and I am particular about how my clothing looks - Montage Cleaners is the right place for me.

The owner is always very friendly, clothes are clean, neatly pressed, and always on schedule!read more

DO NOT BRING ANYTHING YOU CARE ABOUT TO THIS PLACE. I had a beautiful antique blanket from the…read more1800's that I had recently acquired here. I went to pick it up and they couldn't find it(?!) They said "oh it didn't have a tag so we brought it to another shop" which did not make sense but with the language barrier I could not get a substantiated statement from them. The owner called someone and said "hey that blanket I gave you I need to come get it". At this point I was convinced he sold it because these blankets go for up to $400 online. They just kept telling me to come back. Came back a second time and still didn't have it. Came back a third time and still didn't have it. This place is garbage with no integrity. Please just look at the other reviews on Google.

I want to update my review of a couple weeks ago (I find it interesting, after going through all…read morethe reviews that I cannot find mine since it's only been couple of weeks). I was contacted by a gentlemen and was told it was a communication issue - they thought I wanted the duvet covers washed and pressed. I only wanted the covers pressed. I was refunded $82.65 of $161.83. I'm very satisfied and was happy they were so forthcoming in addressing my issue. It appears they did an excellent job of pressing (Haven't laid it out on bed yet). 4 stars for the miscommunication and consequent additional time on my part.

Drop off. Pick up next day. It couldn't be easier!…read more I've been using their service for about a couple of years and nothing of mine has been ruined so far. I like to bring my dress shirts here to be laundered because they always come out crisp. And they also do my dry cleaning as well. So nothing super complicated. The price is reasonable. No complaints there. I'll be continuing to drop off my dry cleaning and formal clothes here.

Bella Cleaners in Sammamish is amazing. The staff is kind and helpful. The quality of their dry…read morecleaning and shirt laundry is stellar. My clothes always come out perfect. It is clear to me that they take immense pride in the quality of the service they provide. If you want quality dry cleaning or shirts laundered, look no further, Bella in Sammamish is the best!

Been coming here for several years for cleaning all my shirts, pants, jeans, etc. I've never had…read morean issue and the staff is so friendly! They know me when I come in and feels great they pay attention to those kinds of things.

I brought a Jenny Packham gown and they did a great job. Glad to have found a good place.read more

I popped in and asked the price for cleaning a will comforter of mine and the value was amazing!…read moreSo, I brought it to them and within a day or two, I received even better results than the service requested. They rolled and put my comforter into a breathable tote (to store it). Such a pleasant surprise. I will not hesitate to use them moving forward.