I've been a customer of this company off and on (mostly on) for over 20 years. While I had a couple…read moreof problems in the past with the house cleaners breaking things and not reporting it (accidents happen but I was upset that they didn't say anything), we were able to resolve these incidents satisfactorily. Overall, up to now, I've been satisfied with their cleaning services. Great to have everything clean at the same time even though there are some things that could have been cleaned more thoroughly. Unfortunately, after restarting my service after a break during the pandemic, there was a serious incident during my most recent cleaning that we were not able to resolve to my satisfaction. As a result, I have severed my relationship with this company.

I have been using bridge city cleaning service for at least two years. The quality of the cleaning…read morewas always just ok but the office staff were always courteous and organized and the cleaners were always respectful and on time. Unfortunately our cleaning schedule was rearranged because we recently had a new baby. We went a while before contacting the office to arrange a cleaning. Since then we have had multiple communication issues. One time they showed up on a day that I didn't think we were scheduled and another day they failed to show on a day we were scheduled. It's a huge ordeal for us to prepare for their arrival. We have a newborn and a dog that needs to go to daycare. I'm not sure what's going on in the office but clearly they are overwhelmed. I'm sure they won't miss us when we move on.

My house looks shiny & new, I really appreciated the detail of the deep clean, especially their use…read moreof natural cleaning products. I have 3 more on the books for regular routine cleanings. Would recommend!

I've been punked. This was the most painful experience. A month in advance I tried to schedule a…read morecleaning and was told they will follow up but the company never did. After I called again I got a slot but not a confirmation. So I contacted them AGAIN. The confirmation followed but was missing confirmation of fridge cleaning. So I contacted them AGAIN and was assured it was noted. Guess the end. You guessed it the fridge was not cleaned by the crew. Also the garage door was left open and the area under the sink remained grungy. So another CALL was made to Maid to Shine. Here's the excuses: 1) you requested the oven... So I no ma'am the email states fridge Next day she comes. She leaves and it's still filthy so we call AGAINNNN 2) maid couldn't remove drawer... We had no problems with removing drawer and cleaning ourselves. Not recommended

This cleaning service was outstanding. We have had our rental house cleaned many times before with…read moreseveral different services but this was by far the best. So efficient and through, such a good value. Although it is a new service, I would highly recommend it.

Amazing Service! Jessica was on time and very professional. We hired her for a move out clean. She…read morewas very thorough and kept us updated the entire time. Payment was easy and she sent us an invoice and pics for our property manager. The apartment looked immaculate! Highly recommended and we would definitely hire her again. Thanks Jessica!!! :)

I am going on vacation for 3 weeks and will have a house sitter. I wanted the house to be clean…read morefor them and for when I returned. I called Maids by Trade and asked for a good spring cleaning. They sent two people and they worked on my small house for 3 hours. It was beyond my expectations. It was spotless. It wasn't cheap, but worth every penny. After I get back I plan on having regular service every other week. I highly recommend the team they use for intense cleaning jobs.

I reached out to maids by trade because I wanted to get my apartment cleaned. I had let it fall by…read morethe wayside while I was going through cancer treatment and to celebrate my remission wanted treat myself and have it done for me. I Was quoted $420 as the high end of the estimate for cleaning of a 1year old property, EXCLUDING the master bedroom, but added to have the refrigerator (not freezer) cleaned out. They sent out a 3 team crew for a 2 bathroom 1 bedroom less than 800sq ft apartment and failed to communicate any adjustments or extras they felt they wanted/needed to add, once they finished in under the 3 hour window i was expecting to pay less than the $420.. however I was presented with a $525 bill!! These people came in, poorly vacuumed and mopped the floors, half heartedly wiped down the doors and cabinets, cleaned the sinks, tubs and toilets... no windows, no blinds, no dusting and did a horrible job at that! I called the main office immediately and asked them how that was even possible and was told that it took longer than expected even though I was quoted three people for three hours and they were only here for two hours and 30 minutes. they said we're sorry for the miscommunication we're sorry that they didn't tell you that they were going over the $420 until they presented me the bill then proceed to quote the estimate verbiage but we had previously discussed that $420 was the high end and more than likely would not be gone over the photos tell all this is a Bait and Switch and I have contacted the BBB

We needed some extra oomph and muscles to help with a deep clean to clear out the cobwebs and dust…read moreafter some remodel work. I liked their vibe from the start. Local, friendly, professional and excellent communication throughout. Our old house only gets so clean, and they really did put some good old fashioned elbow grease into the full day of work -- and the fact that they use non faux-smelly cleaning products put the Cherry on top of my review. I'll look to book this company again for more regular service as needed and highly recommend if you are looking for above and beyond attention to detail.

I chose Sparkling Palaces after my long time independent cleaner decided to quit the business. I've…read morebeen pretty happy with their work over the past 6 months. They don't send the same people every time, but that's why one hires a bonded service, right? Every cleaner has worked to the same high standard. Larry and Brielle stand in my memory. I would only wish that each person signs the note they leave on the counter so that I can remember each name.

I highly recommend Amy's Cleaning Service. Her professional service is reasonable, professional,…read moreresponsive to specifics needing cleaning or similar, flexible, well experienced in cleaning techniques, and most of all the shower that had doors of built up scum suddenly looked brand new again and all sparkling. More basic dusting of various areas, vacuuming, and spot cleaning was a great help. The property's last tenant wasn't responsible to keep various aspects and areas clean, but Amy to the rescue. You won't be disappointed. Again, highly recommend.

This was by far the friendliest and most thorough cleaning crew I have ever dealt with. Very…read moreprofessional and made themselves available last minute so that I could have a professionally cleaned house before out of town family arrived. I am going to continue to use Amy's Cleaning Service and already made my next appointment. Amy is a lovely person, returned my call immediately and she and her crew did an immaculate job! I am so thrilled I found this wonderful cleaning service!!" Thank you

Not recommended. Ordered deal clean of home for sale $1400. They didn't clean toilets, left…read morecorners untouched in a sparse room, didn't clean under stove, damaged laundry and bar area, ceiling above stove untouched, had to point out grease from stove and watch as they dragged a dirty cloth on ceiling with brown residue dripping down. Disgusting. Had To pay a real cleaning company to come back and fix. Covered a slight discount with rude customer service but I wouldn't have that company ever back to clean again.

We hired Route 66 for a post-construction deep cleaning and will absolutely be hiring them again…read morefor anything we need in the future. They were kind and responsive during the scheduling process, as well as prompt and efficient on the day of the cleaning. There was not a speck of dust on any surface by the time they left and they did it in half the time they said they'd need. Highly recommend this company and look forward to using their services again soon.

Liz and her team did a great job deep cleaning my house. They worked efficiently with close…read moreattention to details. They used pet friendly products and worked around my 2 cats. I would hire them again.

Elizabeth was very nice over the phone when she gave the quote. She got back to me fast and she…read morecleaned my home very well. Would def hire her and her team again!