I manage my property remotely and had a fantastic experience with TC Polished Windows. From start…read moreto finish, they were professional, punctual, and easy to work with. Communication was clear, scheduling was simple, and they showed up exactly when they said they would. The difference after the cleaning was night and day. The windows look crystal clear, and it honestly made the whole house feel brighter. They paid attention to details, worked efficiently, and left everything spotless when they were done. I appreciated the photos, videos that they took and my tenants appreciate me keeping the place maintained. It's not always easy to find contractors who take real pride in their work and show up when they say, but these guys absolutely do. Highly recommend if you're in the Tri-Cities area and want your windows done right.

Had TC Polished Windows out to do a window cleaning last fall. Josh did a great job on the windows,…read moreso had him back today to do the windows again, along with a new service called Softwashing, which cleans the entire exterior of the home without damaging it. Our home's stucco exterior hadn't been cleaned since we moved in in 2018, and had a lot of dust, water stains, bird droppings, and smoke grime from all the fires the TriCities area gets every year. The Softwashing took about 5 hours, and Josh and his assistant had our home looking like new by the time they were done. Very impressed with the quality of work, and no damage to the old (2010) stucco. Just a clean bright exterior. While not cheap, the service is a very good value, considering it took them 5 hours to do plus the special detergents and equipment used, and the results speak for themselves. Can recommend enthusiastically.

Highly recommend! Very responsive! Came out first and gave an estimate, which was very reasonable…read morefor all the work I wanted to have done. They were able to fit me in exactly when I needed them. Came today with a helper and did a fantastic job throughout the whole house, going above and beyond what I was expecting! I am so appreciative and will definitely book again. They did the windows and sliding doors and even cleaned out the tracks. Cleaned all three bathrooms, dusted, swept, mopped, vacuumed, pulled out the couches to get underneath. Left the house looking and smelling amazing. This was a huge time and stress saver and I am so grateful!

Awesome job! She tackled an excruciating task and it came out so clean!! We will have her back!read more

I requested a deep clean prior to our furniture getting here from our old home. Everything listed…read moreon the website, I wanted done here. Day one...they showed up at 10:30 am and left at 12:30 for lunch. They came back at 1:45 She blamed me for living outside of town...it takes 6 minutes to get to town. I did question their lack of supplies and equipment for a deep clean. No answer. They used our vacuum. We returned hime at 4 and we weren't sure what they had done. The carpets had been cleaned prior to them coming so that didn't need to be done. Only the bedrooms had carpeting. The house didn't look clean, didn't smell like it had been cleaned, and there was so much left to do! I suggested they eat bkfst before coming the next day. i wasn't paying for over an hour lunch. The next day was more of the same...not much got done that I could see. One woman sat on the edge of the tub and cleaned one blind at a time...it took her 30 minutes to do one window. I was clearly disappointed. She asked for more money as our house was bigger than what she thought. I honestly don't know what they did. I finally just asked them to go at 4 pm. 800.00 ...for what? We were so exhausted from our move...I couldn't imagine cleaning this house. I was still cleaning when our furniture showed up from out of state. I wouldn't hire these people (there were 3) and the owner was one of them. If I hadn't been so tired, I probably would have fired them after the first day and taken them to small claims court. Get a signed, detailed contract! I wouldn't hire them to sweep my front porch. ( I should have written this 10 months ago).

Vieras has been very responsive to adapting to my OCD germophobe style of cleaning. Highly…read morerecommend! Tiesi runs a great team.

Excellent service. Consistent, on-time, accommodating. Can't say enough good things about this…read moreprovider!

Vivida goes above and beyond with attention to a detailed clean without the toxic chemical smells…read moreI'm so sensitive to. Looking forward to my next cleaning. It's made maintenance between cleanings much easier.

Dale Dixon and Brush Hour LLC were great! Dale was quite knowledgeable and has been in the business…read morefor years. He was able to work within our budget. Everyone was very professional. The painters were pleasant and hard working. Our house looks fantastic and we are extremely pleased!! Thanks again to Dale and team! We highly recommend!

Our experience with this company started off great - Dale, the salesman, came across as a likable,…read moresincere guy. However our experience dropped sharply soon after we signed the contract. Dale, the likable and seemingly sincere salesman was out of town when the crew started work a week earlier than scheduled. Less than 24 hours after they finished the job, large pockets of bubbling and/ or peeling paint began to show. The crew began with taping - no cleaning. Anyone who's ever read the back of a paint or varnish can knows that the #1 important preparation step is to thoroughly clean the surface. The crew did not speak English nor did the owner who stopped by a couple of times during the job, so communication with Dale gone was very difficult. We finally convinced them that the contract we signed with Dale included cleaning before painting - very strange that we would have to convince them of that fact given what a vitally important step it is! The crew then brought out 'wipes' to clean and prep the dirty siding with. Not only that, but they used them in just few places. Large areas of dirt and grime on the house were still there after they 'cleaned.' In other words, the crew primed and painted on top of siding that hadn't been cleaned for over 15 years. The crew was completely disengaged and 'checked out' much of time - About 1/2 way through the paint job, the unsupervised crew started painting the trim the main house color. They seemed confused and argued with me when I pointed out the problem/ discrepancy. They also varnished over areas that had been previously painted and then argued with me stating instead that the surface had been previously varnished. Then finally, after over a day of back and forth, showing them pictures etc, they admitted their mistake but then tried to talk me into keeping the surface varnished. Truly an unbelievable experience with a company I'd checked reviews and CCB complaint history of prior to hiring- I certainly was not in any way expecting the disaster that was unfolding. I won't get into the 5 month long back and forth about what happened from there. But in short, the closest to taking responsibility for the numerous issues with the crew (and the shoddy work they did) the salesman came was that he admitted that 'mistakes were made.' He did this however in our face to face conversations, never in writing. In writing, he took zero responsibility and made excuses by blaming the problem paint job on the house's pre-existing paint, Brushour' a proposed fix: Dale the salesman offered to patch paint the problem areas for 1 year if we first scraped them - not helpful or acceptable given the enormity of the problem painting over dirt and grime had caused. He also suggested we sell the house before the problems got worse. He said people don't notice "things like that" when they're buying a house. When I responded by saying that, ethically, I couldn't pass on a problem paint job to a buyer without disclosing what was wrong, he again insisted that 'they' don't notice things like that. Boy had I gotten a wrong read on Dale when we hired Brushhour. Unfortunately, the professional opinions of the paint companies we've had come take a look at the job are all of the opinion that the lack of cleaning before painting, coupled with the 'shoddy' workmanship, have now created a much larger problem by painting over them. So much so that to properly correct, it will require complete removal of the paint they applied, proper cleaning and re-painting. Despite months of trying to work out an amicable solution with Brushhour, they continue to be more interested in avoiding responsibility for their crew's shoddy work than in fixing the problems they created and moving on. I highly recommend looking elsewhere for a painter.

Lindsay was very professional, friendly, and easy to work with. Her price was less than half of…read morewhat we had been quoted elsewhere, and she did a great job. I definitely recommend her!

Great service. Easy to communicate. Quick response. Will come back to them again when we need…read morecleaning service.

Elegant Care cleans the offices where I work and they do an amazing job. They're meticulous in…read moreensuring things are tidy and put away. I'm usually there pretty late and most times I can barely tell that they're there. They're meticulous in ensuring things are tidy and put away. I would recommend them for your cleaning needs.

Loved the cleaning experience, wonderful service 100% recommend. Cleaned my house from the ground…read moreup and looked brand new after.