Showed up late in the day a few months ago and ordered the managers special interior and exterior…read morebut they were short handed so they weren't able to do the interior. Manager ran me through the wash and wrote a note on my receipt to give me the managers special when I came back. Life got busy and I didn't make it back until today but they still honored the managers note. Got my business for as long as I live in the area.

Came here randomly and it was quite busy for a 1pm Monday. One positive is that they have people…read morethere to wipe your windshields as you're coming out of the wash which is pretty cool. A basic wash only for $11 and there's also free self vacuuming. They also offer premium services where they do a full clean inside and outside of your car for a reasonable price. Would come here again if I'm in the area again!

My windshield still had bird poop on it when it was finished! I brought this to the attention of…read moreone of workers; he gave me a towel and told me to finish cleaning it myself. I thought I was paying THEM to clean my car? This would never have happened at Waterway.

Terrible staff, faulty and broken wash equipment in the tunnel, racist management…read more A few of the younger employees there smoke weed while at work all day long, two of them are selling weed out the carwash I believe their names are, Derrick Terrell, and Christian Ray. Both are constantly serving up drugs to customers while working. If you are a cute girl you can definitely get your car washed for free, as those same young men are constantly giving away free carwashes to pretty young women. Daily. The site manager Ken Deavers is completely checked out. As he is aware of all of this. He does nothing for his staff, other than enable their unproffesional behaviors. And ignore the illegal activities going on. Cars are continually getting damaged, whilst going through the wash, it is an almost daily if not for sure a weekly occurrence. Most of which is caused by staff not caring when loading cars into the tunnel, and loading cars incorrectly. And known faulty wash equipment. Like I said, most of their quipment is broken and doesn't run correctly. Causing many unnecessary claims from incident reports that corparate ends up not paying the customer for said damages. Usually for some made up reason as to why the cliam is denied. The area regional manager (Dan Yannick) of this site is also known to have stolen Valor. He states he is an army veteran, from the gulf War, but in actuality he was Dishonorably Discharged while still completing basic training, for hitting his commanding officer. He never actually served. The one decent employee they had working there has either recently moved on to something better or they got rid of him for some reason. Which makes no sense as he was the main person working there that made it worthwhile in stopping by. Jim Roush, and Express Wash Concepts, which is the parent company, and the rest of the ownership of this carwash chain obviously do not really care about branding, staffing, or community. They are seemingly running what is going to be another failed OH corporate chain. Just like Winking Lizard, or Melt. Being a souless enterprise, thats very impersonal, with a major lack of community outreach, paired with terrible customer experiences and vehicles constantly being damaged is why you should choose another brand to wash with. Seargent Clean and Whistle Clean have both updated their facilities and equipment as well as pricing in the last year, to remain competitive in this market, both those brands have surpassed Clean Express Wash in regards to overall customer service experience and they have comparable if nor better pricing for both memberships and single washes. There is a reason why Clean cannot retain its good employees for longer than a year. And why so many members cancel their memberships after 1 month of inconsistent and crappy service. Don't waste time or money, choose to go to another carwash brand. Save yourself the headache, and extreme probability that you will end up with damage to your vehicle.

Really good and convenient car wash. It does a good job keeping my Subaru clean year around…read more.. especially in winter. I have a monthly contract that allows me to get as many washes as I want any time I want for $19.95/mon. It's a great deal. Pays for itself with only 2 washes. They do use brushes though, so I wouldn't take a car with special paint through. But average, everyday, grocery getters are fine. Plus, they have free vacuums for the interior.

Awesome car wash with spectacular customer service! Monthly…read moreplans are good value and discounted for healthcare & first responders. Jumped ship at the sub par place near me and went with the best in town!

I paid $8 for a car wash. Which is not the cheapest car wash. I think the wash runs too fast. See…read morethe pictures. The front and sides of the car got clean. But the back was not cleaned at all. Kinda disappointed. I have been to many car washes. And they all seem to clean the car well. This one did good. Except the back of the vehicle.

I can't complain when I can get a $5 cheapie car wash. This is a new-build of a car wash on an old…read morecar wash location. The old location had frayed "brushes" and "rags" to wash your car. This new build is a touchless wash. While there are other options and more expensive washes, when I'm doing a hands-free wash, I prefer the cheapest option. Generally it gets off enough of the sludge / dirt that I don't feel guilty for having spent the money. This location was nice too because there was an attendant on the premises helping to guide the cars in. I'd return to this location for a quick wash.

Stopped in to get a car wash today, like the fact that it was locally owned, spent $15 for the mid…read morerange car wash because I like the idea of an under carriage car wash, the car seems pretty clean on the touchless car wash, but upon exiting, I am still soaking wet with foam in all the crevices. So it either doesn't rinse well enough or it doesn't dry well enough or both so I will never return.

Quick Bright is my choice for car washes. The unlimited membership is the way to go. You have the…read morechoice with each wash of the 5 minute brush wash or the 2 minute brushless wash. The staff are super friendly and the washing cleans very well. I highly recommend this car wash.

As part of my quest for a new car wash monthly membership, I stopped in on a random Wednesday. It…read morewas freezing out, yet there still was a nice sized line forming. I figured I had to be on to something. I like the location. This part of Wilson Mills is not terribly busy. You simply turn in like you're going to the cleaners, but continue around the back of the building. The prices were reasonable. I got the works for $16.50. The man working was very nice and efficient. He even thanked me for giving them a try (like he had ESP). I was thrilled that they pre-spray. Inside I noticed the materials were soft, so this put me at ease. I've had horror stories in this department at other places. I really felt like I was getting a deep wash. I drove down the road and inspected the finished product. I must say my street salt beaten and battered baby looked good as new! The only thing I wish was that my tires were shinier. They do have a tire upgrade and I forgot to add it so that's my fault. I'm willing to give them another shot with the $2.00 enhanced tire experience.

Great car wash. Although it's an automated drive through, they have a person working. Friendly…read moreguy handled the payment but then used a power wash hose to hit the bad spots of my car before we went through. Great value for the $9 wash.

This place only offers one type of car wash, at a price of $12. It should only be $10, honestly…read more Also, I wish when and whom to pay was made more clear. I was confused upon pulling up on how to pay and the staff even started hosing my car down before I asked about payment. Also, make sure to pull your side mirrors in as they will definitely get whacked if you don't. I am giving this car wash 4 stars, however, because I could tell how hard the staff were working and the wash did manage to get most of the bird poop off my car.

They say they're brushless but there are brushes and flappers. I saw it when it was too late to…read moreback out. The car got clean but I don't want that stuff battering my vehicle.

Value, good. Service..... And. Efficient...and. Very. Quick!!! They. Are. Professional...&…read more Respectful !

I hope this review costs you more in business than the $1,000 damage your car wash caused my Volvo…read more Kevin acknowledged the damage when the rear wiper was ripped off. They wanted 3 estimates I gave them more. I took time from work to get them their estimates. Estimators all said it scratched the back trunk of the car, it requires paint work and estimates were all near $1k. Clean Express insisted they were only going to pay for the wiper blade ($150), which was on all of the estimates. They dragged their feet on this incident out to almost a month. I needed a rear wiper due to weather conditions and replaced it myself. They said they WEREN'T going to compensate because I voided the incident by putting a wiper on myself (unreal), after 3 weeks. I had my family vehicles on their membership program. The car wash is good, vacuums are good if you can get to them. They offer free vacuums to everyone and more dirty cars vacuuming their cars than clean ones. It's hard to get a spot at times. I'm shocked at the professionalism. The staff/management is a major disappointment. They admitted (recordings) the machine caused damage to my Volvo! Do the right thing and compensate your customers, when you know you're in the wrong.