Today was my first time at this car wash. I had a monthly wash program at another car wash in…read moreNorth Olmsted; as I had worked on that side of town for many years. My office is now in Independence, and this is also close to where I live. Kudos to Cornel and his professionalism and he also had the manager Brian come and speak to me and he gave me an OUTSTANDING deal! I did try another car wash last week on the other side of the plaza, but did NOT get the service I had anticipated and the attendant was BEGGING me to give her a high customer service rating for just a single car wash. Plus that place was waaay to busy - I don't have time to wait forever in a long line. I like Wheely because I was greeted with a smile and ALL my endless questions were answered. This is what sealed the deal - OUTSTANDING CUSTOMER SERVICE! I am thrilled with the customer service and the result of the car wash - I am extremely picky and let me tell you - if I LOVE THIS PLACE - SO WILL YOU! Thanks, Brian and Cornel - you guys are WHEELY AWESOME!

totally horrible my truck got stuck inside half way through. reset the rollers to finish getting…read morein through the rest of the way. after pulling around building to finish drying my truck i find my whole tailgate is all scratched up. employee acknowledged he knew exactly what happened. said its happened before. now the manager refuses to accept blame and says the car wash didnt do the damage. what a piece of shit. brand new truck $58,000. now have $3000 damage. they refuse to pay or put in a claim.

Really mediocre, especially for the price! No hand dry..even at the highest price point which was…read moreabout what I pay per month for unlimited washes at home. The exit to the car wash is also straight down hill onto a busy road . A recipe for disaster in the wintertime!!

Sgt. Clean is really Sgt. Dirty. Ever since they took over the car washes in Westlake, the quality…read moreof the washes has marched away double-time. Went this weekend to get my car washed, spent $27 for their highest wash level. When I got out to vacuum my car, I noticed the windshield still had bird poop as well as the front of the car had bird poop. When I went the staff to mention this, they said "that must've just happened". In the 100 feet from the end of the car wash exit to the vacuums, it must've just happened. It used to be the old place took and sprayed and scrubbed the front to make sure the hardest hit area from bugs and stuff. Nope, not anymore. I don't recommend their car washes.

It's a car wash that I love. The wash was fine and my car looks like it came out of the showroom…read more (And it's two years old). Great everything and the value and service are above reproach.

One of the better cash washes I've been too and the workers are constantly emptying the garbage and…read moremakes sure the towels are clean. Also there vacuumes work better than any other one I've been too.

Great carwash, customer service in point. Get there early on nice days because this place is a…read morealways busy, not busy is good. I recommend this place 100%

Again went back to try again. got in lane to pay for wash. Kid with long curly hair approaches and…read moregave me some options. I told him I wanted a $16 wash and that I was not interested in a monthly membership. He started explaining it was only the cost of 2 washes, asked if imp,Anne's on having my car washed again in the next month blah blah blah. I said Ive heard this all before and I am not interested and sat there holding out a twenty. He wouldn't take and again asked me WHY I didn't want to upgrade. I said, "didn't you hear what I said." to which he replied "yes, didn't you hear what I said!" To which I put my car I. reverse and slowly back out the 100 feet to escape. This is a corporate problem. there has to be be some kind of corporate push or contest to make these kids so annoying. I keep seeing replies from the owners of this business, but nothing changes time to time. I'm sure they have cameras and they will verify my story. as I was backing out I saw the kid laughing and scraping his hands together in that motion that says I'm done. well business..........I'm done. I've never seen a business that treats their customers so rudely and aggressively to the point of driving away customers. I will never go back And you shouldn't either.

You can buy a car from the gas pump. They give you a code on a printed receipt. You can also buy…read morea car wash as you enter the car wash. There's a long line on weekends. If you've never used a conveyer belt wash before, it's easy & there's always a live person to guide you. This is not a touch free wash.

every time in the past the young man that would wash the back window would always make sure to go…read moreover the top of the window before the car goes into the automatic car wash. This time it was done real quick and crappy. Half of my back window is still dirty. Also under my door handle in the back is still dirty. Don't feel I received my $17 worth

Avoid this car wash if you car actually needs a wash. If you just want to have water sprayed on…read moreyour vehicle, it does a great job at at that. Save your money and go elsewhere as there is no easy way to get your refund.

Look Ohio, these bugs coming off Lake Erie are destroying my car right now. They are relentless,…read moregross, and do not want to come off our cars. If you know, you know. I was passing through the area when my maps informed me Valley Laser Wash was nearby. If you don't know this area, it's very easy to drive by the location as it's a little set back on the grounds. It's a self-pay kiosk car wash, meaning there's no attendants there to help. You basically just pop your credit card in the machine, select your wash and self-guide in against the light-up sign instructions. The signs were clear enough to follow even through the physical wash itself. For a self-guided car wash it was a fine experience! No complaints about how it washed my car. I paid for the premium wash (again, my poor car really needed it), and I was happy with the results. The prices seem to be a little under-market too (especially the premium wash), though you'll pay for vacuums. If you're in this industrial part of Northeast Ohio and need a car wash, I definitely recommend this 24 hour laser wash.

Member for manny years. Always very happy with my car wash. Excellent value. Hope they will be in…read morebusiness for long time. Albert

I went to Brecksville Car wash today and it was ok. The thing I didn't like was that the dryers…read moredid NOT dry my car. The time is set at 60 sec which I thought would have been enough time but I don't know if it was the angle of the blowers or the force but it was a poor attempt. Summer time no big deal I guess but in the winter that water freezes and makes the wash not look as pristine.

Stopped in to get a car wash today, like the fact that it was locally owned, spent $15 for the mid…read morerange car wash because I like the idea of an under carriage car wash, the car seems pretty clean on the touchless car wash, but upon exiting, I am still soaking wet with foam in all the crevices. So it either doesn't rinse well enough or it doesn't dry well enough or both so I will never return.

Quick Bright is my choice for car washes. The unlimited membership is the way to go. You have the…read morechoice with each wash of the 5 minute brush wash or the 2 minute brushless wash. The staff are super friendly and the washing cleans very well. I highly recommend this car wash.