Arrived at laundromat. It was busy, which is fine; but I went to the machine to get a card to use…read morethe dryers / washers and it wouldn't give me a card. It said ask an attendant. ( the other machine was broken btw ). No one at attendance desk. I looked around and waited 15 minutes. No one around. No one at desk and other guy waaited 10 minutes. At that point I left, never to come back again.

Use to be my favorite laundry mat. Now they don't care about there bread and butter everyday…read morecustomers. They care about big accounts which should be handled overnight while business is slow. Instead they block all the large machines which I use 3 and all the large dryers. It's literally fighting to get small dryers on the weekend. I spend an average of $50 - $60 per visit once a week for years $240 / month $2880 / year and that not good enough. Bye Bye forever Festiva Laundry! Craig C East Petersburg PA.

We were traveling and stopped to do our laundry. We didn't know how to work the machines and…read moreRuthie came to our rescue. She was so helpful and walked us through the entire process! The laundromat was clean and it even had a TV and games.

Searched this place on google maps needed a quick 1 load wash, I came here with my husband for work…read moretraining. We are from Arizona. Walked in and was overwhelmed with laundry cards and what not to use, however Ruthie took me under her wing and showed me what to do and was so nice and so polite! She is amazing and so sweet! I highly recommend this place! You feel like home doing your laundry.

Card system sucks. Not accurate, we had to keep adding money even though we knew we had already…read moreinserted $10. Machines are tiny, larger machine is $6.50 for one load. This place is totally over priced!

Great place to do laundry! Very convenient with their payment system to place money on a card to…read moreoperate machines. They have a lot of machines and space to fold. They even have a notification sent to your phone to let you know your machine is done. Another plus is they have free wifi!

I've been going here for years and I will NEVER return after today. The owner was being EXTREMELY…read morerude and aggressive to me for getting more quarters than he would like despite the fact that he only told me AFTER I had put the last bill in. He was so rude to me I decided to go somewhere else to do my laundry. He followed me out to my car and was being aggressive in my window and threatened to call the police on me. DO NOT GO HERE

Clean atmosphere including a bathroom that is very well maintained, reasonably priced, good…read morelocation. There are also plenty of chairs, magazines, and a vending machine selling drinks (no food allowed).

Clean, comfortable, and modern laundry. Really friendly owner and staff. Wash and food service is…read moretop notch.

They work quickly and well. I had a large amount of laundry that needed to be processed. Andrea…read moreand her team got it back to me within a day. Great people to work with.

The washing and dry machines were great. The laundromat was clean and amazingly the bathroom was…read moreclean as well. A very thankful we found this place as we are traveling from Florida to Canada and are staying in the campground nearby, the Pequea campground .

Frustrating experience. Do not download the app. Do not scan the QR codes. Do not listen to the…read moresignage which contains incomplete information. The truth is, this laundromat functions just fine with coins. If you avoid the app and the QR codes, it will spare you the extremely frustrating experience that I had. I will be calling my bank on Monday and making sure that extra charges are dropped. But generally speaking it's not OK to use an app that is so faulty. Also, I lost money on the dryers because they didn't work after I put the money in and didn't refund my money. It's not the responsibility of the users to inspect the laundromat. It's the responsibility of the owner to not only inspect the laundromat, but also post appropriate signage that contains all the accurate information, in this case, you don't need the app.

Clean facility and the new owners truly care about their customers experience…read more I know that the previous owners were a bit "gruff" but not the new ones. Good people.

Why these owners don't just put up one big "No customers! We don't want you here!" sign is beyond…read moreme. The overwhelming feeling in here is that these people hate me and want me to leave. They don't even seem to care if I spend any money before I go. They just want me gone. I would oblige them, but there aren't a ton of laundromats around here, let alone ones that have parking areas big enough for my trailer. So, we're kind of stuck with each other. I don't want to be here; I don't want to give them my money, but I need clean clothes. Why these people stay in business, even though they obviously hate their customers, is beyond me. It's small. Luckily, they don't have any customers because I don't think more than three or four would fit in there. It's clean enough. And driving customers away is one way to keep it clean. Don't go here; they don't want you here.

I am a creature of habit and this place has my heart. My dad has also been going here for years to…read moreget his business clothes dry-cleaned and pressed. They have wonderful customer service (truly, everyone here is very kind) and very fair prices. I won't risk trying a different place for alterations because because every time I've gone here, the work was wonderful, exactly what I asked for, and done in a timely manner. I've had linen pants, work pants, jeans, etc. all altered here and they've all been perfect. I wouldn't recommend going during the holiday season as they are typically swamped with alternations.

I have gone to Kim's for over 20 years and had a good relationship with them. They recently…read morealtered my daughter's party dress. It just needed to be shortened in the hem and straps. Somehow their tailor had a mixed message and completely deconstructed then reconstructed the dress in an odd way. The tag is now under the arm instead of the back and there is a seam running up the front. The dress no longer fits and is now worthless. It was brand new and still had the price tag. I took it back to show them and Mrs. Kim became combative insisting that the dress was like that when I brought it to them. I have photos before of the dress and it clearly was different. There is no question that it was mistakenly altered at their shop. She refused to listen and accused me of upsetting them. After 20 plus years of frequenting their shop, I'm shocked at her reaction. I've now also seen similar negative reviews. Extremely disappointing. I am now out $250 for the ruined dress and alterations which they refused to reimburse. I will never go there again.