Lilian's cleaning service did a fantastic job! The team of cleaners that came over were easy to…read moretalk to and work with and after a brief discussion to confirm the areas we needed cleaned they got right to work and didn't need any additional assistance or details. The service needed was two bathrooms and 1 vacant bedroom deep cleaned, plus the exterior of second windows which could be reached from the inside. They completed all of this work in roughly 3 hours, and they made the most of this time, vacuuming and wiping down every surface. At one point I watched as a team member cleaned in the gap between where the hardwood floor and the baseboard should connect, but since it's and older house these had become warped and dirt had gotten between there. In the end all the cleaned areas shined like new. As an added note, we live with two pets, cat and dog and the team was comfortable to work around both animals, who were curious what was going on in the house. I would absolutely hire them again. No headaches with scheduling and well worth the money for the job they did.

Lilian's team does a great job. They started with a very thorough deep clean on the first visit and…read morenow come every 2 weeks. Our house just feels so nice after they're here! Highly recommend!

Richyelle's cleaning service is wonderful, professional, thorough and kind. We used this service…read morefor the first time yesterday and are so happy with the results and fast turnaround time from our initial reach out. We will definitely be repeat customers! I also really appreciate that the cleaning supplies were not overly strong and left our home smelling clean and wonderful!

They have cleaned my house for many years and have always been thorough and worked as a team very…read morequickly

I was looking for a semi monthly home cleaning service and glad I ran into them! They were easy to…read morecommunicate through yelp messages and reasonably priced. On their first visit Gisele and Fábio helped explain what they clean, products they use, and how long it would be. They did a deep cleaning on their first day which I was very pleased with. They cleaned each area I requested and some I didn't expect but I was very happy. It took longer than expected about 4+ hours, but well worth it. On their following sessions they were a lot faster due to the initial deep cleaning. Overall I would recommend them.

Wow wow wow! My cleaners, Brenda & Fabio did such an amazing job during our deep clean appointment…read more I didn't even know how dusty and gross my ceiling was. Will definitely book again!

Jana responded quickly to my request for an estimate and was able to assess the job remotely…read more The quoted cost was reasonable and transparent. Jana was clear on the scope without a lot of contingencies. I appreciated the clarity. Vilmar and Salma arrived to do the work - both were friendly and independent. Nice work!

We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving…read moreinto (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person.

Fast, good value, and got through some real tough grease left in our appliances by the previous…read moreowner.

Really disappointing experience…read more First, it appears this business no longer actually operates in San Francisco and instead refers or sends work to friends/family connected with the business. We used them for house cleaning about 4-5 times. We originally had Wednesdays scheduled, then switched to Mondays. Then, completely out of nowhere, they simply stopped showing up. I texted the person coordinating our cleanings three separate times and received no response. I then contacted another person associated with the business, who replied and said she would follow up with her nephew. After that, nothing. That was by far the most frustrating part: no cancellation, no explanation, no response -- they just ghosted us. It was also disappointing because every time we hire a new cleaner, there is time involved in showing them the house, explaining what needs to be done, and establishing a routine. After doing that with this team, it ended up feeling like a complete waste of our time. We also experienced a change in pricing from what was discussed during the initial walkthrough, which added to the frustration. With young kids, we rely on having dependable help and can't easily absorb a cleaner simply not showing up. I understand if a business can no longer accommodate a client, but sending a simple message is the bare minimum. The lack of communication was extremely unprofessional.

I found them through a friend referral, and I'm so glad I did. They did a very thorough job and…read morepaid attention to the small details that are easy to miss, like hard water stains on the bathroom doors, oil buildup in the little nooks and crannies of the kitchen, my hairbrush, and even behind the mirror cabinet. Everything felt carefully cleaned, not just quickly wiped down. They were detailed, efficient, and left the house feeling so fresh. Would definitely recommend!

Highly recommended! They did an amazing job cleaning our home, and they were so friendly and…read moreflexible with scheduling!

I hired Alex's House Cleaning Service to do a deep clean of my house. I have never hired cleaners…read morebefore but lately life has gotten so crazy that I can't keep up. Alex's House Cleaning Service is hands down, an amazing cleaning service. They are warm, friendly, professional and the deep clean of my house left everything sparkling, including my oven, my fridge and places I didn't even remember needed to be clean. After the deep clean I asked if they could come biweekly for a clean and they came. Everything was spotless and I could tell that they had gone above and beyond to get my house clean. One of the best parts are that they clean my living room couches where my dog sleeps and sits all day! No more pet hair! I am thoroughly pleased with Alex's House Cleaning Service and I highly recommend them! Five stars all the way!!

We had Alex out to clean our house before putting it on the market to sell. They did a phenomenal…read morejob, worked quickly and their prices were both transparent and reasonable. I highly recommend them.

I have no idea what these bad reviews are referencing. I booked out in advance by several weeks - I…read morewas traveling and wanted to come home to a clean house. I had a situation where the services listed didn't necessarily mayhch what I wanted - two bedroom apartment but one bedroom is used as an office which I didn't want touched. They gave me a quote based on that. They spent more time cleaning than I thought they would. The place is immaculate - I have two sheddy dogs and they got it all up. I will use them again and again. Thanks.

I really wanted to support a local business. Unfortunately, did not have a good experience and the…read morecustomer service was terrible. Very defensive and was not understanding. Bottom line do not recommend.