My sister recently visited Folsom care for 2 nd time. As before the care staff was outstanding…read more Jo An and Alena, & Martin , mark nurse head, Lance,Jackie, Patrick , Gloria & Julia in admissions & esp Tanya in p.t. For getting her moving. We are so grateful that there are still caring people in rehab. Thanks again Connie & Susie H

This center is very respectful and clean. Love the design and kind people. Love this place!!read more

This place saved my life! I was there for 25 days. They actually care, it's not just about getting…read moresober they teach you how to cope and why things happen. I learned so much about myself that I didn't even know. The staff, counselors, therapists, drs, and nurses were just amazing. If you're willing to put in the work and want to change your life this is definitely the place to go. They truly understand.

the staff and therapist and mentors are amazin. they made me feel home. it has a wonderful warm…read morehome feelin.

CNAs great RNs high turn over…read moreTherapy dept. pretty good. Management Horrible. Suprised they keep any employees. I went over the 500 wtd limit and had to cut out a lot. Contact me for additional information or questions.

Place is a nightmare, a storage unit for future cripples. "Rehab" consisted of one hour a day, 5…read moredays week. The rest of the time is spent being bullied and ignored by staff. Four hours to be cleaned after bedbound toilet. Call lights might as well be unplugged since they accomplish nothing. I don't care if they're understaffed or what there's no excuse when you are responsible for people's lives.

The Sacramento Rehabilitation Hospital deserves every bit of this 5-star review…read more My dad was a stroke patient, and our experience here was truly a blessing. I have never encountered such kindness, care, and attention as we did at SRH. From the moment he was admitted, the entire team made us feel supported and seen. Donna, the case manager, was a gift from heaven--she guided us through every step with so much compassion and clarity. Dr. Yabes and the other doctors were incredible--professional, attentive, and genuinely caring. Maria and all the nurses were beyond amazing--so gentle, patient, and dedicated. They treated my dad like family, and that meant everything during such a difficult time. Rick, the pharmacist, was also wonderful--thorough, caring, and great at explaining everything we needed to know. The Physical Therapists, Occupational Therapists, and Speech Therapists were the absolute best--encouraging, skillful, and deeply invested in helping my dad regain strength and independence. My dad stayed for about two weeks, and from beginning to end, our experience was outstanding. If you are considering this facility for your loved one, know that they will be in the best hands. Let that give you peace. Thank you, SRH--you were truly a blessing to our family.

Sacramento rehab sent my dad to an ER to sit for 24 hours as an out so they didn't have to care for…read morehim anymore. Because of infections that happened during my dad's stay they sent him away so they wouldn't have to be responsible for him. This facility doesn't want to care for or help patients that may require extra support and more tailored therapies. The nursing staff acts in a way that is unbecoming of the nursing profession. They have laughed at, made fun of, and rolled their eyes when asked for help with my dad. I came in multiple times to find my dad sitting in his own filth in tears that nobody would help him. Sitting in wheelchairs that were too short so his legs were jammed into his chest, left there unable to move in excruciating pain. Having nurses laugh at patients, drag their feet to offer hands on care, and leaving patients filthy and unable to move directly violates ethics standards set out by the Nursing Practice Act. Professional conduct should uphold patients dignity and show compassion not demean people who have gone through life changing health issues. The therapist for the most part are kind and caring. Though there are a few who have no business working with people in this type of environment (I'm looking at you Jeff). The rehabilitation aspect is the only thing I trust this facility with which is why my dad had a family member there nearly 24:7. My sister stayed over night three nights a week. The one star is for them and nobody else! Case managers are not communicative and unavailable the majority of the time. Perhaps other people have better reviews and experiences because they are not seeing the type of care their loved ones are getting. all I can tell you is be present and do not trust that these people are properly caring for those you love. If your loved one had a stroke and can't speak clearly, walk, or take care of themselves do not leave them alone here. A shiny new facility is a great distraction for the patient neglect that is happening when you aren't looking.

I had such high hopes for this place, However I'm Very dissatisfied with this program. They've done…read moremore harm than help for my family member. I 100% would NEVER recommend this facility to anyone looking for real deal recovery assistance.

This place is amazing and has helped so many addicts and alcoholics get their lives back. The whole…read morestaff cares about helping both the family and the clients.

Bella is a great place that truly helps their patients turn their life around. Great facility.read more

From the owner: We are the first residential facility located in Folsom and El Dorado Hills area. Here at Bella…read moreNirvana Center our priority is client safety, confidentiality and providing residents with evidence based approved treatments for detoxification from substance use. This is rendered in both an individual and small group setting. We work with people who have co-occurring conditions including both substance use and mental health. Regardless of primary condition requiring treatment, a mental health often leads to substance abuse and vice versa leaving a profound effect on every aspect of the individual's life, extending to their family, friends, coworkers and the community at large.

If you need help this is the place to go. Staff is amazing, case managers are awesome and always…read moreavailable if needed. Truly felt cared about in this facility. Highly recommend! Thank you pathways for saving my life.

It's not a good sign when you call and no one answers and there's no voicemail! I was trying to get…read moresome basic information. Not sure if I'll try again??

Don't send your loved ones here. As a healthcare professional, this place is embarrassing and the…read moreguilt I felt sending my Mom here was tremendous. I would give negative stars if possible. I'll start by saying my Mom is definitely a complicated patient, but if they don't have the means to properly take care of someone then say so. The Medicare 5/5 is a joke. My Mom was here twice and sent back to the hospital in terrible condition from neglect. Second time she went straight to the ICU and almost died. Place smells nice, once you get past the front door however- disgusting. My Mom got a UTI and then colonized because of staff unhygienic practices. Always dependent loops in my Mom's catheter every single time I came to visit. No wonder she kept getting UTIs. The food is terrible- I don't see how anyone can recover being forced to eat the slop they feed you. They never communicate like they say they will. They say they draw labs, but how are your lab values so different from the hospital? When questioned the DON makes it like it my Moms fault, not theirs. When I originally came to get her stuff there wasn't a nurse around to get me her personal medication. I made a special trip to come back and get them only to be told that they "discarded" them. PT staff rough with my Mom. Told her, "You want to go home and see your family? Get up" - DO BETTER

I am very disappointed in the care and the response to ever answer the phone so that I would have…read moreinformation on my family member. I was treated rudely, and I tried to be as kind as possible as I made the call but to no avail. I would never recommend this Care Center. Connie G. *

I would like to acknowledge Mark McCoy who has been my therapist at the Gold River location. He is…read moretruly a professional and compassionate care giver. I would recommend him without hesitation to anyone needing a caring physical therapist.

TERRIBLE, POOR, & UNPROFESSIONAL practice. I was referred here by my orthopedic based off my…read moreinsurance network. I made an appointment about a month prior to the appointment date. Over the phone I gave them every bit of information on my insurance card. Appointment day I handed them my insurance card that they verified for a second time and allowed me to participate in my first and last PT session. I had ACL/ meniscus surgery about 10 days prior. In the session they took me in 15 minutes late, so now my hour session was 45 minutes. They rubbed my leg for about 5 minutes and then proceeded to tell me to lift my surgically repaired knee forward, backwards, and sideways 10x three sets of each. When I finished my first therapy session they made appointments for 3x per week for the next two months. When I returned for my second PT session they denied my entrance and cancelled all the future appointments they had made because "my insurance is NOT networked" with them. Shouldn't this have been confirmed the day I called and made my appointment a month prior to my appointment? Or maybe the day I showed up...a month later? They claim to have called twice prior to my appointment to confirm "missing insurance information". But I have absolutely no recollection. And believe me I had all the time in the world to call them back and give them any "missing information" they needed due to my physical condition. Since then, I have been receiving mail with a full charge of $374 dollars for one useless session they failed to tell me that I was not covered by my insurance. Even though they had over a month to verify it prior to my appointment and the day of when I gave them the physical copy. I messaged the billing department and they told me that despite everything, out of "goodwill" they can reduce my bill to $209 "full & final". Having to use crutches fresh off a knee surgery and drive myself 25 minutes for a useless laughable PT session and then later do it again to be denied, canceled, and billed the way they have been is disgusting. I just received another letter in the mail yesterday for the full $374 amount. So much for the "goodwill" My one and only, first and last therapy session was an absolute joke. I promise you that researching athletes that went through the same injury you may have suffered will get you better, stronger, & faster results than this place will.

I have been living at the Cayuga house for a month and this is my first sober living experience…read morebeyond rehab. The house is beautiful, clean, has new appliances , comfortable common areas, and a tranquil backyard. Management are very supportive for our sobriety, well being, and safety. This was 100% the best decision I have made on my journey of sobriety. Housemates are supportive and awesome which is a bonus!

From the owner: Right along Ocean Avenue, just south of Mission Terrace, a bit west of Excelsior, and a short walk…read morefrom the 280 freeway and City College, is our flagship sober living house, the Cayuga Ave recovery home. While our entire network of sober living residences is considered upscale and a bit more elegant than most of what the San Francisco Bay Area has to offer, our Cayuga Ave location is currently our finest in terms of style, accommodations, amenities and location. Unlike some of our other recovery homes, Cayuga Ave is a coed residence for men and women ages 18 and older. We welcome male & female clients who are transitioning out of a treatment program, as well as those who are just now beginning their journey into sobriety from drug or alcohol addictions.