They came exactly when they said they would, they were professional and friendly. I was a little…read moredisappointed when after they left I realized that they didn't show me any evidence of the dirt they removed or pictures of clean ducts but I felt the air seemed cleaner so I think they did a good job.

We had a wonderful experience with JG Duct to have all our house vents/ducts cleaned out. We…read moreinitially put a request on Yelp to get quotes. JG was prompt on getting back to us right away with an estimate. We then spoke to Amanda who helped us figure what we needed and book us a time and day. The owner Jimmy arrived with Oscar to take care of us that day. They gave us a text about a 1/2 hr before that they were in route. Jimmy was very friendly and explained everything as he was working, showing us videos of the inside of the vents as he started cleaning them. They worked promptly to look around the house to start working. They first covered all the vents and brought in their equipment. Each Individual vent was cleaned. Th package included the dryer vent and furnace but we paid extra to get the bathroom fan cleaned inside and thru the outside. They cleaned up and were done in about 1.5 hrs for our 2600'sq ft house. I would definitely recommend them for any duct work you have. They were very prompt, professional and have great customer service!

Jim from Mayer Air Duct and Fireplace Cleaning is the BEST !! He is EXTREMELY knowledgable,…read moreprofessional and a very nice person ! He takes the time to explain everything. I've used other complaines and they don't even come close to his expertise. I HIGHLY recommend. Be patient, plan ahead, as he is extremely popular/busy.

Every year we get our ducts, fireplace and dryer cleaned out by Mayer Airduct cleaning. Jim is so…read moreamazing at his job and the quality of work is exceptional! Highly recommend! We've been using his services for over 10 years!

I can't believe the difference in the air quality in my house! They were wonderful and I would use…read morethem again for sure!

Didn't realize they did not clean dryer, said they only clean the vent and it took about 5 minutes…read more Not much lint came out so thinking I just wasted $170+.

We were experiencing very poor air quality in the home, which felt stuffy and heavy. We had to…read moreconstantly replace air filters and frequently encountered dust on items. We looked around and read many reviews. We decided to contact Twin Cities Furnace Cleaning. They did not answer the phone right away but I received a call very quickly. I explained the situation and how we have some allergies, and they took the time to listen and go over all the details. They then recommended Steve who is the go-to guy when it comes to allergies as well as other things related. We set up an appointment with Steve, and Steve arrived early. He set up his equipment and was very mindful about making a mess as well as getting things dirty and wet. He took his time to explain as well as show me what was going on and answer all my questions. Because of allergies Steve took his time and made sure each vent was cleaned as best as possible. The things I saw in the ductwork were scary, which had built up over the years of this property. After he was done, we swapped the air filter and within 20 minutes of running, I could smell the difference in the air. The air felt lighter and did not have a heavy feel. Also, my air purifiers were not reading off the charts anymore. Steve did a fantastic job and I would highly recommend him as well as Twin Cities Furnace Cleaning. I ended up getting their Ultimate cleaning or whatever the highest one was, and compared to other places, it was cheap. The price you pay for what you get is a bargain. It ended up being $541.00 with tax and worth every penny.

Independent contractors are used by this company who carry their own insurance. I had an…read moreunfortunate situation where a furnace drain hose was bumped out of place by one of this company's independent contractors causing a leak in my ceiling weeks before my house was to close to a new owner. My claim was declined. The insurance company required unrealistic things like a photo of the space prior to incident showing the hose in place. Who takes pictures of their furnace? This resulted in a costly last-minute repair to my ceiling.

My wife hired these guys to come and clean our ducts. So today they come out and are two nice guys,…read morevery nice and professional. As far as I can tell they did a good job (not really able to tell if they didn't though). The reason I am giving them two stars is because they did what I hate. First, they tried to up sell me $450 worth of "disinfectant for the ducts that I really needed". I quickly said no thank you. At which point they immediately dropped the price in half. So essentially here is how I see this. We called you and asked you how much to come clean our ducts. You said $220. Then you get here and you inform me that to "really get them clean" it's gonna be an extra $450. This is deception and it's wrong. But then when I say no, you immediately drop the price by $225. So what that tells me is that your business is not based on offering a good product at a fair price. You are just trying to take as much of my money as you possibly can. Again, the guys that came to the house were nice and professional. It's clear that they were just pushing the products their management makes them push in the fashion they are instructed to do it. This however leads me to believe there is an entire culture of ripping off their customers. Consider yourself warned if you hire them to come clean your ducts. FYI: No I did not get even the 1/2 price "disinfectant". Update: 12/29/13: After being contacted by AAA WIcks owner and being accused of this being a fake review I provided proof that this was in fact his company. I'll upload the photo of the sticker they left on our ducts so you all know it was truly AAA Wicks that provided our service.

During my initial phone call to schedule service, I talked at length about the service I wanted,…read moreand I made it very clear that I wanted a "Roto-Brush" air duct cleaning cleaning. I had just purchased the home and wanted to get a great baseline for all of the maintenance and cleaning of it. The previous owner had a dog with a thick coat.. I wanted all of the nooks and crannies of the vents physically touched and cleaned. I was quoted prices for both "Air-Whip" and "Roto-Brush" services, both were average prices for the respective service, and we scheduled an appointment for "Roto-Brush". The guys showed up early for the appointment, which was nice. While they were performing the service, I realized they were using the "air-whip" method, not the "roto-brush". Also, as we had painted most of the house, many of the returns and vent covers were already off. They did not remove the ones that were still installed, and just kind of blew into the vents with their air. Near the end of the service, they took my air filter and pointed at stuff they blew out of the ducts, and identified some of it as "mold" based on the color of the dirt. It wasn't mold.. it was soot, and I declined their expensive up-sell attempt to rectify my "mold" situation. I kept watching, waiting for the roto-brush to make it's appearance. It never did. When they proclaimed they were finished and presented me the bill for the service, the price was that of the quoted Roto-Brush service. I asked about why they used the air-whip and they were adamant (borderline defensive) that they never do roto-brush, and that the air-whip was just as good. I personally disagree that no-contact cleaning is just as good as a cleaning where surfaces are contacted with something other than fast-moving air. Looking at the statement, I saw that the billing code for the cleaning was "RB1"... I said, "hmmm.. I wonder what that RB stands for... probably roto brush?" to which he said, "yeah, probably". I ended up having to call the office. I talked to the same guy who had scheduled me a few days earlier and recapped our previous conversation. Once I had him on the same page, I informed him what happened, and he seemed at a loss. I ended up putting the service tech on the phone with him (my personal cell phone), and the service tech took it into the other room. I could still hear both of them, and an argument took place between them. After the call, the service tech amended the price to the "air-whip" price, which was quite a bit less than what they had just tried to charge me. I paid, they left. As they were leaving, the techs were audibly grumbling between themselves about how they made less money. I felt they could have at least waited till they were out of ear shot before complaining that they were not successful in separating me from more of my money they they deserved to. My opinion, based on what I saw and heard during the visit, is that they had been doing this racket for a while, doing less service than the office sold, and convincing unsuspecting customers that they got the service they paid for. In this case, I knew the difference and had the gumption to stand up for myself and make sure I paid for what I got. With air duct cleaning, and any time you pay someone to perform ANY service for you, please make sure you educate yourself as to what to expect and how to identify what they are doing. Had I not known better, I would have gotten ripped off. Even if the billing/work issue had not happened, I'd still rate the quality of their duct cleaning a 2/5, based on the quality of work performed alone. Duct cleaning companies are plentiful,.. do your research, as your friends and neighbors, and choose one that will take care of you and make a long-term customer out of you, not a company that seems to just want to shake you down and move onto the next job. I would have loved for them to have taken better care for me, as next year, I will be starting my hunt for another company all over again.

on time, nice young man, great job, modestly priced. Thank You!…read more and now for my 85 characters.....

Fast thorough and explained about stains .would definitely recommend! Called and was on time.read more

Technicians conducted a seasonal A/C tune-up, replacing gaskets and air filter. They cleared the…read moredrain line, cleaned the condenser, took care of the humidifier for the season, and tested the electrical components. Avery and Suzanne explained the work, and were friendly.

i have used these people for 20+ years. i have NEVER had a negative experience. i trust them in my…read morehome and what they do. DO you only hire pleasant people?? BL

I requested a quote on Friday and they were out to work on the ducts on Monday. The price was very…read morereasonable as well.

From the owner: Our goal as a small business is to treat every customer like family. From the second we respond to…read morea lead to the second we leave your home you are our #1 priority.

Very good communication about all issues, solutions and pricing. Cleanup was done well and all…read moreareas were well protected.

everything was great! response time, communication, service. Justin was such a nice guy and…read moreprofessional. found out he does do other services (elec fire places, hvac/etc) along with the job he did for me (dryer vent cleaning). Would definitely recommend and would definitely contact him again as needed.