They broke a bridge and dropped the mobile home in a ditch. One living room window was shattered…read more Kenny stated they would replace the window then he began sending me "good morning beautiful" and "sweet dreams beautiful" texts while claiming the window was on back order. This went on for about a month and when I didn't reciprocate his "affections" they quit responding to my inquiries about fixing the window they shattered. They poured the piers in the wrong spot so I had to pay $900 to have the piers fixed. Half of the block supports are leaning, one set wasn't even supporting the mobile home and fell over. I contacted an attorney.

I apologize for this being long but this needs to get out there. The world is a very sad place now…read morea days and it makes me sad that people are so judgmental. I recently was told that one of their mobile homes was becoming available for rent. I have a family who attends my childcare facility, and they are in need of a home due to their previous home being sold., they lived there for 2 years and paid $800 a month in rent as well as other utilities and mom was never late. The mom was at work, so I went up to their office and got an application for the mom to start the process. Nina was not pleasant at all. She immediately started critizing the mom because she had multiple children, and the mother and father were not together. I explained the mother was very down earth and the home would be fitting for her and her children. We know another family that rents from them that has children, but they are a few years older. The mom did the application and provided the information accordingly. It asked for three loan references, but mom did not take out loans and Nina said prior renters are okay also. Mom listed the prior renters and their information as well as her work information, and even took it a step further and got information for her previous work showing she worked and was prepared to provide paystubs and pay first and last month's rent today. Upon showing up today with all the requested information, Nina looks at the mom and says, "I just don't feel comfortable- I mean you don't give me anything to go off of here." Naturally, I am very much taken back by this as a businessperson because she did all the necessary things and Nina did not even take the time to call any of the renters, whom she paid the same amount of rent to prior that she would be paying at this place and was never late, nor did she want to hear anything in regard to us questioning why she was not giving her the time of day. She stated she talked to Kenny, her son, and he said he didn't feel comfortable with her living there and having multiple children with their cattle's and horses very close to the home. Mind you, two other families live near this area with children as well. Kenny was not present to even discuss this with us. She proceeded to ask the mom how much money she makes at her job and THEN she looks at her and says "Honey, you can't afford this." I said,' Excuse me, but you have renters' information listed here and they could vogue she paid the same amount at her previous place for over 2 years and never was late and had no issues. Then others prior to that. Why are you choosing not to call them?" Nina then states it's her choice and she is not renting to her. I asked for an explanation. She then says, " Kids are like dogs, they do nothing but destroy things, break things and color on the walls and this place is too nice for that." I said "Are you serious? That is not fair that you are referring to her children that way and you have not even met them nor given her the time of day to even possibly make this an option. I came in here yesterday and we talked for 30 minutes, and you never said any of this other than oh she has multiple children, and she is pregnant. Hopefully the dad pays child support because I am sure she needs it. You never once said that basically it was a waste of time." I then sent the mother outside as she was in tears. I then continued to ask her how this was okay when she wasn't even given the allotted chance. She said she didn't have to explain it to me and that if she says no, it means no and she's not renting to her. I was flabbergasted to say the least. I could not believe she was treating this mother this way and DENYING her the chance to even rent the place- without checking into any information due to her having multiple children and Nina stating she couldn't afford it, meanwhile never asked for stubs or anything. Again, Mom even had the first and last month's rent with her to begin the process. I do NOT recommend this place to anyone as they are not considerate and non-judgmental. My heart is overly sad...

this place is horrible!!!! i purchased a home from them and highly suggest nobody else does so you…read moredon't go through what i did and still am going through.i bought mine outright and once i paid ferrell homes they washed there hands of me and i had to deal solely with the homes manufacturer in alabama as far as repairs.they are horrible too.most repairs were fine but my sideing is still attrocious and they refuse to do it right.the sheathing behind the sideing is like cardboard and wont hold the screws but they wont stand behind their work since they already got their money.dave from ferrell homes is the epitamy of a salesman.he looks the part and pretends he's religious for his own gain.hegave me the # of a guy who delivers these thing because i'm supposedly out of their area and assured me the guy would get it here.well the guy backed out and i had to find someone else to deliver it and set it up.after the sale ferrell homes with do nothing! i repeat nothing!!! so be fully awgare of that.they also said my air conditioner was not included and charged me $1500 extra for a heat pump air conditioner.i'm tellung you people buy elsewhere and make sure the home you buy is not made by southern homes clayton in russelville alabama.they are horrible too.i had corners/doorways that had no 2x4's.yes you read that correctly.the furnace they installed does not warm this place unless it's on 80° and i have 5 spaceheaters.the a/c works fine.i imagine all the sideing will have to be removed to replace the cheap inadequate sheathing material they used underneath that won't hold the screws.it's horrible! buy elsewhere and do not trust dave or anyone at ferrell homes or southern homes/clayton in russelville alabama.p.s. i could go on and on but i just remembered this,my doors still don't work right because the entire place is off it's crooked too. mr.ferrell u pos i await your response since u never have had the decency to meet me face to face.I have tons of photo's that it wouldn't let me post.

My son and his family have tried for months since getting their mobile home from Ferrell to get the…read moreproblems with their furnace and ac fixed. They would say they would call back and never did. We have proof of text of pictures that was sent to them showing some of the issues. Today I called and was told that they do not have a log of any of the numerous calles that were made. We went on our phones and found some proof. It won't do us any good but we did. I have screen shot pictures that show were they texted them to a lady that was supposed to be helping them from Ferrell in July and never did. Then it got to the point that this fall the wires at the breaker box melted and could have burnt the home down. Finally spoke with the owner and he said he had no log of them trying to get help.

Our salesman was great. We went back 3 times and went to several other places but we ended back at…read moreMt Vernon dream homes. Ben was patient and knowledgeable. We haven't got our home yet but I will check back in and let you know how well the process went after we are in it.

We decided to go with Mt Vernon dream homes for our first ever home purchase and our salesman was…read moreKole Strothmann. He was incredible! He made the process extremely easy for us. Some issues occurred and he was right there to take care of it and communicate with us every step of the way. I wish I could give them more than five stars! Highly Recommended! If you are in the Market for a new module home go to Mt Vernon Dream homes and ask for Kole!