This review applies to the rental side of this business only…read more.. I've had, all in all, a very good experience renting from them. My place (a 3br duplex) came to me in fair condition, and needed repairs are completed in a timely manner. Especially once you've built up a little trust with the landlord, I've not had any issues turning in rent a few days late (due to being out of town, temporary idiocy in terms of dates, etc.). My favorite part is that after signing a 1 year lease, it I'm now month-to-month, and need to give only 1 full month of notice before leaving. A few minor annoying issues keep this from being 5 stars (e.g., yardwork being done at weird times and without notice, maintenance people keying into my place early and without warning). All in all, this is the happiest rental experience I've had.

I've had many dealings with Five Star. Pat is always very helpful and tries to solve any issues I…read morehave.

signs everywhere, and so is the trash…read more. he cleans out these houses, and leaves the junk everywhere. tried to call but the mailbox is full. come clean up your mess.

I have lived in my unit about 3 years and I love it! The staff have been great. Keith usually…read moredoes repairs in my unit and it's always done professionally. ​They're good people and it has been nice renting with them. Kim M

I am so happy I chose this rental company. Anytime there is a problem at my home,they are always…read moreready to help me. They are very reliable,and they care about their renters. I thank them for always being ready to help. If you want to rent from good people who care,Wright Properties is where you where to go.

I have rented an office space from them for over 20 years.Over the years some problems have arisen…read morebut they were always taken care of.I understand they have numerous properties to take care of and address these issues accordingly. After all this time I am still a tenant.

If I could give zero stars I would. Main problem, the management. Not at all responsive, not at all…read morehelpful, and veryyy disrespectful. I emailed, went to the office, and called but nothing worked to get my questions answered. Mark and Roxanne made my short time there absolutely miserable. I paid my rent at least a month in advance, created no damage to the apartment, yet they still took almost all of my security deposit. They lied about the damages and took advantage of the fact that I'm a college student that can't afford a lawyer. It would be a great complex to live in if the higher ups replaced the management. I sincerely hope they do not take advantage of any more college students. For more details: maintenance is slow to response as well and creepy. They would never let us know when they were coming by so it was always a surprise and yet they would not fix the problem when they got there. My blinds kept falling off (cheap plastic ones), they kept saying they would come to fix it and they never did. Dishwasher was old and had to run it twice for anything to be somewhat clean. Spiders and other bugs were all over the place and nothing was done. DO NOT RECOMMEND.

Great place to rent. Love the staff! They do a great job and are very friendly and personable.read more

We are SIU Alumni 1991 and we rented from Rolf & Pam back then we never left. We were on 5 year…read moreplan and they were wonderful to us young City Folks from Chicago.Fast Forward..... 20 years Later, our son is a Saluki and now he is renting form Rolf & Pam! Again they were ready to assist us right away and we moved in without a hitch! We got to see them in town at dinner they were eating with previous tenants of theirs too! It was ironic and Pam was so nice to stop by our table to say "We'll take care of him" I will not forget that! I was all choked up but know that the Schilling property was the way to go in Carbondale.

Since Princeton management has taken over the place has really become welcoming and overall a great…read moreplace to live.

DO NOT RENT FROM THE POINTE AT SIU…read more I strongly advise against renting an apartment from The Pointe at SIU. My experience with their management has been extremely disappointing and frustrating. In January 2025, my apartment building had a roof leak that management failed to inform me about. This leak led to mold growth in my closet, resulting in over $5,000 worth of property damage (see pictures and videos for reference). Despite my explicit instructions for management not to enter my room without my presence to avoid cross-contaminating my belongings, they entered without my consent and contaminated my items. Amanda Sopher (Property Manager) and Angie Jackson (Chief Operating Officer) initially agreed to compensate me for my damaged items. They instructed me to discard the mold-damaged property, promising reimbursement. However, they are now refusing to take responsibility and are offering far less than the value of my damaged belongings -- despite the City of Carbondale issuing a violation against them for the roof leak. Fortunately, I had my sister on the phone (with their consent) during my conversations with management because I suspected they might lie -- and they did. Management even tried blaming me for poor ventilation, despite the fact that I keep a fan running, my room is well-ventilated, and I use a dehumidifier specifically for winter. None of my roommates experienced mold issues, which further proves their excuse was baseless. The mold exposure caused me severe health issues, resulting in a hospital visit and an outstanding $10,901 medical bill. When I mentioned this to Angie Jackson, her response was dismissive and unprofessional -- "Aren't you a student? Don't you have insurance?" For the record, I'm not a student, and I don't have insurance. This isn't the only issue I've faced with their management. In July 2024, I informed them in writing that I'm highly allergic to cats. Despite this, they placed a roommate with a cat in my unit while I was away. Upon returning, I experienced a severe allergic reaction that landed me in the hospital (see proof attached). When I questioned Angie about why they would place a cat in my unit despite my known allergy, her shocking response was, "It's probably good because it would toughen up your immune system." This management is negligent, dishonest, and completely unprofessional. For your safety, health, and peace of mind, I strongly recommend taking your business elsewhere. Save yourself the stress and avoid renting from The Pointe at SIU. I can go on and on for days about this management team. They are all a bunch of LIARS. make sure to document every conversation with a follow up email and always take pictures of everything even when you move out because they will lie and it will be your word against theirs.

Horrible place to live, I had the worst experience here. The cheap price is for a reason beware!!!…read moreThe property manager Toni Porter does not care about if you have complaints. It is not an habitable place for quiet students, there is so much foot traffic. The one star is generous, its not even worth it.