Would absolutely recommend Olive Cleaners for wedding dress preservation and suit cleaning! She was…read morewonderful to work with and even sent a video of my dress cleaned before starting the preservation. I had spray tan, tajin and dirt stains on my dress and she got every bit of it out! Very affordable and reasonable turnaround time.

I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

Last week I unexpectedly met the delivery driver as I was leaving and he was arriving…read more What a super Polite and Professional person. Up to this point I have only interacted via technology with Pleats. They make everything so easy. Place the bag outside twice a week get perfectly cleaned and pressed clothes back. It was nice to see the people are first rate too.

Terrible terrible customer service. My husband dropped off his suit to be dry cleaned for a…read morewedding. He specifically chose Pleats because their website says they are open on Saturdays from 10am - 2pm, and he knew he would need to pick up the suit the same day as the wedding (on a Saturday) because we had been out of town. Their website AND Google listing said they were open on Saturdays. Lo and behold, he gets there Saturday morning at 10am sharp, and they are closed. Multiple other people arrived to drop off clothes because they were also under the impression that they were open. My husband ended up having to go to three suit stores to try to find a similar suit (he was a groomsman) and spent $350 on a new suit. The suit did not match perfectly and he looks out of place in the wedding photos. He also missed the groomsmen lunch. It was an extremely stressful morning to say the least. I also looked at the reviews, and the owner was aware that the site is incorrect and didn't bother to change it! It has been a month since this occurred, and the hours are still not updated. We contacted the store, and they said that the hours are correct on desktop, but not on mobile devices. I would say that the majority of people looking into the hours for a store are probably doing so on their phone. We requested a reimbursement for the suit and they declined. Horrible, horrible service, especially considering they knew their hours were misrepresented before this even happened to us and they had an opportunity to correct them. Will never, ever go here again.

I use CD One weekly and find them to be the best, affordable dry cleaners in St. Louis. Their staff…read moreis very friendly and efficient each time I come in. I've recommended them to several of my colleagues who have also had the same positive experiences as me. Parking is easy, there's a Starbucks just down the street, and Target is nearby, too, if you want this to be the first stop when running errands. During the weekday, I bring in slacks and dress shirts before 9am and receive a text around 4pm stating my order is ready to pick-up. I always do no crease on the pants and heavy starch on the shirts and my order always comes out perfect, crisp and clean. CD One has saved me so much time every day because I no longer have to iron my work clothes each day (or iron for the week on weekends). The prices are affordable, as well. Like I said, I usually bring in items for the work week and it generally costs me about $25-30; well worth the time saved having to wash, fold/iron each morning.

I've been going here for a few years and they are always friendly and on time!! They maintain your…read moreinformation and some remember you depending on how often you go!! Flat rate for specific items no matter the weight! It is very clean and fresh going in! They have pick up and delivery services but I've never tried those! Give them a try, I'm sure you'll be satisfied!

They have enough help to come out to get clothes and also for pickup, but I took a dress in to get…read morecleaned on 6/5 at 5:00, was told it would be done the next day but I couldn't pick up until 6/16. This is a dress I'm to wear at my grandsons wedding on 6/20. Tonight 6/17 I decided to try on the dress with the shoes I have picked out to wear, and I see there is a spot, lighter color than the dress right about where my navel is and kind of a darker ring around that where I guess they used something to try to get the first spot out that they had caused. Also the material looks kinda stretched in that area, I guess from scrubbing it. I need this dress Saturday. Was only worn one other time and is very expensive. They are closed as I'm writing this but will talk to them tomorrow. I'm just sick about this.

Beautiful store w drivethru!! Smells so gd and a ton of coupons available! Dropped off a king size…read moreugg comforter

I'm new to this area and so glad I found this Cleaners!!! Excellent place! They do great work!!…read more I had taken in a jacket to the Chesterfield location to have the zipper repaired. All it needed fixed was the tab to zip up the jacket. It works like it is brand new and cost me very little. Very happy!!! Ben was the gentleman who helped me and he was very nice. I met 2 wonderful folks from this location....Nikki and Nina. They were great...so nice and helpful! I was going to have some alterations done on some other clothing. However after discussing what it could cost, Nikki was honest enough to say it may not be worth it as I could buy something for almost the same cost. I so appreciated her honesty!!! I will bring all my clothes to this location...but highly recommend any of the West Oak Cleaner locations.

the alterations were fine but they charged $45 to shorten an unlined cotton dress. Will not be backread more

Clean, respectful, courteous, My dress came out beautifully…read more At first I thought the price a little high, but I remembered I haven't actually had any clothing dry cleaned in decades, and most laundries no longer offer dry cleaning. It was worth the drive, also.

Very fast and friendly service ! I had alterations and I left happy and it's so close to home.read more

Best service , Martin is awesome. Martin helped us out on short notice, in town for soccer…read moretournament and he washed all our girls uniforms in under an hour

Used the cleaner to do show laundry for a band . 18 pieces,…read moredropped off, one had a ink stain, The removed all stains, and got my clothing done within 20 hours. Everything came back perrfect. Great value, quick service, and nothing is missing !!! Thank you!

I live in South City, and I drive out of my way past multiple laundry mats just to be here. This…read morelocation is clean always, the ladies that run it are so nice and helpful. It's always peaceful, everyone who comes in respects the space and property of others. Very Cost Effective! Saves me money and does not take all day. This place is so nice, I wish they would update theirs sitting area just with new chairs. There's nothing wrong with the chairs, I'd just like to have something nicer for such a peaceful and gem of a place. The hours are great, I feel safe as woman in mid 20s. All around great place.

Good spot to do laundry. I went at around 6 on a weekday and it was pretty empty. Took 30 min to…read morewash my clothes and 25 to dry it. They attendant will break large bills and there's a quarter changer on site.

I read the reviews on yelp and really needed some last-minute dry cleaning services so I decided to…read morego with the one that has the highest rating even though there aren't too many reviews for this business currently. I got to the place around 7:30 am and the lights were off, basically the place did not look open and I had checked their business hours before driving over. I decided to wait for a few minutes and see if they were just running late and I was right. A couple of minutes past 7:30, an Asian lady came running out of her mini van toward the building, unlocking the door in a hurry. I gave her a minute or two before walking in. She was still catching her breath when she greeted me at the counter and was very apologetic and pleasant to begin with. I then asked her how long it would take to dry clean and that I needed them cleaned in a hurry. She told me to come back the next day after 3 and my dry cleaning will be ready. She was very organized about everything, asked for my last name and gave me my ticket. The very next day, the dry cleaning were ready and clean. I would say I have had my wool coats dry cleaned in a few different places before but they have never come back as clean as this time. The price is very much comparable to other places I've gone to ($12 for each wool coat, same price I've paid in a different place last year but cleaner!) Anyway, I was just really impressed with the service. The facility is clean and organized and I will definitely be back!

One bad experience after many satisfactory ones. Took in cashmere and fine merino wool sweaters for…read moredry cleaning. Both came back covered in pills. Spoke with staff but had difficulty understanding. They were unwilling to correct the problem without charging me. No resolution and will no longer patronize this dry cleaners. Have since researched prevention and treatment of pilling and will address on my own.