Everything and everyone was great. My pets were happy and the grooming and boarding were…read moreprofessional and friendly.

As someone in the dog industry, I know what proper grooming looks like -- and my dog didn't get it…read morehere. His haircut was sloppy (uneven coat, nails and paw pads untouched), and he was left from 9-4 without water or a potty break. He came home desperately thirsty, peed excessively, still had eye crust, and didn't smell freshly bathed. I was promised a call when he was done but never got one. Instead, I had to call four times in a row before anyone answered about his untrimmed nails. While the staff member was kind and refunded me, that doesn't erase the neglect. The salon also reeked, had bird poop on the floor, and piles of dog hair behind the counter. Most positive reviews are years old -- I'll be posting photos to show the reality. I would never trust this place with my dog again.

We have tried this new location twice, once for my daughter's cat and once for our boxer. Both…read moreexperience have been great. Very friendly people, both animals were very happy when we picked them up. It was easy to communicate with the team and I found the prices very equitable, For the cat, we were in a time crunch and they worked with us, it was so nice. I appreciate the transparency on time expectations and notifications to allow you manage travel time.

I'm not sure who it was that I spoke to when I went in, but he was very kind and explained the…read morewhole package and pricing to me up front as well as addressed any concerns I had. I got the De-shed furminator package and I thought the price was very reasonable for all that the package included. I am very very happy with how well the de-shedding worked for my dog, I have noticed a huge difference in her shedding. Before I couldn't even pet her without getting a handful of hair and I was having to wash my sheets twice a week because the amount of hair coming off of her was unbelievable. She slept on the sheets last night and there is of course still hair left behind because let's face it dogs just shed, but it is very little compared to before. Overall very pleased with the services provided!

Savannah (Georgetown location) did a beautiful job grooming Cooper, my Aussiedoodle puppy. This…read morewas Cooper's first groom. Cooper was already standing and laying still with at home frequent bathing and daily brushing, however is a wiggle worm with touch around his eyes & face. He was perfectly calm and happy upon pickup and Savannah made a recommendation on what I could do from home to get him used to the sound of shears for his following appointments. IMO a little more training in the store front on volunteering VERBAL communication with customers could help the experience be better. Out of the 4 times in this shop, I was ignored 3 times. On the appointment day for grooming a nice young lady did go out of her way to open the door for Cooper and I (it was raining).

They did a wonderful job with my sweet but difficult husky, Xena. The groomers and customer…read moreservice. Truly appreciated them being positive. Xena is so clean and smells so good! Thank y'all for a great experience.

Thank you Jennie for doing an awesome job with my Dog Rockit. See before and after photos.read more

I found Jennie's Grooming here on Yelp! Jennie was…read morefriendly, outgoing, and her prices can't be beat. She Groomed my Japanese Akita my Hana looks so beautiful for almost 11 years old. Jennie took her time gave her TLC and I will definitely be back I found my forever dog groomer! Jennie has 17+ years experience you will be amazed with her work on your fur-baby! When I look for a business I always go to Yelp because if you're like me I want the next person to experience great customer service, reasonable prices and one who takes pride in their work and this is very important! I highly recommend your pet needs with Jennie she is a lovely person and will give your Fur-Babies lots of TLC! Thank you Jennie we will see you again soon! Merry Christmas

My Shih tzu mix has come here for a few years now. He always looks great and is happy to go in the…read moredoor. They are friendly and easy to get in with. Great people!

I have two dogs I bring here. 1 does the grooming because he needs fur cut and the other I…read moreexclusively use the self wash since he is a handful and only needs blow out and wash. The team is always super helpful and my dog always looks great. Price is solid. They are also great with scheduling and flexible with my schedule. Pup always seems happy and well taken care of! Self wash is great price and they have great tools for my shedding husky. Appreciate the towels ! Sometimes self can be a bit busy and hours close a bit early so just pay attention. Great place and highly recommend and we will continue coming here for the foreseeable future!

Such a great service, we have an anxious girl who dreads grooming services. We have scheduled her…read moregrooming service twice now. Cortnie was wonderful, she was patient and really made our anxious girl comfortable. When I picked my sweet girl up, She was happy to see me and show off her fresh wash and trim :) Thank you Cortnie - looking forward to bringing her back next month!

I love Aussie Mobile. Tracy is a great experienced groomer and always gives my little Maltese (…read moreLala) a good grooming. Have used repeatedly for several years after trying others and this is the best. She is right outside and is usually done in less than an hour. No more waiting all day for a phone call and having to pick up in rush hour traffic.

I had an incredible experience at LA Pawz. Moxie was professional, communicative, and very kind to…read moremy kitty. My cat got a bath w/ degreaser and sanitary trim, and she's never been silkier. Moxie sat down with me and walked me through her process, asking questions to give my cat the most benefiical experience possible. The waiting room is stunning and has every ammenity one could possibly need (food, drinks, media entertainment, private room for work, hot tub, gym, beautiful outdoors). I also got a report card at the end to keep track of services and recommendations for the future. We will definitely be back!

I was feeling overwhelmed grooming my long haired ragdoll cat myself. Youtube wasn't cutting it…read more so, a quick internet search led me to LA Austin Pawz. Booking was easy. Communication was timely. The owners are warm, attentive, and really thoughtfully organized. I'm rarely impressed and was really blown away. Grooming can be scary for cats but mine was such a happy girl. We will be returning clients!