I had three windows in our house with cracks in them. Only needed the glass replaced. Someone…read moresuggested I call Floyd glass and window. I'm glad I did. They sent someone out to give me a bid within two days of me contacting them. The bid was very reasonable. The gentleman who came out let me know it would take about a month to order the glass and get it in stock. They just came and installed the new glass today. They were on time they honored the bid they gave me, they were polite, and did excellent work. I'm no expert on home windows but if I have any need for repairs in the future, they will be my first call.

I had a somewhat urgent need for a small project. It was a single pane in an OLD wooden window. Not…read moreonly did Floyd work me in the next morning they did not overcharge me for the short notice. The technician that completed the work was extremely nice and very professional. I can HIGHLY recommend Floyd Glass & Window!

It is easy to see why Barron is the largest in St. Louis. We needed service on large older bathroom…read moremirrors and they got it done quickly and at a great price. We tried three other places who were either much more expensive or had a long wait for a service call. Their techs Curtis and Kenny were courteous and top notch. Would use them again and highly recommended.

Best customer service. Best turnaround time for custom glass. Professional installers. Outstanding…read moreon every level. Outstanding. Ted could not have been more kind when scheduling an appointment. I received a quote same day of measurements. I was kept up to date on schedule of install. I wouldn't go anywhere else.

Very responsive to questions, they smoothed the corners of a chipped glass coffee table top. Love…read morethe outcome!

I don't remember who answered the phone when I called, but he was also the man I talked to when I…read morewent in. Very friendly. Someone else was nice and helped carry the large mirror and frame inside the business. I thought price reasonable. I took it there on a Monday and it was ready the next day! Thank you! If I need anything else, I will be back.

Fast, friendly service! Affordable pricing! Easy to communicate with! No difficulties getting an…read moreappointment, and I got my estimate and made my appointment online using Yelp! Highly recommend!

They immediately determined they could fill the glass impact that was starting to "sider", fixed…read morequickly, professionally and about 25% of what Safelite quoted me. Great folks, great service, highly recommend!

Review is edited after further communication with the company: Quality Glass and Mirror has made…read morethis right and I'm changing the one star to a three star. I felt communication was very lacking but I've been told there were some outside issues going on and I believe them. They have resolved this issue to my satisfaction. I would give it a five star review but due to the errors made here I was unable to accomplish my job tasks for several days. Things do happen though and so I understand every interaction can't be perfect. In business there will be issues but the true mark that matters is based on how things are handled when there are. I would say the initial interaction went south but quality glass made up for that and so I feel I must correct the record. So my rating is an average of the initial experience and how they handled mistakes. I think what's important is how they made up for the initial problems. They get a five star for that part in my opinion. Initial review: I made the huge mistake of doing business with this company. I would love to believe that it is merely incompetence or total lack of concern for their customers but I think it's actually absolute dishonesty. Communication is not good at all. I asked for a quote for very specific glass at specific dimensions. I was asked if I wanted polished edges or unfinished edges and I answered. Days later I didn't have a quote yet so I said, "If you don't want this project, I can go elsewhere." A quote was sent. I accepted and asked them to send me an invoice. It was sent and by transfer I paid immediately. Days went by and I heard nothing. I was just expecting a confirmation of receipt of payment and an estimated pick up date. I emailed, nothing. I called and left a message saying I thought I deserved some acknowledgement of my order. I was called and given a pick up date. It came and the only person there had to close early so I was told I could get the glass from a pick up spot. I took the cracked glass from my exposure unit to the dump and went to this establishment to find my glass outside with a post-it note on it. I got home and it wasn't even close to the dimensions required to fit my exposure unit. I needed to work so I made a contraption to make it halfway work. That cost me $50. I emailed and told them the dimensions were wrong. It wasn't even like mixed up numbers. I suspect I know why they had to leave it outside. Perhaps so I wouldn't measure. To add to the insult I don't believe it's the type of glass I need and ordered. The order was supposed to be fixed today but as usual they did not call. I will have to call and stay on them. This time I'm reviewing first and asking questions next. I just want what I ordered and paid for.

From the owner: Specializing in: - Windows…read more- Store Fronts - Glass-Auto, Plate, Window, Etc - Building Specialties - Plate & Window Glass Repair & Replacement

Very professional service with high-quality work. Communication was clear and timely, and they…read morestayed on top of every detail.

Ordered glass and a month later, it still hasn't been installed. Called to cancel service but the…read morelady insisted we have to go through them or they'll turn it over to collections because they already bought it.

Friendly, quick and reasonable for a broken window seal. Called and they were out the next day…read morewith a quote right then

Here's a shoutout to Russ Murphy at Spectrum Glass for a quick fix of my dinged windshield Locally…read moreowned and operated from North O'Fallon, plus he's an all-around good guy! 636-294-1800

We had to have a couple of our atrium windows replaced because of broken seals. We also needed to…read morehave a couple of balences replace on 2 other windows and the glass replaced from a tree limb that hit a window on the desk. I recevied an estimate of the work by text and Kevin verified that he could get all of the parts before he gave me the bid. We had a family function and needed the broken window repair to make sure it was safe for the children. Kevin made a special trip to repair the window before our event. Then he came back and completed the rest of the work. He did a good job and I definitely recommend them!

The project didn't work out but the customer service was superb. Communication was fast and…read morepleasant.