There is a sign on their door that they are closed. They also don't answer the phone and website is…read moredown

I went to Lowe's to buy glass for the surfaces of 4 pieces of furniture. The guy who came over to…read morecut the glass told me to not do it at Lowe's because their glass is not good for that. He said to go to County Glass and Mirror instead. Well, he said go to the place on Manchester and I'm guessing this is it. When I got to County Glass and Mirror, they were in the middle of a power outage. I still go service. The employee grabbed a pen and paper (gasp), did math on a calculator (or a phone's calculator... it wasn't totally 1995 in the store), and then they called me about a week later to tell me it was ready for pickup. They didn't try to upsell me. They didn't give me multiple options. This is the one kind of glass for this thing and I was happy with that. I was in and out in 5 minutes at most both times I visited The prices seem good. The glass is great! I should have done this years ago, but I didn't know it would be this simple. I will go here first the next time I need glass.

After searching for the right company within our budget we chose Viviano's, and I am so glad we…read moredid! The crew was so professional, polite and respectful of our property. We are so please with the entire process and our windows look amazing! Thank you to Mark and his crew! John and Sherry Walker

1 star review I…read morewish I had read more reviews before doing business with Viviano Windows & Doors. I purchased a storm door and storm window from Viviano and unfortunately had an anwful experience from both a quality and customer service standpoint. The storm door and the storm window came for delivery on the same day. The storm window was unable to be installed as it did not fit (note, two different people came out to measure after I paid my deposit). They were able to install the storm door and the storm window was remeasured and reordered. After the storm door was installed, I had concerns about the door and its installation so I reached out to their main office phone number and spoke with the office manager. A few hours later I received an abrupt text from an unknown number. It was the owner of the company. Rather than working with me to address the issues, the owner became increasingly defensive and dismissive. In this exchange I explicitly told him that I still wanted the storm window and that my concerns were with the storm door only. His response was that he was the owner, he was making the decision, and the decision was final. He refused to install the storm window and instead offered a full refund only if he could return to my home and remove the storm door the very next day. At that point, I accepted the refund because I did not want to be left without my deposit. However, the way this was handled left my entryway looking like the home been broken to and in a condition that was extremely disappointing, as shown in the attached photo. In this case, rather than trying to find a reasonable solution, the owner repeatedly emphasized that they install "thousands" of these doors and had not had complaints, and ultimately chose to terminate the rest of the project rather than address my concerns. I was never asking for anything unreasonable. I wanted the door issues addressed, and I wanted the storm window I had ordered and been waiting for. I was very much willing to pay for it. Unfortunately, my experience with Viviano was that once I expressed dissatisfaction, the conversation became adversarial rather than focused on finding a solution. The communication was unprofessional, the situation was handled poorly, and I was left extremely appalled with the overall experience. Lastly, from my deep dive reading all reviews, I know the owner will respond rudely. I am including the messages he sent me to make it clear this is not someone you should do business with. Thank you.

We totally appreciated the crew showing up early, with all necessary materials, supplies and they…read moreeven wore mask-Great! They worked quickly & double checked their work & asked my opinion b4 they cleaned up the entire work area/perimeter of all work debris. I love each window & door installation on our rental properties & our personal homes. We were a referral now we refer our friends & family!

The owner and installer were knowledgeable and professional. The communication was good. We love…read moreour new door and would recommend this company. They did a great job.

We needed a replacement piece of glass for a cabinet that got broken. Odd size, couldn't find it at…read morethe big box stores and was thinking about using plexiglass instead. Stopped here and got a quote for less than the plexi and available in a few hours! Saved me money and got me a great looking replacement! Nice value and a local company. After picking it up, realized we measured wrong and needed the piece cut down more. They asked me to bring the door and cut it perfectly in less than an hour! Great service and actually communication! Hope I don't need replacement glass anytime soon, but will go here first next time!

Got recommended to 2 other places from State Farm and had problems with them. Called Kirkwood…read moreglass as the 3rd recommendation which was crazy bc they were the best and easiest place to ever deal with. The installer was quick and just a genuine dude that's been doing it for 30+ years. If I ever need any type of glass replaced I will go through these guys. Thank you for being easy to deal with and doing a great job!

i did not even leave a voice message, but was called back within minutes by a friendly and…read moreprofessional office staff woman named Liz, who was very helpful in answering all my questions and explaining their services. Someone came to measure the next day and I received my glass tops the following day! All the staff that we encountered ( we walked into office to make payment) were a pleasure to talk to and work with,

I didn't even get to schedule an appointment. I was on the phone with a rep named Emily and when…read moreshe told me there would be $60 fee to come out and measure the window, I wanted to get my wife's input. I asked Emily if she could hold one sec and muted my phone. Why? Because I had to shout to get my wife's attention and didn't want to yell into the.phone at Emily. This was less than a few seconds and Emily decided she was going to hang up on me instead. We can all do better, even you, Emily.

They do good work. Difficult custom shower in our bathroom remodeling project was made simple with…read moreBarron.

They knew what they were doing with replacing closet mirrors in an older home. Professional,…read moreknowledgeable, friendly, reliable and reasonably priced.

Outstanding and exceeded expectations. Every aspect, from the customer service to the installation…read morecrew, was beyond expectation. Kevin demonstrated superb customer service beginning with the initial quote meeting, to the contract signing, and continuing through the install process. The installers were prompt, thorough, clean, and very talented. They were receptive to any and all questions I had and volunteered information to explain every step along the way. They were diligent about cleanliness, from the drop cloth to the thorough sweep after each window. Kevin and his crew should be very proud of the excellent service they provide. They clearly work hard to earn the customer's trust as well as ensure the customer feels beyond satisfied with their return on investment. Great job! The actual windows they installed (Great Lakes Windows - Comfort Smart) provide a massive upgrade to the thermal efficiency of the house as well as decreasing the decibel level outside. My house is about a block away from a main thoroughfare that I would constantly hear outside my bedroom at night, but now it's as if I'm sleeping in a bank vault. Additionally, the draft and the local areas of cold air that would accumulate near my old windows is gone. All in all, I am very happy with my decision to employ Mills Window and Door to replace the 12 windows in my house! I got three quotes for the work, of which Mills was second price-wise. However, the cheapest was one of the larger-scale nationwide companies and Mills was only slightly more. I definitely feel that I got the added value not only in the window quality, but also in the outstanding customer service they provided. I will not hesitate to employ Mills in the future and would highly recommend them to anybody!

I would highly recommend using Mills Window and Door. We needed 3 windows replaced in our house…read moreand are very glad that we went with them. The free estimate was easy to schedule. The installation went smoothly, and the price was very reasonable. I really appreciated that they were responsive to all of my questions and were flexible when I needed to reschedule the installation date. They turned what could have been a very unpleasant process into something relatively easy. If I ever need a window replaced again, I will be calling Mills Window and Door.

Patrick and Bud were great. We replaced 7 old wood frame basement windows in our 98 year old house…read morewith glass block. Patrick was responsive to my email and text questions, they finished our job on schedule and arrived each day exactly when they said they would. If you need block windows, give them a call.

Best Block is phenomenal! Great customer service by Patrick, the owner, he and his crew are…read moreoutstanding! They provide top-notch service, stayed on target, finished when he said they would, excellent cleanup, moved, put back items that were moved, just overall EXCELLENT service and great price! Highly Recommend!!