Luminous Flooring in Arnold, MO deserves every bit of praise I can give. We recently had a portion…read moreof our wood floor refinished, and the results are nothing short of stunning. The newly refinished area blends seamlessly with our existing flooring -- you would never know where the old ends and the new begins. Their craftsmanship is truly exceptional. While the entire company has been wonderful to work with, I want to especially recognize Jesse and Ray, the two technicians who completed our project. These two went above and beyond from start to finish. They took the time to explain every step of the process, answered all of our questions with patience and clarity, and treated our home with genuine care. Their professionalism, friendliness, and attention to detail made the experience outstanding. Jesse and Ray are true assets to Luminous Flooring, and because of them, we will gladly recommend this company to anyone looking for quality flooring work. Five stars all the way.

If it were possible, they would get a 10 star rating. Dan Bischoff is outstanding as are the guys…read morewho refinish the floors. Floors were over 50 years old and never refinished. THEY LOOK AMAZING NOW, plus the fact that Dan and his team went out of their way to be extremely helpful and extremely thoughtful and courteous to this elderly woman. Their motto of treating customers like family is a true motto for this company.

This was the best experience I've ever had with a contractor. I requested a quote and that day…read moresomeone came by to take measurements. The next morning the crew showed up on time and worked nonstop to replace all of the flooring on the 2nd story. They ripped up the carpet, removed the baseboards, maneuvered the furniture to install the flooring, and reinstalled all of the baseboards. They went above and beyond in every aspect and were so kind and helpful. I'm so thankful to have worked with such a great team and look forward to working together in the future.

From the owner: Our mission is to make Quality your preferred flooring installation company, offering the most…read moreprofessional flooring services in the area. Our company is specialized and offers the most professional floor services. We take the best quality suppliers and offer exquisite finished product to our customers, ensuring proficient value for their investment.

This company has been outstanding from start to finish! We were looking to put a runner on our…read morestairs and hoping we could get it done prior to Thanksgiving. This was about 2 1/2 weeks ago. The second I looked them up on Angi. Someone called me and the ball was rolling instantly. I communicated with Allison and she kept me up-to-date on everything and let me know when one of the guys was coming out. A fantastic, friendly and easy person to work with. Jeremy was the first one to come, and he was very personable and seemed genuine from the second he came in. He offered us different options, gave us some opinions, but ultimately left it up to us. When we asked about the chances of it being put in before Thanksgiving, he said he felt very good about it, could not promise anything, but would do his very best. The carpet was just installed today and it looks amazing. Chris is the one who came out to make sure everything was measured the way we wanted how much carpet vs floor would show. He did the installation. Promptly here at 10:00 am. He was beyond incredible. Not only did he once more walk us through everything before he started, but he fixed a small issue we have been having with our top step where there is a decent gap between the stair and the wood, We have not been able to fix it. He said he could take a look at it for us and he fixed it. Then on his own without any asking he went and re-glued some of our spindles that were just loose. When you would walk down the stairs, they would make a little rattling sound, but he fixed that for us on his own time. I would recommend them 100%. They were spot on, great communicators, very personable and did a fantastic job.

Professional and efficient service. Carpet replacement in three rooms and steps. Looks good!read more

We have a house that is 115 years old, so no floor is level and nothing is plum. Luckily for us,…read morethese people all know how to jump over any hurdles that may come up. Owen, our salesperson, was helpful in our selection of the perfect wood flooring product. Once the floor was ready to go in, Rob the flooring manager came out to go over how things would work and to make sure that the product got delivered. On the day of installation I met Brian, who was the installer. After removing the carpet Brian realized that there were some issues with the wood floor underneath. Rob came out again and the two of them came up with a plan. Once Rob left, Brian was on it! He was not only incredibly nice, he was professional, efficient, and fast. He cared so much about making sure the job was not only done right, but was done in a way that would make me happy. In this day and age, good help is hard to find and keep, but it looks like they have found a way to do it. My husband and I love our new floor and we would recommend All Surface and Flooring to any looking for a quality job.

Shane and Tim did an excellent job installing our kitchen floor. They showed up on time each day…read moreuntil the job was done which we appreciated. They kept us informed on each step of the process. They cleaned up well at night so we could be functional in the kitchen if needed. We had some touch up items on baseboard and walls after but it was minimal. Shane gave us some insight on some laundry room flooring options when we are ready to do that work. Zach was great to work with at the store on flooring options. Caleb did the measurements on site and Roy did the scheduling and all happened as planned and on time. We were very pleased with their work overall.

We had a great experience start to finish with O'Fallon Family Floors! They were able to quickly…read morecome over and measure our space to give us a quote. Once that was completed my husband and I went to their store to look at carpet samples in person and pick out our carpet. The staff there was friendly and very helpful. Installation day went extremely smoothly! They were on time, efficient and our carpets looked excellent at the end of the day. I also appreciated the checklist they sent ahead of time to make sure our rooms were ready to go when they arrived on installation day. We got our carpets replaced in 3 bedrooms, and would definitely use this company again for any future flooring needs!

Very pleasant experience working with O'Fallon family floors to replace the carpet in a few rooms…read moreof our house. We had someone out to measure and got a quote promptly. Their pricing was great compared to a few different companies. Went to the store to pick out carpet options and scheduled. The installers arrived right on time and worked quickly. They were just fantastic and cleaned up after themselves. Very pleased with their work and will happily seek them out with any future flooring needs.

We lived in our Lakehouse 20 years before we decided to make changes, after all, the lake house was…read morefor being at the lake and not doing work. I can't believe we walked barefoot on those floors and carpets and accepted that for so many years. I salesman and Ambassador Floor was amazingly helpful and instrumental and us picking out a fabulous maple laminate floor that would go with our beautiful cabin like wood ceiling without being too much. Being at the lake I purchased it myself all the materials from Ambassador Floor's and installed it and installation was easy. They provided exactly the material amount of material I needed loaded it up for me. I will post some before and after pictures because it's like night and day. We love it and will always go back to Ambassador Floor I recommend them highly.

Significant miscommunication issues between sales floor and installation scheduling. Several times…read morewe were told information that was incorrect or subsequently revised and I did not feel as though I would be kept in the loop if I did not keep on top of them. The quality of the product and installation is great but I can't recommend the business because of these logistical concerns.

He took out a glass shower door relatively quickly to be disposed of. And after the removal, he…read morefilled any holes left by the mounting pieces of the shower door.

I contacted Derrick with a need for a smoke detector installation in one of our properties that…read moreturned into needing a new porch railing and also a fix of a big hole in our wall. He exceeded my expectations, was quick and efficient. I'll happily hire him again in the future.

Had a problem with one of the seams in the flooring they installed a few years ago and call to ask…read morefor a repair. They actual called me back and set up a time to make the repair the man spent an hour doing the job right and I couldn't be happier. Great customer service.

We bought flooring for my mom house. They were quick ordering it. Once it came in they were even…read morequicker getting it installed. Final product looks great. Thank you for all your hard work.

Rick and his team at Premier 1 Properties did an incredible job finishing our basement and staying…read moreunder budget. We had a low, tight budget but big dreams. We received quotes from a dozen contractors and none of them could stick to our budget. Rick provided some solutions that would help us stay under budget and still have a really nice space. It is now the BEST space in the house. We will be calling on Rick again for our next renovation. We had a one-year-old at the time of renovation and it was in the middle of the Covid 19 Pandemic. Rick and his team were incredible with checking on us and letting us know in advance how our day might be disrupted by the work. They were considerate of sound levels when he was napping and so courteous of our home life, which we were still adjusting to ourselves. This showed us a lot about the character of Premier 1 Properties. They care about the quality of their work, but they also care about their customers and their experiences during renovations.

I hired Rick in Jan 2025 to complete finish our unfinished basement. The 'team' of 3 men were from…read moreIllinois. I live in O'Fallon mo. These men didn't arrive until 10:30am to begin their day. They took a lunch break and left each day by 3pm! One day, I saw that they were using my extension cord that they'd taken from my garage without asking! Umm bring your own equipment please or at least ask to borrow. Only one of them could speak broken English. They were scared of my dog so I HAD to be home while they were working. It was ridiculous. Their drywall skills were pathetic and tape and muddying looked like my preschool kids did it. When I would show Rick their shoddy work he would had them correct it but it was over and over and over. Their paint work was poor. Parts of the floor tile had to be removed and replaced. We found The ductwork was left unhooked up and ceiling tiles right over unfinished ductwork. I would not recommend and I will never use again. DO NOT USE THIS COMPANY as they hire non English speaking men who do do not know how to do interior construction work. Egress window leaked too

They were professional and did a wonderful job refinishing ouf wood floors. Kept the jobsite clean…read moreand completed the project on time. Would recommend them for your flooring needs.

I had a wonderful experience with Champion Flooring! Our house is 100 years old and there are some…read morehistorical aspects that create challenges when trying to make updates. Rebecca, Jeff, and John helped me to navigate the process and went above and beyond to complete the job on a tight deadline. Even as the job required more time and supplies than anticipated, the quote provided initially did not change drastically.