Every time I call instead of saying hey she is just saying yea, and she doesn't have a customer…read moreservice at all and she doesn't even help at all I hope the manager will do something about it.

I called first to make sure they were open, based upon some reviews. It went to voicemail twice. I…read morecalled a third time a a lady answered with "yeah". I had to ask if I was talking to Scrubs and Beyond as she did not identify herself or the store. She said "yeah" again. When I asked the hours, she said till 7. I went in, she was talking to a friend, never acknowledged me until I was walking back out the door with nothing. Then she said, oh....did you need something? I asked about the Cherokee line as I've seen it on the website and wanted to try some on. She immediately got stiff and said we do t carry them. I said, oh just not in store? She said no, we don't have a contract with them. So, then we had to show her their own website! She then says "go ahead and try to order it, it probable won't ship out" So, we just left. If you can get over lackluster customer service, or if all you're wanting is to just try things on in person so you order online to get a better deal, then go here since there aren't many storefronts anymore.

Great quality and awesome service. Dunia is great and very attentive. We ordered 10 shirts but the…read morequality was so good we keep coming back.

Just some medical supply has been extremely helpful when I've needed them. They're also very nice…read morepeople. I only wish they were open on the weekends, but I realize they have their limitations.

We drove from Bethesda up to Gaithersburg on the suggestion of our home PT provider. I came in with…read moremy elderly mother and the salesperson was extremely patient, pleasant and helpful. We were able to get the appropriate mobility device and she handled all the Medicare and insurance paperwork. We will definitely come back as the need arises.

Need mastecomy bras - Great service. Will continue to use them. Check them out. Located in…read moreKensington, Maryland.

Communication, response, delivery, set-up and pickup were all completed seamlessly and with…read moreextensive communication. My wife was in severe pain from an injury and couldn't get up and down from sitting. I was recovering from a torn shoulder and was struggling to help her. I called Max and he helped me decide on an electric sit/stand recliner. He had it delivered to my house within hours. It was a complete game changer. She slept in it for almost a month. The slight adjustments she could make in reclining alleviated her pain so she could sleep. Max even helped me with the paperwork so I could get reimbursement from my FSA account. Thes guys carer about their clients!

So quick with the alterations, very professional and loved what they did for me! I will always go…read morehere! I'm on the left in the photo lol

Great customer service, great prices, and above all, great people. I recommend them to everyone.read more

"Better than new"…read more I had a fantastic experience with Luggage & Leather Depot on the good ol' Hamden Road. I was dashing out to a meeting a week or so ago. Grabbed the trusty messenger bag con laptop, and bang! - strap broke, and everything spilled onto the floor. I collected everything, checked to see what had happened, and proceeded to be late to my meeting. When I arrived back home, the first thing I did was try to locate a leather repair shop, and the depot was at the top of the list, and less than a mile from me. I called, and the gent said that they would likely be able to fix it, so I took a walk over, and dropped off the bag. In less than 3 days, Mr. Kim called to inform me that he'd completed the repair. Again, I walked over to retrieve my Mark & Graham bag for a grand total of $38. Not only did I just save a few hundred dollars by not having to buy a new bag, but the repair was as advertised - "better than new" - with new leather, and an added metal bar for strength. I can't recommend this business highly enough. I'm looking forward to my next interaction - think I'll buy something new there next time. See you in town!

Mr. Kim restored my suitcase to "better than new" as he likes to say…read more After a 2-week long trip across Southeast Asia, my brand new luggage took a beating. Broken zippers. Popped stitches. It was definitely in need of repair. Mr. Kim was able to get the repairs done in a little over a week and the repair work was so seamless that I could barely tell what had been fixed. The only telltale sign is that he added a new, stronger zipper to replace the broken one which actually made it much easier for me to open and close the interior compartment. The $45 I spent in repairs was a worthwhile investment to ensure I would have many more years of adventures to come with my fabulous ruby red suitcase!

Great experience shopping at The Walking Company…read more The salesman who waited on me and the manager were incredibly helpful and patient with me and my persnickety issues and very knowledgeable about their product. I figured they deserved a shout-out for their great customer service.

I like the people who work in The Walking Company. They try to please. I had written a review…read morecritical of their refund policy because I had paid online through PayPal and when I returned the shoes they could not give me a refund on my credit card. Every other store in the mall puts the refund on my credit card but that is not Walking Company's policy when one pays with Pay Pal. I found that annoying at the time, but soon after the check for the refund came in the mail. Their inventory is not terribly big, but I have had success finding shoes and boots there. It is worth you time to check it out on line or in the store.

Bought a great pair of shoes there they are so comtable a must if your on your feet all dayread more

Came across this store when looking for comfort shoes for work. M work days are long - typically…read more12-14 hours which I'm on my feet majority of the time. I visited the store with intention to get help finding a suitable work shoes for my problem (flat foot, planter fasciitis, and small bunions) feet. Grayling warmly greeted me immediately as I entered. I informed him the purpose of my visit. First he measured my foot on a speciality digital foot machine. Then helped with picking out several pairs of shoes to try on. My options are limited due to restrictions we are allowed to wear with our company uniform. The ones he selected was perfect for comfort and meets company standards; however we both agreed they were basic but not stylish. Grayling was so patient and helpful during the lengthy time I was there trying to find something. He's super knowledgeable about feet and gave me a few helpful pointers to get the maximum comfort from my shoes. Wonderful first time experience and won't be the last. I was disappointed that I just didn't find anything that day cause I really wanted to purchase something from him. Highly recommend this location! Note - Grayling suggested checking out the Rockville location as they have more selections and stylish options due to the location. It was a totally opposite customer service experience. Didn't get her name but I believe she maybe the owner. Tall brown skin full figure mature women that was so RUDE. She refused to help me in selecting shoes or trying anything on. Only told me (in the most rude manner) " I can come back in two days cause they just got shipment but she's not putting it out, her husband will do it". With that kind of attitude she certainly WILL NOT get my business. I'll leave a review on her actual location to warn about going there.