I also thought it was odd that you know my radio had switched back to Massachusetts radio stations…read moreafter visiting them, but I mean it was just a radio so I didn't think too deep into it but now I am noticing that they must've messed up my whole computer systemand normally my car will tell me oh time to get an oil change well guess what I will show you this picture. They screwed that up for me too. I highly recommend. Do not go to this place. It's quite obvious. It's not just about the poor Customer Service skills are lack there of.

I took my Honda CRV there to get repaired, the whole rear end had damage due to an accident . They…read moredid an amazing job in a timely manner . Made it look brand new ,washed it & made it all shiny & pretty.Very professional service & I would highly recommend them. Thank you Rays Collision Center for doing such an outstanding job

Senn's agreed to paint a hardtop for my classic British sports car when other shops turned down the…read morework. This is outside their normal collision repair work but they agreed to help me out. They had to match a 40 year old paint job and the color match was perfect! I'm very pleased and grateful and the price was quite fair. I'll definitely use them for my next collision repair. Thank you Herman and Jimmy!

Senn's is known for quality repairs and their shop was our selection after my car was rear ended…read more Off Aiken Rd, it is tucked off the road and you'll need GPS assistance on when to turn because the signage isn't obvious. Drop off and pick up were both easy. Upon getting my keys I was given the full list of repairs on the car. The body work looked great and I am so happy to have "Myles" back. I also appreciated that my car was cleaned and shiny. It had been at their shop for 6 weeks. Areas that could be improved included periodic communication. Several tentative dates for completion and pick up were missed due to parts and additional repairs. My husband had to call them several times to secure an update. Another area is a better explanation is of the warranty. Although it was mentioned a couple of times, I realized neither myself or my husband knew the details. It's hard to speak on the value since the repair of almost $11k was covered by the other person's insurance. I am thankful Senn's was a preferred vendor and would recommend them.

I got rear ended in my mustang by a girl texting while driving. Thankfully she had insurance and…read morethey paid for all the damages. I was recommended Tony's by a family member. Tony's Collision Center made the whole thing really easy and with very friendly staff. They have a lot of patience for someone like me who can be a bit of a scatter brain. Not only did they fix my car to pristine off the lot condition but they also gave it a wash and detailed the inside.I appreciate that they went the extra mile. They worked with the insurance company (State Farm) directly so I never had to hear from them. I would highly recommend them.

Cant believe such incompetence!!…read more Told me to pick it up, i get there and not everything was done that was on the estimate. Another 6 days that i had to pay for rental car because they refused, I finally pick it up and the drivers window does not roll down now. They told me the motor must have gone bad, Thats wrong. TOP IT ALL OFF... THEY PAINTED OVER HALF MY PIN STRIP TRYING TO BLEND THE PAINT AND DIDNT PIN STRIP THE FRONT FENDER... Never got returned calls and it was driven 1 mile. why??

BEST in service Best in quality my car goes no where else super accommodating I tell all my…read morecolleagues

Never even responded to an estimate Pictures sent vin…read morenumber sent Absolutely no response after 3 days

Fast, friendly and professional. They're very knowledgeable and fair on pricing. I always take my…read morevechiles here!

I don't usually leave negative reviews, but I feel obligated to share my experience…read more I brought my 2018 Hyundai Elantra in for repairs and was given a quote of $1,394, which I approved. When I picked up the vehicle, my total came to $1,806.92 -- about $500 more than the original quote. I was never contacted to approve any additional repairs or charges. After reviewing the invoice, I noticed I was charged for a part that was never installed. It took five days of contacting the owner to get $135 refunded for that item. I also noticed I was billed $300 for a part that costs around $145 at Advance Auto Parts. When I asked for clarification about the additional $500 beyond the original quote, I was told to speak with the shop manager. The manager is the one who authorized the charges in question, and I never received a clear explanation. The repair involved a timing chain and camshaft gear -- a common issue on this vehicle. While the car is now running properly, the lack of communication, additional unapproved charges, and billing for a part that wasn't installed made this a frustrating experience. I don't mind paying for quality work. I do mind being charged more than agreed without authorization and having to chase down a refund for something that shouldn't have happened in the first place.

Our family has gone to the same service station for the past 40 years. Last Friday my car suddenly…read morewould not shift into second gear. I pulled over to the closest service station, Springdale automotive on Westport Road. The manager Doug, greeted me and explained that the mechanics were at lunch and would be back soon. Doug asked me a series of questions, he had experience with this make and model. At this point the mechanics were back from lunch and Doug asked if I would relax in the waiting room. I am not used to comfortable seating, clean bathroom, free pop corn, free cold soft drinks and bottled water. It didn't take long to discover the front desk was organized and the mechanics bays were clean and organized. The mechanics wasted no time getting my car up on the rack and hooked up to there computer. During the computer scan the mechanic was performing a visual inspection of the car. Meanwhile, Doug kept me updated on the progress. I also noticed several text messages from Springdale up dating me on my cars movement through this process. The total time of this unexpected event was less than 45 minutes, extremely efficient!! The car was off the rack and the test was complete. Doug and the mechanic both took time to help me understand the computer scan and the options for the shifting issue. Springdale emailed and provided a hard copy printout of there findings. Again both Doug and the mechanic made sure I understood the scan, the visual inspection and the printout/email. Other items needing repair or attention were found during the scan and inspection. I was unaware of these issues but were clear on the report. AT NO POINT, did Doug or the mechanic become pushy or introduce any high pressure sales tactics. What could have been a long drawn out wasted day dealing with transmission issues turned into a GREAT experience!!!!!! Thanks Springdale automotive Westport rd. Great job and thanks again. Mike P.

Update: I would like to thank Springdale Automotive for…read morereaching back out and fixing the issue. They were professional and addressed my concerns.

Sunday my SUV's right rear tire went flat, AAA installed my spare, but I had to get the regular…read moretire fixed. Monday morning shortly after 7:00 a.m. I called Wildt and asked if they would repair my tire. In a very courteous manner the gentleman who answered my call stated that if I brought in in then it would be repaired and ready for me to return between 10:30 a.m. and 11:00 a.m. Upon arrival, the tire was taken -- my information given and that was it. At 10:45 I returned to the station. I was shown what was removed from the tire and presented with the cost of the service. The repaired tire was installed on my vehicle, the spare and all components carefully placed in required positions. The gentlemen treated me with dignity and respect along with what I considered to be a fair charge for such a valuable service. All of this also took place in over 90 degree heat. So based on this one service I will not hesitate to return when my vehicle needs future service.

we we're trying to take a motorcycle to this shop but they were closed, so they not only didn't…read morework on my motorcycle they had it impounded what scum they are ignorant greedy backyard mechanics BEWARE THEY WILL RUIN YPUR CAR

In my previous review, I gave them one star because of problem that I had with a part which…read morefailed-and then the installed replacement also failed. In fairness Colleen was on vacation when this was going on- I am quite sure she would have handled it differently. In response to my post here, Dan reached out and evaluated the problem determined how to resolve it and installed a fresh replacement part at one of their sister stores- Springfield Auto Service on Taylorsville road. While I would like it not to have happened at all, of course, speed with which they resolve the situation has reassured me a great deal. Thanks Dan! Thanks Colleen! And thanks Cory at Springfield for making it happen!

Bear with me, because this is going to be quite a review…read more I had been going to Probilt for a few years, and had gotten good work done. I was happy I had found a decent auto repair shop. Then...it all came crashing down. I went in for a routine oil change over a year ago, and when I picked it up, they charged me and I paid and I figured that was that. The mechanic, (whom I'd not seen there before,) brought it out and asked me "Did they talk to you about the timing belt?" "No." I said. He then proceeded to tell me how the timing belt had "slipped a tooth already", and that it "can lead to engine damage." I said I'd look into it but he said it would be okay to drive. When I got in my car and started driving (it's a 5-speed 2012 Ford Fiesta,) I IMMEDIATELY heard grinding and there was little to no acceleration. Remember: it was FINE when I took it in, and I had just driven a long distance trip with no problems. I brought it in for a routine oil change. I stopped off and called them back and took it back in. The woman at the front desk remembered that she hadn't remembered to tell me about a potential issue. I dropped it off again and they continued to look at it. They called back a few DAYS later and told me that it had slipped and they don't fix that. I was livid. They said they weren't covering anything financially and that it was something they couldn't help with. These are people I had gotten used to seeing and had been on friendly terms with for at least a couple years. I went to get it towed back to my home. When I got there and spoke with the tow truck guy, he said he had been towing a lot from Probilt lately and they had apparently been under new ownership. That made perfect sense. The people on the phones seemed completely different than they had been and the new mechanic seemed more than subpar. It felt as if they were just churning through cars and didn't care about anything but the payments anymore. I will NEVER go back there, and I warn anyone else against this place. Hopefully, it shuts down soon, if it hasn't already. I notice most of the good reviews are from years and years ago.