I had a great experience with Michelle and the team at 444 Auto Body & Customs. After an accident…read moreinvolving my nearly new Honda CR-V, Michelle was incredibly thorough during the estimate process and identified damage that other people could have easily missed. Throughout the repair, she kept me informed with regular updates and proactively communicated with both me and my insurance company. When additional damage and parts were discovered during the repair, she worked directly with the adjuster, advocated for the repairs that were needed, and kept the process moving forward. Michelle took the time to answer questions, explain the process, and make sure the vehicle was repaired correctly rather than simply taking the quickest route. The finished repair looks fantastic, and I would not hesitate to use 444 Auto Body & Customs again or recommend them to others. Thank you, Michelle, for making a stressful situation so much easier to navigate.

I had my wife's car repaired. Previous owner scraping it in on the garage. They did excellent work…read morein a timely manner.

BEST in service Best in quality my car goes no where else super accommodating I tell all my…read morecolleagues

Never even responded to an estimate Pictures sent vin…read morenumber sent Absolutely no response after 3 days

I had an amazing experience at Bluegrass Collision Center. I was in a unique situation where my car…read morewas rear-ended while parked on Bardstown Road as I was stopping through town driving back to Colorado. Bluegrass was able to get me in the next day (everyone else was quoting me 3-4 weeks before they could even see me) and were extremely communicative the entire time my car was in the shop (a little over a month). I was really impressed and encouraged by my experience with them for a multiple reasons: 1) Their customer service was incredible. I was freaking out on the phone after having this very logistically inconvenient accident and Wade was really helpful and calmed me and my worries when I first called them. Derek (I think that was his name) who worked at the front desk was lovely in every interaction I had with him, in person and on the phone. I had to go home to Denver over the roughly 40-60 days they had my car and they communicated with me the whole time. They never even thought for a second about charging me to store my car on the lot while I tried to figure out how to fly to Louisville quickly once my car was ready. 2) My car looked like nothing had happened to it once I got it back--and to this day it drives like a breeze (this happened 3 days before the end of August 2023, got it back beginning of October 2023). You run a stellar business and I appreciate you all!

Fast response for estimate which I appreciated very much. I understand being busy and having to…read moremake time for new customers.......

Rodgers Body Shop built this car years ago, I am the current owner in Tucson, AZ and the car is…read morestill like brand new, excellent build. Highly recommend this body shop. John Binggely

Everything about Rodgers Body Shop is top notch. From the way they handle business to handling you…read morepersonally, they make each moment easy and pain free. Just had my truck that had 13,000 dollars worth of damage worked on and it looks like I drove it off the Toyota Show Room Floor. Can't recommend them enough. They will beat out any competition that Louisville has to offer! Listen to me and take your vehicles to Rodgers for any repairs you might need!

Great work, great service and great price. Estimate was 1/3 of another shops estimate and quality…read morewas great

We had inquired all over town about having our 2004 Hyundai Santa Fe completely painted. The…read moreoriginal paint job was wearing off from exposure to the weather and being 20 years old. Most shops just wanted to do collision work, painting just what had been damaged. Those that did do entire vehicles wanted several thousand dollars which was more than we wanted to put into the vehicle at this stage. We might have never found them except that a friend of a friend had their car painted there recently and it looked great. Quality offered several price levels and were so reasonable that we opted for the top-of-the-line "Senatorial." Took it in on a Monday and got a call Thursday morning that it was ready to be picked up. Looks like it did when we bought in new. Extremely happy with the price, workmanship, quick turnaround and nice warranty. Recommend them highly!

Great experience with Don Embry. My vehicle needed some side-panel repairs after an accident & they…read morewere great to work with, as everyone was transparent, reasonable, and communicative. It came out looking like new!

Had (2) car wrecks in the last year and Don embrys took on both responsibilities to bring my car…read moreback to life and when I tell you that's exactly what they did omg yes !!!!!! The customer service , the detail , the respect they have shown me and my car is everything to me . I highly recommend Don embrys body shop ! They not only fix your car they detail it inside and out !

Listen folks, my Subaru is sunshine orange. ORANGE. Folks keep hitting my ORANGE Subaru and telling…read moreme they couldn't see it. GET. YOUR. EYES. CHECKED. Every time they fix my car tho it looks like it's never been hit at all. Maybe that's why folks keep hitting my car? They're quick, professional, and never make a mistake. Ask for Tonya.

After four visits they still haven't fixed my vehicle. The techs have stained my leather seats,…read morehorribly scratched the exterior of the car, and left greasy fingerprints on the headliner of the vehicle. They've test driven my car and each time use a quarter tank of gas and have still yet to fix the original issue. So now, have interior and exterior damage to go along with the original issue. Take your car literally anywhere else.

I've used them now three times, my first two experiences were great! However this third experience…read morewas awful! On Friday 12/15/23 I called them six times trying to get an update on my car, I just needed to know if I should continue with my Xmas plans to travel out of state. I explained that to the lady that answered the phone and was told my advisor would call me back that day. It didn't happen so I had to cancel my plans to travel. It's now 12/24/23 & because I wasn't able to find out prior to the deadline to cancel/change my plans I am now in Louisville with NO PLANS for XMAS! This could have been avoided if only they had answered my question on the 15th. They also FAILED TO INFORM ME the day I dropped off my car that they were charging owners even though I made a comment about the parking lot being redone. If I had been given that information knowing that most likely would have made me decide to either pause my car repair or find another shop that was not going through a change in ownership. I've lived through those changes as an employee and know many things are slowed down, changed all together and employees being unsure of what's happening tend to focus on their future more than the job. My take away from this experience are 1) Ask more questions regardless of previous experiences 2) Don't refer others to businesses that are not nationally established 3) Don't wait so long to get PISSED off as the new owner/manager said to me on 12/21/23 that "I wish you had gotten this upset sooner" I left that conversation thinking I'M REALLY SCREWED! I was right, my car was supposed to be ready the following day and he told me he was going too call Mr, instead I received a call from a lady telling me that they were waiting for a left rear sensor that is expected to arrive on Tuesday or Wednesday after Xmas. I guess I could have turned in my rental car and proceeded as planned but then even after the insurance company paying for all of this had made me a reservation for the rental car @EnterpriseRentacar kept me waiting over an hour to be rented a car and only showed up after my call telling them I would give the TEN MINUTES to get to the shop with a car. The guy walked in asking for me at the 10 minute mark and I could tell he wanted me in that car asap and was expecting to get ripped a new one. That didn't happen because I knew he most likely had nothing to do with the time I had to wait. Merry Xmas and not only will I share my HOLIDAY 23 here I will also share it as I travel through 2024. I hope you're enjoying your HOLIDAY much better than I am!

From the owner: Minimal Disruption To Your Life. A Dedication To Outstanding Customer Service. Flawless Repair…read moreQuality - Guaranteed For A Lifetime (for as long as you own your vehicle). At every Gerber location our helpful collision pros can handle every detail of your repair and strive to get you back on the road as quickly as possible, confident your car looks and performs like it did before the accident. One of the fastest cycle times in the industry means you get your car back sooner! We'll deal with the headaches of insurance paperwork processing. We'll arrange for a rental vehicle to be ready when you drop off your vehicle for repair. Our twice-weekly update phone calls ensure that you'll always know exactly what's going on with your vehicle. If you prefer email or text, we'll provide your updates that way. Interest Free Financing Options: Need your vehicle fixed now but don't have the money available to pay for repairs? Gerber can help by offering 6 month interest free financing. Collision Repair: Services include auto body & bumper repair, scratch & dent removal, frame straightening, paint repair, & paintless dent removal. Our skilled technicians repair all vehicle models and all repairs include a Nationwide Lifetime Warranty. With over 80 years of experience, we are your full service auto body shop. Auto Glass Repair/Windshield Replacement: Our services include windshield replacement, chip and crack repair. Mobile service is provided at no charge.