BEST in service Best in quality my car goes no where else super accommodating I tell all my…read morecolleagues

Never even responded to an estimate Pictures sent vin…read morenumber sent Absolutely no response after 3 days

Been going there for years- most honest folks I've seen. They catch things that need work, and…read moregreat service and value

Prompt service and no hassles. I had a pretty good idea what was going on, and the repair was in…read morethe range I expected it to be.

Great experience with him taking care of my '92 Miata. They just don't make em like that anymore,…read moreand it was a pleasant surprise to have a mechanic who had one (previously) and had an abiding love for them.

A synthetic oil change and windshield wiper replacement, a job well done. I know it is done right…read more This has not been my experiences at fast change establishments! A Jiffy lube tried selling me brakes( this happened over a year ago) My brakes are still in good working order. A Valvoline sold me a battery that went bad in several months. They didn't stand behind it due to change of ownership. I say no to quick change, and yes to a solid mechanic.

I have gone to Gene's for years when ever I have car troubles. They are as honest as can be, I…read morecan't recommend them enough. I took my car in once for break issues (they were squeaking) and they blew out some break dust and told me everything was fine, nothing needed to be replaced. Didn't charge me a dime. Great people!

No rip-off artists here. Very reasonable and excellent service. Wish they were open on Saturday.read more

I wanted to buy 4 tires. They said you only need two tires…read more I said, "I want to buy 4 tires." They said "They you don't need 4 tires . you only need two." I only bought two tires.

I found Brenzel when I was in the market for a used car and wanted to get independent inspections…read morefor the vehicles I was interested in. They got me in the same day both times I brought cars in and did a quick but comprehensive inspection of each one based on their checklist of about 50 items. They pointed out a few issues with each vehicle and the likely failure/necessary maintenance timing and approximate pricing to fix each one, as well as their opinion on each car versus asking price/mileage/age. Both of the folks I spoke with were friendly and knowledgeable. Although I had never been to this mechanic before, they treated me like I was a longtime loyal customer. The inspections were priced very fairly, in my opinion--$60 as of fall 2025--and their evaluations helped me negotiate an excellent purchase price. I won't hesitate to bring my vehicle to be serviced here in the future, whether it's for a simple oil change or a more complex issue.

In my previous review, I gave them one star because of problem that I had with a part which…read morefailed-and then the installed replacement also failed. In fairness Colleen was on vacation when this was going on- I am quite sure she would have handled it differently. In response to my post here, Dan reached out and evaluated the problem determined how to resolve it and installed a fresh replacement part at one of their sister stores- Springfield Auto Service on Taylorsville road. While I would like it not to have happened at all, of course, speed with which they resolve the situation has reassured me a great deal. Thanks Dan! Thanks Colleen! And thanks Cory at Springfield for making it happen!

Bear with me, because this is going to be quite a review…read more I had been going to Probilt for a few years, and had gotten good work done. I was happy I had found a decent auto repair shop. Then...it all came crashing down. I went in for a routine oil change over a year ago, and when I picked it up, they charged me and I paid and I figured that was that. The mechanic, (whom I'd not seen there before,) brought it out and asked me "Did they talk to you about the timing belt?" "No." I said. He then proceeded to tell me how the timing belt had "slipped a tooth already", and that it "can lead to engine damage." I said I'd look into it but he said it would be okay to drive. When I got in my car and started driving (it's a 5-speed 2012 Ford Fiesta,) I IMMEDIATELY heard grinding and there was little to no acceleration. Remember: it was FINE when I took it in, and I had just driven a long distance trip with no problems. I brought it in for a routine oil change. I stopped off and called them back and took it back in. The woman at the front desk remembered that she hadn't remembered to tell me about a potential issue. I dropped it off again and they continued to look at it. They called back a few DAYS later and told me that it had slipped and they don't fix that. I was livid. They said they weren't covering anything financially and that it was something they couldn't help with. These are people I had gotten used to seeing and had been on friendly terms with for at least a couple years. I went to get it towed back to my home. When I got there and spoke with the tow truck guy, he said he had been towing a lot from Probilt lately and they had apparently been under new ownership. That made perfect sense. The people on the phones seemed completely different than they had been and the new mechanic seemed more than subpar. It felt as if they were just churning through cars and didn't care about anything but the payments anymore. I will NEVER go back there, and I warn anyone else against this place. Hopefully, it shuts down soon, if it hasn't already. I notice most of the good reviews are from years and years ago.

I had a small oil leak and my husband's car engine light had turned on and we took both our cars to…read moreReece's because it was the closest place to our house. You can tell the place is close knit and run small. They took great care of our car making sure to look at everything besides what we came in for. I felt like their prices were very fair and they did a thorough job. They did take a while but it was a very busy day and they let us know ahead of time it would be a long wait. Fun note: they have a giant aloe plant in the window and lots of baby aloe plants from the big one and if you ask about it they will literally give you a baby aloe plant! So I might have had to pay for my car to get fixed but at least I got an aloe plant! Pro tip: this place is right next to my FAVORITE coffee shop so if you go here you can just walk across the road and hang out at Sunergos while you wait. Pretty awesome set up.

I will not use Reece any longer. History of mechanics not knowing how to fix an issue, extremely…read moreoverpriced, trying to return vehicle with problem not resolved, getting vehicle back with additional problems that were not there prior to their "service." And similar to other reviews, getting treated like I'm crazy, it's not their fault, they did not cause additional issues, etc etc. Do not recommend and will not be using any longer. And I live in the neighborhood. Hate to have to go somewhere else that is inconvenient but can't stand the treatment from this shop any longer. And the drain it puts on my bank account with any small problem. Just bite the bullet and take your car to the dealer. At least it will get fixed correctly.

Billy has always been very conscientious in my repairs. I am thoroughly pleased with him. And would…read morebe happy to recommend him to other people. He is very busy individual, so please be patient. It's worth the wait.

Needed a new thermostat, and they found out that my water pump was also bad. They put on better…read morethan OEM parts as soon as they could. Great service. Will continue to use them for any car issues

"Keep calm, the mechanics are here to fix it!"…read more After driving more than three thousand miles, all the way from Las Vegas, Nevada the tires are making a noise. No one wants to walk . We have the extended tire warranty and this is why we are here. Tire issues here's the place . It's customary to make appointments these days for all services. I phoned the business and was connected with Seth. He was so helpful and impressive. All the information that he provided saved the day. Thank you Seth. Now I reside on the Indiana side of the Kentuckiana area . This Firestone is in Louisville. They could find no appointments, and when you search for a Firestone they have no badges company stores on this side that are not franchises. To the points he mentioned that Tires Plus here on my side of the Ohio River is actually Firestone. Woohoo! Seth gave me the contact info for the Tires Plus and was able to make the appropriate arrangements at that facility and stay close to home. When you're in need of tire service, Firestone it is. Thank you Seth you're a life saver and great service human that is so kind.

Absolutely the worst customer service and people I have ever come across. My car was broken into…read morewhile at their shop and when I called the manager to discuss he was never told about this and then sent me through the claims department. They tried to say I was at fault for not locking the car and it was on me now and I would get nothing when the day I picked it up the car was unlocked. Overall they suck, Shawn is a clueless manager, and Jessica and Mike at the front desk don't even communicate anything to one another. Lastly Logan the car mechanic I know it was you who left my car unlocked so make sure you get some practice on locking doors because you clearly suck at that and make sure if you have to go here just ask for Logan to stay as far away as possible. Also they just smoke cigs inside the garage with the cars so not surprised they don't want to take blame.