BEST in service Best in quality my car goes no where else super accommodating I tell all my…read morecolleagues

Never even responded to an estimate Pictures sent vin…read morenumber sent Absolutely no response after 3 days

I never leave reviews but I just have to for this place. I have had so much car damage in the last…read moretwo years and this place has cared for my car every time. Affordable, friendly and reliable, Lambert's won't try to upsell or scam you. They truly care about their work and their customers, and will contact you every step of the way if something more is needed while the original service is being completed. The whole staff is great, but DJ is always so helpful and friendly, and makes things easy to understand even if you know nothing about cars like me. I would recommend this place a thousand times over.

After buying a used vehicle, I noticed what appeared to be peeling topcoat on the door. A neighbor…read morerecommended Lambert's. They fixed the issue at what I thought was a very reasonable price and the customer service was excellent.

Great work, great service and great price. Estimate was 1/3 of another shops estimate and quality…read morewas great

We had inquired all over town about having our 2004 Hyundai Santa Fe completely painted. The…read moreoriginal paint job was wearing off from exposure to the weather and being 20 years old. Most shops just wanted to do collision work, painting just what had been damaged. Those that did do entire vehicles wanted several thousand dollars which was more than we wanted to put into the vehicle at this stage. We might have never found them except that a friend of a friend had their car painted there recently and it looked great. Quality offered several price levels and were so reasonable that we opted for the top-of-the-line "Senatorial." Took it in on a Monday and got a call Thursday morning that it was ready to be picked up. Looks like it did when we bought in new. Extremely happy with the price, workmanship, quick turnaround and nice warranty. Recommend them highly!

My car was damaged and needed repair I was referred by a neighbor and was pleased with the service…read moreand accommodations that I needed due to personal circumstances. He was very accommodating. I even add to take it back part of my window sealant had come down took it back and it was handled. He got my car back to looking like a new car and even touched up my door. I hope I will not need them again anytime soon but I will definitely recommend them if needed. Value good for the damage I had done and I appreciated his honesty from the time of the estimate to completion of work.

Donny is a miracle worker with a time machine!…read more My car is as good as new, thanks to Don Otts Auto Body! I had some minor front end damage and needed a wheel well cover replaced. At first, I mistakenly took my car to another shop (affiliated with a local Toyota dealership, use your imagination) for a quote. It was a battle just to get them to look at it because their online appointment system offered me a Saturday time that didn't exist and when I called, I had to call back multiple times until someone picked up in the shop. On top of that, I was obligated to wait a week before they would even look at it. Long story short, I was given a quote and left feeling unsatisfied, but I booked a date for repair and paid for the parts. During the time I was waiting for the date of my appointment to arrive with the Toyota dealership body shop, I had my oil changed at Smith Imported Car Service in Louisville. I told them about my issues, and they immediately referred me to Don Otts. Right there in the waiting room of Smith Imported, I called Don Otts and set a same-day appointment within less than an hour. Could not be easier! I brought my car over to the shop that day and had a quote, along with the bad news about my previous quote (a lot of after-market parts that were not for my make and model.) Without compromising on quality, the price Donny gave me was competitive along with a promise to use only Toyota parts. Donny had to go out of town for a week, otherwise I could have left my car at the shop for repair as soon as my parts came in. (Contrast with the Toyota dealership body shop where they said I would be lucky to have the work done by early November when I visited in September.) Here's the "happily ever after." Once the ordered parts came in and Donny gave me a call, I had my car back in just 2 days. It was looking beautiful and shiny again. I swear, these guys have a time machine. They're super professional and nice to boot. You can't go wrong with Don Otts. Don't waste your time on other places, and just call them first. Truly above and beyond.

Very good repair on my car. Was done in a timely matter. Very honest and upfront with me. Helped me…read morewith my deductible. Overall : EXCELLENT!

This place damaged my rear facing dash camera after they told me they would not and they damaged my…read morevent selector knob so I can't defrost my windshield making it a hazard to drive. Do not go here.

From the owner: Classic Collision was established in 1983 in with one single goal: to offer quality service with…read moreintegrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Louisville, KY is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Sold me a lemon car.....broke down and they supposedly fixed it and lied. Mechanic put a screw in…read morethe radiator intake to force it to stay open to keep it from overheating....very shady car sales practices

Drove over here on a Saturday at 1 because it says online they're open until 6:00. I get there and…read morehe tells me They're closed, had no recommendations for other places and told me I could make an appointment for Monday.

Fantastic from start to finish…read more I called about getting my daughter's bumper reattached after an unfortunate mishap in our very own driveway. They were honest about reattachment versus a brand new bumper and made it a very easy choice. Fast, great customer service, fair pricing, and did an EXCELLENT job removing the dent and reattaching the bumper for us. Would absolutely recommend to others looking for bodywork.

Quick, efficient, knowledgeable. Very happy with service received. Would definitely returnread more

Mike repaired this vehicle with quality and a great attitude! I would recommend them to all of my…read morefamily/friends

I was rear ended sitting at a red light. Took my car here to be repaired. I was very pleased with…read morethe entire process from start to finish. The quality of the work was second to none. Mike was also very knowledgeable about the repairs needed an communicated it to us in a way we understood. Helped us get our rental car and detailed our vehicle inside and out before he returned our vehicle to us. I would recommend Mike's Collison and Repair to anyone and will return if I ever need Collison work again.

Been going there for years- most honest folks I've seen. They catch things that need work, and…read moregreat service and value

Prompt service and no hassles. I had a pretty good idea what was going on, and the repair was in…read morethe range I expected it to be.