Courteous and friendly staff. Great service. Worked me in quickly on short notice. Highly recommend!

My car dealership sent me to Precision when they weren't sure what to do with an SOS Emergency service disabled notification, and they met with me quickly, found a loose sensor, plugged it in and sent me on my way without charge. Great guys, and I hope I don't need their services in the future but would go back without hesitation! read more

This is the best collision center in the area. Prompt service, promised deadlines met, and work is not noticeable. You drive off knowing you received a top notch quality repair, and like nothing ever happened. See James sipes, he is the best! read more

Precision Collision Center - Stober - Body Shops Near Me - Louisville, Kentucky

First of all the person who handled my repair wasn't very nice and never thanked me for my business. The car was promised weeks ago and I had to pay additional money for the rental car. When I asked if my car could be washed and ready to go on a Friday, he told me alright no. It caused me $200.00 additional rental fee and the car was kept over the weekend and ready on Monday after keeping it for over a month. It was like he didn't care because he didn't have to pay for it. Many times people will at least sound sympathetic even if they can't accommodate you. I would go to the east side shop instead of this one! read more

This is absolutely hands down best place to take your car for body repairs! We have used for our Mercedes, Infiniti and BMW. They are honest, professional, and so friendly. I can't say enough- you will be 100% satisfied. read more

The best in the business Honest, Reliable. When you pick up your car - it looks brand new

Lifesavers and Angels! Corey took such great care of my Land Rover. The work was excellent, service was the finest quality, and very helpful. They made a not great situation fantastic. Took care of my insurance and everything. Your car deserves to be handed by Precision! read more

This was not one of the preferred shops from my insurance company but it is the only Mercedes certified shop in the Louisville area. Norman and Christie were absolutely fabulous to work with. I was updated at each step of the way, everything was explained to me and coordinated with the insurance company. when completed they sent the car to Tafel Mercedes to get inspected and completed. My car was washed and waxed and completely detailed. all the parts are OEM MB with a lifetime warranty as long as I own the vehicle. Car was ready when they said and it looks as good as new. This is a top notch outfit. The quality of their work is exemplary.... and what made the experience that much better was the service from their team, especially Christie. what a pleasure to work with. read more

I'd like to thank James and his freindly staff again at Precision for another Outstanding job. I looked at my bumper and couldn't remember or tell what side was fixed, it looked that GREAT! Thanks again. Ralph read more

I've worked with Norman and James for more than 20 years for both insurance paid and repairs made out of my pocket. Unbelievable service and repairs look like they were completed by the OEM factory. They look perfect. For me, they've repaired three different Mercedes, three Audi's, an Acura and a Lexus. Almost all of the major auto dealers in Louisville use/recommend them. Great people to work with. I highly recommend. read more

I took a truck there, where i hit a low, unmarked post. They fixed the dent, and installed my aftermarket tail lights for free. That was cash, no insurance involved. I paid cash, and really couldn't ask for easier, or painless. I even picked it up on a weekend, after hours. Took an older vehicle there, that an apartment lawn mowing service ripped the front bumper and few other things literally off the car, and body work was fine. Second service was covered directly, just the liability insurance of the apartment complex. Car looks brand new and its 13 years old! Overall as good a quality as when my insurance sent one of my new cars to one of their "preferred" large shops, and gotten cars back in much more unacceptable condition. Other people's experience have been the same at that place. Kentucky is a no fault state, and had two wrecks (neither my fault, one i was sitting still) and have found insurance companies refuse the claim regardless of who is at fault, to force the claim into arbitration which takes weeks to settle. Everyone was courteous and pleasant. Getting ready to take another mishap there in a few weeks. I plan on using them a third time, helping out a friend get his fixes no insurance, because they are nice, negotiate somewhat on prices and options, and seem to be rather accommodating. read more

Extremely flexible and very knowledgeable is what first comes to mind. These guys can do it all when it comes to car repair from like new to as much as you want. I kissed a wall with both sides of my Porsche 911 Turbo. What Norman was able to do with it for a very reasonable price, knowing that I would be heading back out to the track, was more than I could have ever imagined. Buying all new parts and replacing them is the easy part of this business. Precision Collision can do so much more. read more

I brought my Mercedes GLK there for body work after an accident. This was not a preferred shop with Progressive but it was Mercedes certified and the yelp reviews were good. Christy totally dropped the ball. My car sat there for 6 days with no progress because she did not open her email after the adjuster told her he would email her the estimate. The 3-4 day job ended up taking 2.5 weeks. Costumer service is awful, I never once received a update unless I called to inquire. My car was filthy when I got it back, I am not sure why Mercedes would recommend them. read more

A few years ago, I hit a deer and it gave me about $3-4k worth of damage. Precision was wonderful in getting my car in and out and keeping me up to date on any information they could share. They treated me with respect and were extremely professional. When I came to pick up my car I noticed a small imperfection (the only reason I wouldn't offer a 5) - the headlight they'd just replaced was... not the best of quality (the actual assembly was flopping around inside). Once I'd pointed that out they fixed it within a few moments and offered me a quick buff to get out a quick scuff from when someone had door dinged me for free. The fact they made it up like that made me quite the happy camper. I'm taking my car back in next month for some touchups (I am incredibly picky) and have a lot of faith that this repair will also be excellent. read more

My 21 year old son bought a car in March 2013 and the day he bought the car someone ran into him. The place he bought the car from, Taafel motors, recommended he take it to Precision Collision. We had a police report and the man that ran into him had insurance so we were optimistic. This was in March and they STILL HAVE HIS CAR. My son needed a rental car to get to and from work and the insurance company said they would pay for that as well. However, sometime in May the insurance ran out and when my son went to turn in the car and pay, they said the bill was $3,000! The insurance company contacted Precision and they said the car sat there for 2 weeks because they didn't have the police report. Regardless, that was 2 weeks and they've had his car almost 10 weeks!!!! I am ready to contact all 3 tv stations to help me find out why they still have his car and if they are going to cover the $3000 bill from Hertz Rental. Patti Gravelle read more