My one and only experience left doubt as to their professionalism and ability to perform adequate…read morework. On November 21st I called to see if my insurance notified Gerber for two car claims I had. Although Gerber did not receive either claim, I had already received an estimate for cost for one of the vehicles. The person I spoke with said I could come in on November 22nd to have the vehicle looked at. On November 22, I arrived at Gerber. I went to the front desk and the person working the front desk did not inspire confidence. After explaining why I was there, she asked if I knew who I spoke with and I did not as I was told there was only one person that handled my company's insurance (USAA). Ultimately I left, called my insurance provider and changed the place I would take my car to be repaired. My feeling is, if the small things like customer greeting, addressing customer needs on the phone, and attitude are poor quality, the important thing gs like repairing my vehicle would be poor quality.

Service of having my Toyota bumper replaced via insurance company. Quick Quality work was delivered…read more. Results were superb. Manager Nick was super helpful and left me with a value able impression and experience. I really liked the text message updates of my car's service progress.

Great experience with Don Embry. My vehicle needed some side-panel repairs after an accident & they…read morewere great to work with, as everyone was transparent, reasonable, and communicative. It came out looking like new!

Had (2) car wrecks in the last year and Don embrys took on both responsibilities to bring my car…read moreback to life and when I tell you that's exactly what they did omg yes !!!!!! The customer service , the detail , the respect they have shown me and my car is everything to me . I highly recommend Don embrys body shop ! They not only fix your car they detail it inside and out !

My car was damaged and needed repair I was referred by a neighbor and was pleased with the service…read moreand accommodations that I needed due to personal circumstances. He was very accommodating. I even add to take it back part of my window sealant had come down took it back and it was handled. He got my car back to looking like a new car and even touched up my door. I hope I will not need them again anytime soon but I will definitely recommend them if needed. Value good for the damage I had done and I appreciated his honesty from the time of the estimate to completion of work.

Donny is a miracle worker with a time machine!…read more My car is as good as new, thanks to Don Otts Auto Body! I had some minor front end damage and needed a wheel well cover replaced. At first, I mistakenly took my car to another shop (affiliated with a local Toyota dealership, use your imagination) for a quote. It was a battle just to get them to look at it because their online appointment system offered me a Saturday time that didn't exist and when I called, I had to call back multiple times until someone picked up in the shop. On top of that, I was obligated to wait a week before they would even look at it. Long story short, I was given a quote and left feeling unsatisfied, but I booked a date for repair and paid for the parts. During the time I was waiting for the date of my appointment to arrive with the Toyota dealership body shop, I had my oil changed at Smith Imported Car Service in Louisville. I told them about my issues, and they immediately referred me to Don Otts. Right there in the waiting room of Smith Imported, I called Don Otts and set a same-day appointment within less than an hour. Could not be easier! I brought my car over to the shop that day and had a quote, along with the bad news about my previous quote (a lot of after-market parts that were not for my make and model.) Without compromising on quality, the price Donny gave me was competitive along with a promise to use only Toyota parts. Donny had to go out of town for a week, otherwise I could have left my car at the shop for repair as soon as my parts came in. (Contrast with the Toyota dealership body shop where they said I would be lucky to have the work done by early November when I visited in September.) Here's the "happily ever after." Once the ordered parts came in and Donny gave me a call, I had my car back in just 2 days. It was looking beautiful and shiny again. I swear, these guys have a time machine. They're super professional and nice to boot. You can't go wrong with Don Otts. Don't waste your time on other places, and just call them first. Truly above and beyond.

The folks at Conn's were very kind and straightforward about the repairs. The estimate was…read moreincredibly accurate. Kim in the front office is so nice. What a great and friendly manner she has. My car was actually ready one day earlier than it said it would be and they washed my car and vacuumed it out for me! What a great shop. No wonder they're so popular! Everybody should go to Conn's.

Found this business on Yelp. I visited the location in…read moreJTown. I recommend. There's a designated area for estimates, the office runs like a well oiled machine. They called me to remind me of my appointment, and they were ready when I got there. Received an estimate and a realistic time frame when to expect the job to be complete.

The only place I feel completely comfortable leaving my car. This shop is run by friends of my…read morefamily for about 15 years. They are trustworthy and fair. I have never felt overcharged, and they won't do more work than what is necessary. The longest I've ever had to wait for a repair was 3 business days. You can be assured they will fix any problem you have with accuracy. They will explain everything to you in a way you can understand--it won't be that car language gibberish you get from other shops. This way, they help you to know what the problems are, what they are caused by, and how they are going to fix them. HD Automotive will not try to rip you off. Also, they are some of the friendliest folks I know. Isn't that nice these days? Go visit them--it'll be worth the trip.

Extremely honest. I had lost my wallet with money and id. After servicing my car, they returned the…read morewallet and everything in it. It had fallen out of my shirt into the engine compartment where they found it. They dont do unnecessary repairs. They will work with you by priortizing performance safety convenience items to be worked on. If they make a recommendation and do the work they show you the old parts and explain why.

Service was exactly on time, results look perfect: great service all the way around…read moreConvenient location Smooth insurance company and collision center coordination

I got my fender and front grille replaced here on the phone my fender was $985 and once replaced…read more$1500 of you care about your car do not come here they will take over a month like my Mercedes e350

They did a great job of communicating and explaining to me the ceramic coating process and how…read moreexactly to care for it afterwards. I was really happy with the job they did and their communication with my vehicle. I appreciate all your hard work!

I decided to try the Ceramic Pro coating on my 2023 Harley Davidson Road Glide. I was skeptical…read moreabout how good it was, it is costly. But, WOW unbelievable results. Great Service and great folks to deal with. Would highly recommend!

Looking for a reliable auto shop that won't break the bank? Rockford Auto is your go-to spot! With…read morereasonable prices and 4-star quality work, they make car maintenance a breeze. Whether you're coming in for a routine check-up or more complex repairs, Rockford's team has you covered with top-tier service. And here's a bonus: they offer a wide assortment of car products and services that might just surprise you--so you might leave with more than what you came in for! Tucked away across Dixie Hyw is East Rockford Lane off Dixie Highway, it's easy to overlook, but trust me, this place is a hidden gem. The shop's unassuming exterior doesn't do justice to the quality and care happening inside A fun fact about Rockford Auto? It's been serving the local community for over two decades, starting as a small repair shop in the owner's garage. Over the years, their commitment to great service at affordable prices allowed them to grow into the full-fledged operation they are today. If you're in the area and need reliable auto work, make Rockford Auto your next stop. You'll get quality service and maybe even find a few extra goodies for your ride!

My family has been dealing with Fred and Allen for over 16 years and they have always treated us…read moreright. They explain everything before they start the work and send us riding with confidence of a job well done.