I went in for an oil change and they were thorough and even told me about the small damages they…read morecaught onto while under my car. Still waiting for an estimate on further repair but I'm sure it'll be well worth the price and time. Thank you again!

The folks here were very nice to deal with. They were reasonable, honest, and prompt to get the…read moreHonda CRV repaired.

Called 3 times over 2 days to schedule a repair of my Subaru Forester with no return call from…read moreMark. I called the dealership and got right into appointments.

The service and timeliness is great. They always find the issue and the pricing is always inline…read morewith other shops. They fixed it what was needed

CJ and his team did great work for me on my 1970 Mustang Mach 1. I would not trust "my baby" to…read morejust anyone, but after walking thru the shop and talking to CJ and seeing his vision for his company, I knew I could trust him to do great work on my car. Thanks CJ. Michael Donnelly

I would consider exploring other options…read more Upon having our transmission rebuilt and rear main seal replaced by Gears we had an immediate oil leak from rear main seal (approximately 1 quart every 2 hours). Gears Transmission indicated they were not obligated to warranty rear main seal leak (in which they replaced). After 4 weeks of constant calls, broken promises to remedy, paying for repairs out of my pocket and pursuing legal action for reimbursement I finally received reimbursement for warranty work. To make matters worse, a broken bolt was discovered from seal install, meaning they broke a bolt and attempted to hide during installation. In addition, a loose bolt in transmission bell housing was also found. During transmission repair and warranty claim, Gears was horrible about providing updates; they only called/ returned our calls two times over this 9-week process. Granted, we travelled cross country day after receiving truck with rebuilt transmission and Gears had to use another shop to perform warranty repairs; however we had to take truck to 2 different shops of their choice so they could obtain multiple quotes and we ended up paying for repairs out of pocket after they reneged on paying their bill to vendor of their choice. Only after beginning legal proceedings did I receive reimbursement for main seal replacement.

professional great people honest.. I will highly…read morerecommend!! They will not lie to you ..

BEWARE OF Billingsley Automotive and avoid taking your vehicle here for anything. My father took…read morehis car here for an alternator, the car never ran right afterwards. He took the vehicle back to have them investigate. They explained to him that the radio was shorting out and was causing the battery to drain. When my father arrived to pick his vehicle up, upon leaving noticed they completely destroyed his dashboard. He immediately turned around and took it back. They claimed his dash was already like that and said they never touched it. This is a complete lie. I know for a fact his dashboard was not tore up like this at all. They completely destroyed the dash when they tested the radio and then claimed they never touched the dash.....you can't test the radio without removing it, you can't even get to the wiring without removing the head unit. I WOULD NOT DO BUSINESS HERE. Instead of them owning their mistake, they chose to lie and claim it never happened then said they took pictures of the dash when it was dropped off because they knew he would blame them, again another lie. We will be reporting this to the BBB. Taking advantage of people and damaging property then claiming it's not their fault.

I had such a great experience at Pep Boys while traveling with my five kids and pulling a trailer…read more I suddenly needed two new tires, which was stressful, but the team was incredibly kind and helpful from the start. They put me on the appointment list for the time I expected to arrive and got me in right away. They performed a full inspection and discovered that the tires I previously had installed were the wrong speed rating for my vehicle. They took the time to explain everything clearly and even walked me through how to address the issue with the previous shop. That level of honesty and helpfulness meant a lot. They also gave me an estimated repair time and ended up finishing sooner than expected, which was a huge relief with kids in tow. Everyone I interacted with was respectful, professional, and genuinely caring. I'm very grateful for their excellent service and would absolutely recommend them to anyone. Especially if you want trustworthy help!

I came in to get a repair on a coolant bypass valve that takes 1.5 hrs to complete for a competent…read moretechnician, they ended up needing my car for 5 days to identify and correct the problem even though I communicated the issue when I initially brought them the car. They insisted I only needed my oil changed to clear the code I had. They then broke a heating line on my car, lied to me and told me that it was brittle and old and broke on its own on a 6 YEAR OLD CAR. I contacted the service techs at Toyota and they informed me that was highly unlikely. Their manager then lied to me further and doubled down and gave me a bad discount. Businesses don't feel the need to give a discount if they're not at fault for breaking your stuff. Do not trust them to do anything more than change your oil, if that. Will never be back.

Tire pressure monitor on 1 wheel and tire rotation. Service was performed quickly and to my…read moresatisfaction.

I just needed an oil change around noon and the dude at the desk which is the best way to describe…read morehim way very rude. Do you have an appointment? We are booked full today? I didn't know I needed a F appointment dip S I wouldn't ever recommend this place they have their nose to high in the air.

I showed up at the end of their work day asking for them to press out an old bearing and hub. I…read morealso asked for them to press in the new ones. I had asked another place to do it, but they (after several hours) said they were unable to complete the work due to lack of tooling. I was left with a last minute effort to get it done so I could work. They, without reluctance, performed the work in a timely manner and at a reasonable price. I have other projects that I will be calling on them for in the future. I'm impressed

Driving out of my neighborhood my battery light came on. Drove down to Maxi Muffler on East…read moreBrainerd Rd and they confirmed that my alternator had failed. I took it in at about 9am and I was home with a new alternator by 1 PM. Well done to Jason and his crew. Very, very pleased with their service and professionalism.

John went above-and-beyond in terms of customer service. He worked around my schedule and provided…read moresolutions to my car problems that not only met, but exceeded my expectations. I plan to come to S&S Auto with all of my future car work, as they have truly stood out. They are flexible and work with you to make sure needs are met, and truly perform quality work. They even found a few things that needed fixing in addition to what I suspected and were able to do those repairs as well.

Just moved to Chattanooga last month. 2021 Explorer that would only run for 10 minutes on a fully…read morecharge battery. Then would not start and had a Service Charging System light. Called the dealership and they were over a week out. Saw a review for S&S and gave them a call. We very knowledgeable and articulate on the phone. Had it towed in on a Monday night and received a call with the diagnosis at 9:15am Tuesday morning. Communication from the staff was the best out of any car repair service I have used. Far superior than the dealerships. Picked it up Thursday afternoon and it was running like a champ. Price was what I suspected for an alternator and a battery but had to be less expensive than the dealership. S&S quoted 3 hours labor and the dealership said 8 over the phone. Will 100% use S&S again.

came in with a weird noise coming from our car on a road trip and everyone was kind and…read moreunderstanding. highly recommend these guys. they were able to find the problem quickly and fix it in a matter of 5 mins :))))

Brought my car in for a warranty repair and my deductible was $100, by the time I was called to…read morepick up my car (3 weeks later) my total was $800. There was no communication from the shop about any issues and to let me know that there would be more money that I would owe until it was ready for pick up. This is very unprofessional and I do not feel that I should have had to pay for 2 bolts that broke while they were fixing the car and 2.5 hours of labor.