This place was confusing and there are no seats to wait for your bus so we sat on the floor of the…read moreterminal. However, as a pilgrim you end up doing this alot. You can easily catch the wrong bus if you don't double and triple check. I mean I know there's a language barrier but even the drivers almost made us go on the wrong bus. We bought our tickets online but they really don't check. We were trying to go to Astorga and boarded the bus number which was on our ticket. Then the driver made us go on a different bus. The actual bus is comfy with foot rests. There is a restroom on the bus but it's nasty I was told. Similar to one on a catamaran, pee all over the floor. So we just held it until the first rest stop. We had planned to catch a train but it sold out. The bus was pretty cheap though $30 and only an hour longer. The bathroom was nasty and there was no toilet paper.

This bus station went through a really great renovation. Last time I was here was about 4 years…read moreago. Back there you needed to wait for the buses outside, it was unclean and it seemed insecure. Now it has a great waiting area with some small shops and places to eat. It now has clean bathrooms, is well lit and has really good signs. It also now has escalators. Very surprised in a positive way of how much improvement has been done.

We took ALSA from a clean Estacion de Autobuses in Malaga to Seville's Estacion de Autobuses de…read moreArmas (dated and doesn't even have taxi stand outside; we had to drag luggage down stairs to street level ). The bus interior was clean and there's free wifi + behind-seat TV screen entertainment The driver was professional, polite and greeted us at door. We were provided with earphone and bottled water upon boarding. Didn't get that riding on competitor buses. The seat number is on window. From our limited experience (we also took bus from Malaga to Granada) we feel ALSA has the best on board service traveling by bus on day trips or from one city to another in southern Spain

Terrible bus company. Makes unannounced stops with complete disregard to the customer. If at al…read morepossible, take the train and avoid ALSA at all costs.

The new Intermodal Station in Plaza Elíptica is located in the South- West area of the city of…read moreMadrid. The different modes of transport involved in the Intermodal Station are: intercity buses, that access to the city through the A-42 Highway and the Vía Lusitana Av., urban buses that have stop in the surrounding area of Plaza Elíptica and the two Metro lines, L -6 and L -11 , which have stations nearby the square.  The Intermodal Station has three underground levels with 20 intercity bays and urban buses stops are available. The new Intermodal Station integrates lines 6 and 11 of Metro de Madrid and has commercial areas contributing to the financing of the construction and operation of the Intermodal Station. It has exclusive access tunnels for buses on two levels, longer than 600 m, which reduce access time to the Intermodal Station avoiding the main areas of traffic congestion. It also has parking area for empty buses and a system of ramps that allows communication between different levels and entrances/exits, interchangeably, with the two main roads, A-42 and Via Lusitana. The project includes the final design of all elements, infrastructure, architecture, all kinds of systems and facilities, furniture, etcetera.

My travel agent booked this for Sagrada La Familia and says 4.5 hours... it was basically 2 hrs and…read more2 hrs of bus drive and walking to the bus and to the destination. We were suppose to have1.5 hrs at church and it was barely 1 hr and he had to speak Spanish and English at each location. Book your own tour with site and you will also get to do Towers. We did not get any time to roam or see anything else but main room and exteriors. Park Guell was same way - it said 1 hr but had 45 min and didn't get to do to museum or any of the buildings. Not worth money and no way 4.5 hr tour!!

Do not! We paid for a small English-speaking tour and got a giant squeezed bus full of people with…read morea guide with an accent so thick you couldn't tell if he was speaking Spanish or English. Had one foot between my face and the seat in front of me. The guide (George?) would not engage with his clients, kept a tight schedule and had no other interest. My partner left her hat at a prior stop and had to take the chance to go back on her own because we could not get his attention even standing next to him. He was unintelligible to many English- speaking passengers. Biggest waste of my time and money and I have been on tours all over the world.

We took several tours with this operator while in Madrid, Spain…read more What attracted us was the moderate price and the fact that we had time on our own to explore the place at our own pace. We took a full day tour to Toledo. Transportation on buses back and forth departing from Plaza de España which was close to our apartment. We were given about 45 min guided tour and the rest of the time was on our own. They provided stops for panoramic views of the City. The Second Tour we took during our stay was Segovia-Ávila. That was fantastic too. Our guide in this tour Alex was a young History Major Student with a light funny touch to the narrative. Another unforgettable trip. And, when you book tours with them you get a complimentary tour of Madrid. It took us places in Madrid that otherwise we would have missed. We thoroughly enjoyed all these tours, and certainly got our monies worth.