My travel agent booked this for Sagrada La Familia and says 4.5 hours... it was basically 2 hrs and 2 hrs of bus drive and walking to the bus and to the destination. We were suppose to have1.5 hrs at church and it was barely 1 hr and he had to speak Spanish and English at each location. Book your own tour with site and you will also get to do Towers. We did not get any time to roam or see anything else but main room and exteriors. Park Guell was same way - it said 1 hr but had 45 min and didn't get to do to museum or any of the buildings. Not worth money and no way 4.5 hr tour!! read more

Do not! We paid for a small English-speaking tour and got a giant squeezed bus full of people with a guide with an accent so thick you couldn't tell if he was speaking Spanish or English. Had one foot between my face and the seat in front of me. The guide (George?) would not engage with his clients, kept a tight schedule and had no other interest. My partner left her hat at a prior stop and had to take the chance to go back on her own because we could not get his attention even standing next to him. He was unintelligible to many English- speaking passengers. Biggest waste of my time and money and I have been on tours all over the world. read more

The business office is a rather small near hole in the wall (very few waiting chairs and no bathroom facilities) setup but the service is friendly, knowledgeable and all offerings are at decent competitive rates. I took two Julia full day tours hitting the likes of Toledo, Segovia and some places in between. The buses used, whether Julia or others, are clean and comfortable. The tour directors are top flight, friendly, knowledgeable, helpful and fluent in both Spanish and English. The tours are offered with lunch or without lunch. I would suggest you elect not to include the lunches as you can do far better on your own. For lunches, they tend to herd you into what amounts to nothing more than a crowded bus stop packed with other tourists or tour groups having rushed service and far less than quality foods. Indeed, you can do far better food wise in any of the local street bars. All in all for the price, they aren't bad but nothing really special or unique. read more

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Our guide Tamara provided an excellent experience for learning about the Museo del Prado. I'm not a huge art fan but she made the tour informative and a lot of fun as well . My two teenage girls loved her as a guide. We also used Julia Travel for a full day tour of Toledo. I enjoyed that trip as well. read more

We are on the coach for a 9 hour tour from Madrid to Avila and Segovia (on Nov 20, 16). I've never met a tour guide as cold as ours. The bus has no toilet, and Avila, our first destination, is 128km away. When I asked, a brown-haires lady in the 50s, when we are arriving. She gave me a stiff face and shrug:" I don't know, I'm not the driver". When I asked:" are we making bathroom stop". She first replied" when we arrive," then made an announcement to the group:" we are not making toilet stop!" read more

I did a full day trip to Toledo. The good: The person who did the one hour guide was fantastic; very well knowledgeable of Toledo's history and places to visit. The bad: The bus didn't have WIFI (as offered) and it seems their only purpose is to take care of bus tours. The ugly: The tour guide lead, named Lara, is the most disrespectful person I've seen. When the bus arrived to pick us up (the full day customers), besides we were just waiting first in line to enter the bus she (without explaining the reason for her decision) she asked the half-Day customers to enter the bus ahead of us. When we asked to know why she began to treat us with full disrespect, swearing and pushing us out (???). Either she needs intensive training on what customer service means or she just doesn't deserve working for your tour company. read more

Don't waste your vacation time on this bus tour. First of all it's 3 hours long, and yes you feel every minute of it. The tour guide was knowledgeable and friendly but the whole experience is pretty dull. You're on the bus strolling through neighborhood after neighborhood that all basically look the same. You'll get to see some historic spots but you won't stop at any of them. The one place you will stop at to walk around, The Hard Rock Cafe!!! Are you kidding me? That's the last place I want to see. What's the next stop Applebee's? Anyways the bus is air conditioned and very comfy, which is probably why by the last hour of the tour half of the bus was fast asleep including myself. Do the hop on hop off bus tour instead. read more

Their tour guides do not speak English well at all!!! And the half day tours are crappy because the bus ride takes most of the "half-day," so you get 3 hours on a bus and 1 or 1 1/2 hours in the city and on the tour. Thumbs down for half-days, but a pretty good thumbs up for full days, since they do have nice buses and good places to go. Still, they don't give you enough free time on half-day or full day tours and the guides don't speak English well. read more

Took a tour of Avila and Segovia with Nuria, she was amazing. She was very informative and answer all questions. Tour was 8 hours long. They keep to schedule which can be good and not so great. Good because you start your day tour all day for those on a tight schedule. You don't have time to really explore or shop. A must do for travelers in the area. ++++ read more

We took a bus trip to Toledo with a "traditional lunch". We both got stomach poisoning definitelly from that food and were dead sick for a week. Julia Travel did not care at all- suggest to keep away. read more

My husband and I took a Julia tour when we were in Barcelona on April 11, 2017. It was a morning tour of Park Güell and La Sagrada Familia. We were told in our travel instructions to meet by the gift shop outside the front entrance to the park. When we arrived, there were over 40 people standing and waiting and asking each other if they knew what was going on. Finally, we noticed a girl standing against the window who appeared to be signing people in. In addition to the girl were two women - who seemed to be part of Julia. There was no outreach on the part of the tour guides. We had to seek them out. The method for sign in and then dividing us into groups was completely chaotic. Our tour guide Christine happened to be excellent as she was both engaging and knowledgeable. At the end of the Park Güell portion, we had to walk to a parking lot to catch a bus to La Sagrada Familia. There was a big glitch in that we had to wait nearly 25 minutes for our bus to appear. Many calls were made by the tour guide. Then, instead of going directly to the cathedral, we were told we would have to first stop at the Julia offices. A reason was never given. The offices were directly across the street from the cathedral. There were no bathrooms, no water, no AC. We had to wait there for 30 minutes. We were all under the impression that a bus was to take us directly from Park Güell to La Sagrada Familia with no additional stops. Once across the street at the cathedral, our group was made to wait another 20-30 minutes while again our guide was on the cell phone calling what I hope was her office. Our tickets said that we were on a " skip-the-line-tour", but it seemed that everyone else went before us. My disappointment is not at all with the quality of the tour guide as again, she was excellent. My concerns are with the chaos that ensued several times during our tour. These issues were all organizational and completely unnecessary. They put a damper on what could have been an excellent tour. read more

While in Madrid , I took Marqus R. on two tours , one to Toledo for a full day and the other to Segovia & Avila. We met at their terminal before 9am and I must say they offer no services. At one time there may be 6 to 8 tours going out so you really have to listen for your tour. I really enjoy the trip to Segovia , its a beautiful city not to say that Toledo , the first capitol of Spain is not. The buses are clean and modern but than God we both were not plus sizes the seats were perfect for us but we could have used more leg room. One both tours there is a lot of walking because streets where not made for buses over 500 years ago. The rates are fair and if you are a senior you get a discount , On some tours you can buy a lunch for about 8 euros but it's better to go on your own. We bought one lunch but the service was slow we had to time it with a calender, plus the food was just OK., it was like grazing with a heard of cattle. On the Segovia tour we ate in an excellent restaurant where the food, service and views were just great. Also they take you to one or two tourist traps were you pay double for those souvenirs. All in all I recommend a tour or two, they can go where you cant. read more

We booked several tours in Spain through Viator. Most of them end up with Julia travel. If 4 days tour of Southern Spain was well organized and planed with very good hotels, one days tours were different quality. Oranjestad royal palace was with Isabella as a tour guide. She was very rood, with horrible English , never stopped to wait fro the rest of the group to get together to listen her explanation. The palace itself is magnificent and worth to see. Unfortunately this experience was ruin by Isabella. Julia travel company does not evaluate the quality of its tour guides. read more

PLEASE TRY TO AVOID THIS COMPANY. It is difficult to do because they have cornered the market and it shows in their attitude to the customer. They are hard to contact on the phone to confirm trips and to arrange a pickup time, which they usually are late for, the tour guides speak poor English. We where the first to be picked up on one trip, then spent two and a half hours picking everybody else up. WE WAITED UNTIL THE EVENING PRIOR TO OUR TRIP TO HAVE CONFIRMATION. OF OUR TRIP TO MOROCCO. We did a three nights and four days Morocco trip leaving In November. This trip involved two days and a half days solid driving in a small mini van with hard seats. It broke down half way to Fez and we spent an hour waiting for the bus to be fixed. We must say that the driver was great. A real gentleman. The first hotel lobby was five star but this did not equate to the bedrooms. The food was very bland, not spicy as we expected, we had an early breakfast one morning and the left overs from the previous morning, even the pancakes where served. The trip to the old town and markets involved visiting shops that the tour guide was obviously on the payroll for. One in particular was the. Palais du Tresor rug shop. They had a beautiful collection of hand made rugs and we decided to purchase one at considerable cost, they packed it for us very securely and we decided not open it until we arrived home. Much to our horror the rug we had carefully transported home was not the one we saw and purchased, it was a piece of junk. It was a very bad copy with substandard work, several cuts on the edges and fraying, variation in colours in short only good for the bin. Both tour guides involved made a great play on stating how honest these rug vendors were. What a joke. In Tangiers we where advised not to go out at night as it was not safe. Than was very true. We understand that Tangiers is now promoted as being the place to visit. What idiot brought that up. The hotel was a three star not four. There was no meal prepared for us and when we finally did get served it was inedible. The rooms stunk of cigarette smoke and we were unable to lock our door and had to wedge a chair against it. It was the day of the French Massacre and when we were in the foyer, the staff and some of the clients were laughing and cheering. We felt very uncomfortable. We are Australian but we are English speaking and we felt we were fair game. The good thing about Morocco was the history and the architecture. The very best thing was arriving back safe in Malaga. read more

recently got tour with julia tours the only thing was good one of the tour guide josepe nothing else was comfortable cant give any star to this tour agency very bad. read more

Booked from Australia. This was Madrid to Lisbon 5 nights. Nice tour guide to Portuguese border and bus good. Then swapped to a smaller bus and a tour guide that did nothing. This was the start to a really poor tour. Not much info passed on. When arrived in Lisbon not much info on what was happening upon arrival. Had to take own bags to room which was doable but didn't know till we were off the bus. Sold two tours. The Fado tour was good but we left at 7:15 and spent most of time on bus picking up others till arrived 9 pm for show this after we had been on bus since 8:30 from Madrid. Next day a pitiful tour of Lisbon. Paid for tour to Sintra cost us about $59 each then put on another bus packed and three languages so really not doable. Our tour guide came with us. Why I ask? She said and did nothing for us. So 2:15 till 8 pm and it was painful. I could go on and on but really this spoilt our visit to Portugal. Glad to see the last of them. Don't go on their tours is my recommendation. read more