The came out immediately this time! This has never happened for me. I travel to this airport 3-4…read moretimes a year. Typically, its 20 minutes to an hour wait. What a great experience.

Hot mess! Very unorganized to return to the states in Feb absolutely a mess!…read more We arrived early for our travels and it didn't matter. There was no flow, no organization. Staff was unhelpful and rude. I was astonished at the way the airport security was run and disappointed.

We decided to try the speed train to go to Barcelona instead of flying; even though it actually…read morecost us more to ride the train than flying. But boy, were we glad and pleasantly surprised!! We would 100% do it this way again. Getting to the train was easy and not as complicated with having to go to the airport and having to go through TSA and then running to the terminals. The train was clean, convenient and fast! Staff were very helpful and polite! Even with the singular ticket it was still roomy for my husband. They have clean and decent restrooms and a beverage bar. It took only about 2hrs to get to Barcelona from Madrid. It was a great experience that we highly recommend anyone to take it!

It was a very easy, clean train. We preordered food and drinks beforehand, and they gave us our…read moreitems during our train ride.

I last flew on anything related to Iberia a year ago when I flew Vueling and it was a nice flight…read more It was MRS to BCN. So, when looking for flights from home to FCO recently and coming across a multi-leg American Airlines flight that used Iberia for the last leg, I was happy to select Iberia. Boarding was easy, but I'm OneWorld Emerald, so I was able to board in Group 0, so pretty much immediately. Once on board, the staff was very friendly and helpful. The main FA came to acknowledge my status and offered me extra assistance as well. The flight was nice and smooth and quicker than on time, getting from MAD to FCO 30 minutes early. I'd definitely fly Iberia again.

The best part of ending up here was that we had so many restaurants around to help pass by the…read moretime. The service of the people working in Iberia puente aéreo was great and easy to everyone to understand, thanks to the bilingual communication and TVs with the info there too.

On our most recent trip to Madrid, we were closest to Sevilla. The metro stop is very close to Sol,…read morebut services different lines, so it depends where you're headed! Often, going through Sol is more convenient because it services three different lines and goes in various directions more directly.

Sevilla is one of the busier stations on the Madrid metro and is, for a pleasant change,…read morehandicap-accessible. This after major renovations earlier in 2019 that added the accessibility features. There are elevators from the platform level to the ticketing concourse and to the street level. The station serves Line 2 and is between Banco de España (toward Las Rosas) and Sol (toward Cuatro Caminos). The platforms are a little narrow so please watch your step. [Review 12518 overall, 2308 of 2019.]

Affiliated with Tour Agencies. WAMOS is sponsored by MADRID HARD ROCK CAFE with a 30 min stop for…read morefree soda, bathroom break, and free souvenir with 35€ purchase. VOUCHER-centric. No voucher, No ticket even though Names are IN a list and fully paid. :-( RESTROOM available inside. Guided tour in Spanish and English that may have been a necessity due to less Tourist. I prefer to have a dedicated one-language tour to gain more info. Covered, comfortable coach with a per stop head count. No Missing Tourist. :-D 5-10 mins photo ops with promptness on time.

The 3-hour Wamoos Bus Tour of Madrid is one of the worst I've ever endured, and I travel a lot and…read moredo a lot of these tours. You may as well toss your 24Euro in the trash rather than endure this nightmare. It started a half-hour later with pickup at our hotel. We took another half-hour driving around town picking up other travelers, not all of whom were on this tour. We were then taken to a central underground bus depot, where we actually bought our tickets and were shown which bus to board. Although advertised as "English", it was actually bi-lingual and the "guide" spoke more in Spanish than in English, taking time that he could have spent explaining things in more detail. The "guide" had all the charm of an un-tipped waiter and the tone of a tape recording. He didn't even introduce himself to the group or make any opening remarks. We just suddenly found ourselves on the road, listening to a voice that may have been the bus driver's for all we knew . The "guide" spoke so fast we had trouble following him, even though he repeated himself several times. The photo stops he made were useless. One was at a vacant lot that overlooked a statue of Columbus on a busy street; another was at a bull ring, which i found nauseating, even though the place was closed. Although the "guide" told us it is possible to go in and view the arena, this was not true. What you could do was by a 12 Euro ticket for tour of the bull ring, which was not possible in the 15 minutes he gave us for this stop. The "guide" could not even answer a simple question about Madrid history when I approached him and he was more interested it taking his cigarette breaks than relating to the tours. We got a brief glimpse of a few historic buildings and perfunctory comments about them and Madrid's history - practically useless - and no real photo opportunities. Several people left the tour after the first hour and we did the same when it stopped near our hotel, thus avoiding a very long walk or cab ride from the point where the tour would have ended. Much of the time was spent stuck in traffic on the city's busiest streets, while other tour buses made their way through the back streets and stopped a places like Plaza Mayor and the nearby market, rather than whizzing by them with barely a mention. The driver was not very good and drove in such a herky-jerky stop & go manner that many of us were nauseous by time we escaped this ordeal. We paid for a short, cheap tour and that's pretty much what we got. Avoid at all cost!

Convenient airport with free wifi, lots of food places and access to the metro from within. However…read moreit is HUGE. Prepare to walk and come with enough time to make your flight. [Note for entering the aiport: from any side, metro or driving, youcwill need to show a boarding pass. I came from the metro on a Wedsnesday at 10am and the entry line was only about 20 people and the attendant allowed one person to come in with me. The outside line if you drive seems a lot more confusing and long] If arriving from T4, the metro is just a skip away. For T1-3 its a good 15 min walk to check in and another 5min to TSA if you walk at a good upbeat pace. [FYI on Dec 2025 you still have to take out liquids with the 3 oz rule, and remove your shoes.] Once you're through security, there are lots of places to eat and shop but be mindful of which gate you're departing from. My gate was A9 and after security it was an additional 15ish minutes. There were no proper signs once you got to A8 indicating where A9 was until i walked towards the restaurants and notice a flight of stairs going down with a sign reading A9-16. Once you're downstairs, there are no restaurants or shops and it gets chillier. You will have to take a bus to board so make sure youre not counting on sprinting through the gate at the last minute. There are also very limited seats. I was there 2 hours prior to boarding and got a seat, but an hour after there were no seats left. Wifi is free but limited plugs. I only took off 2 stars because the employees are neither friendly nor knowledgeable so beware of their directions. Whatever you do, do not come off strong or you will get NOWEHERE. I saw a couple get slightly frustrated and that only got them in a bigger problem. I also took out stars for lack of visible signage.

A fairly large international airport with lots of different destinations and airlines. We arrived…read morebefore 9am and it was fairly crowded. The traffic was bad and the departure gates were difficult to navigate. When we got dropped off, it was difficult to find an entry to the building where the doors would actually open. There were very few doors available and the doors had long queues to get in because they checked everyone's boarding passes at the doors. The door that we were able to enter in was over 100 check in desks from where we needed to be. The security line was also a little bit confusing. There was very limited signage, but they do require that electronics be taken out of the bags. The areas by the gates were not the most clean. A lot of the seats were dirty and there was trash in a lot of areas. The restrooms were fairly clean and there was good signage for finding gates.

I ended up in the train station a few times and wowwww is this station massive! I mean, I should…read morehave expected it, seeing as how it's in a major city, but it's even bigger than you expect, especially when it's 6 am and you're trying to find a train. Everyone who worked here that I encountered was super nice and helpful if I asked for directions. The bathrooms were really clean too, you have to pay 1€ to use them so have change or your credit card ready. Also if you're American, prepare to go through security. I hadn't seen that before and for a moment worried I was in the wrong place instead of the train station, but nope, they just take precautions here.

The building is currently under construction and definitely hard to navigate if you don't speak…read moreSpanish. Part of the issue is that there are multiple train companies and they are not easily identified. We waited in line 3 times.. and each one was the wrong one. But 4th time was the charm.

As New Yorkers, sightseeing buses have never really been our thing. Period. But when my party of 6…read morestrategically planned our trip to Morocco, we intentionally built in a long overnight layover so we could squeeze in a few cultural activities before coming home to the states. One part of that plan was- a nighttime Big Bus tour that began just a few hours after we landed from Tangier and ended up being a great decision. The double-decker bus is comfortable and has spacious seats. Thankfully, the weather was on our side. It was sunny, warm and yes, hot- but the beautiful evening made the ride even more enjoyable. The bus attendant(?) was welcoming and handed out brand new headphones that you plug right into the seat in front of you that came extra handy when the recordings pointed out city landmarks and monuments along the way. A special shoutout goes to the driver, who made the entire ride even better. They drove super smooth, never rushed the ride and made everyone feel relaxed, take in the sights and really enjoy the evening-nighttime city views. This was a fun and surprisingly relaxing way to experience the city during our layover and we made time for it.