Ran into trouble when noticed the car over a big-bad oil puddle. Finding myself in Leicester I…read moreYelped helter-skelter; found Raul's had all the tools, and took it to get better. They were so nice, friendly and kind. Diagnosed the problem before I could drop a dime. Gave me a ride to keep me on time, and when the repair was done, don't you know, son-of-a-gun, they drove the car to my design. The price was fair I do declare. They took to easing my despair with their pleasant and personal flair. Thanks Stacy and Raul and all the rest of the mechanics; so cool!

My family has been using Raul's since we moved to Leicester about 5 years ago and have always been…read moremore than happy with the service provided. They have always been more than helpful even if it's a stupid question they are more than happy to help. From Stacy ( I hope I spelt it right ) in the front running around making sure everything is done on time to all of the mechanics they all know their stuff and are super friendly. Their prices are always great and the work is quality. We wouldn't take our cars anywhere else. Thank you Raul's for keeping our cars safe and on the road for my family.

Highly recommend! They painted my rims, changed all the car emblems/symbols, and completed the…read moreinspection flawlessly. Everything came out clean, professional, and exactly how I wanted. Attention to detail was great and the car looks completely refreshed. Honest, reliable, and easy to work with, the only place I trust with my vehicles.

Went in for an inspection and oil change for a F450 motorhome. Charged $90.00 for the inspection…read moreand was told I would need front upper and lower ball joints $2437. and an alinement $500 a rear light was out $40 and a brake line $657 in order to pass. I asked for a full inspection of the vehicle that only has 53K miles. They came back with I needed Front brakes and rotors $1655. Rear Brakes and rotors $1684. and a air filter. $66. Total quote was 6 to 7,000. Ok do it I said. I believe this is way over priced, But that's not the worst part. I get a text saying the had a hard time getting the ball joints off and it was going to be 3 hours more in labor. Than I get a call saying I have a weird parking brake that was not quoted and they would get a rebuilt kit to save some money its was and extra $1800. Then was told it would take 2 days to do the alinement and when they did that I suddenly needed ball joints that they had a hard time getting off and was charged an addition $458. So the total cost was $11,123 and the vehicle does not even drive straight. So you know quotes mean NOTHING.

I found Joe when he was at a different location and he fix the convertible top on my 2007 BMW 650i…read moreand knew exactly what the problem was. Next I took it to him for rear shocks. He and his crew did a great job and I believe pays more attention to detail than the BMW dealership. I will take all my cars to him in the future. I am going in for front struts on my BMW and I have every confidence that the results will be superior. I will keep you folks posted.

Absolute hacks...and biggest liar I've ever met. **** Update…read more4/27/26 I had forgotten that my wife had a mini dash cam in the car showing front/rear. I will be posting a youtube video about this shop later this week. Will post the link here. It proves all that I've claimed (and they denied) This review, although long, may be helpful to non savvy automotive people. First and foremost, I was a dealer technician for over 20 years mostly for German and Swedish car dealers. That was after being diesel mechanic in the military for over 8 years. Since then, I've gotten into other things so my time has been limited. We also own 8 vehicles so I sometimes sublet some repairs, such as my wifes Mercedes ML350 just last week with Joe's automotive. This is the diesel version which has been amazing for 7 years. Never once has it failed. I'm pretty sure it has (never) even had a check engine light on since we've owned it. Anyway, it needed some fairly simple maintenance stuff and took it to Joe's. The two main things neded: new motor mounts and serpentine belt along with an oil change. I supplied the parts from a very reputable online supply house (FCP Euro) that Joe agreed to install by phone days before. This was the first time I've ever used this shop. I agreed to bring it in on Saturday (4/11/26) he said more than once that he'd only be there until "exactly 12" - and he knew we were coming. We got there at 11:42 and the place was locked up tighter than a drum, rude. I ended up writing everything down again on the key drop envelope and left it. Days later, he calls back trying to sell me that it's all set. It was close to his closing time so I said we'd be there in the morning. Luckily, I called in the morning before leaving. Joe then explains that our vehicle is "barely running" and in limp mode. I thought he was kidding at first. He seemed totally stumped as to what was wrong which was concerning to say the least. Hours later, he calls and trys to sell me a sensor that should NEVER have been touched for my requested work, I thought, (nonsense) part was fine. Then explains that I have an aluminum turbo intake pipe that is also broken, and leaking air. A pipe THEY needed to REMOVE to access the serpentine belt. Joe then tells me that it was "broken previously" and talked in circles. He went on and on how these things can happen "out of nowhere" not knowing I was a mechanic as well, at the time. He then complained about how much time he had "wasted" on this vehicle and reminded me again, he wanted it gone. Hours later he called and assured me that it was now "fixed" and we should come soon. It was once again, almost shop closing time so I explained that we'd have to come the following late morning which he didn't seem happy about. I arrived there without any bad attitude, none. I'm well aware that things break, and I wanted to go over everything in person. I simplywanted to "see" what happened and pay the bill. However, in my experience, mechanics are like some cops.... they don't like to have their SAY "questioned" even when wrong. SO, we pop the hood on my wifes vehicle and my jaw nearly dropped (some pictures attached) I've NEVER seen such hack work in my entire life. Not only was it beyond shoddy work, it said: I don't care about your vehicle, or your safety and I'm going to lie to your face and get "huffy" when you don't buy the bs. He ran a BOLT that was flopping around (threaded to nothing) jammed between live fuel lines to support the turbo intake that THEY broke. I immediately said.... wow! I've never seen something like this, it's not even safe. I still WAS NOT nasty about it. Joe however went ON and ON about how they didn't do it, I can't prove it, it's old (every excuse you can imagine) Just sat behind the desk sounding like Joe Pesci denying everything. ** However! I just recently replaced the fuel and air filters on this same vehicle. As my usual practice, I took pictures of the engine so everything goes back to factory specs. In these couple of pictures it shows my turbo intake, NOT BROKEN which I showed to Joe.... he yet still continued to DENY, because... he's a liar. Funny thing is, if they told me it broke, I wouldn't have cared. While still in the office, waiting to pay the BILL that he didn't have prepared, his wife threatened to "Call da' POLICE" I actually laughed and offered to do the same. As I went outside and started the Mercedes, I immediatly noticed that the radio, climate control not working as well as "SOS" flashing on the dash. None of which were EVER an issue. Of course, Joe knew nothing about that on an 89 degree day, after his "road test" I poked my head in the door and asked about it just prior to leaving. Within 6-7 miles driving home, it lost power and we needed to have it towed. Instead of fixing his horrid work myself, I'm having it towed to Mercedes of Springfield and will file suit of all expenses. Joe did everything except set the vehicle on fire.

they're pretty decent but the price could be cheaper. Sometimes they quote you times and it's not…read moredone on those times, sometimes hours later - I do understand a call out or two can skew things but should probably keep customers that are waiting on specific times a call. otherwise they're not bad.

A $4000 job ended up costing $12000 for a replacement motor on our truck. We were lied to several…read moretimes about the job as progress continued and so did the price increase. Whatever you do get a quote for the full amount for repairs or you will be taken advantage and lied too.

I wish I could leave no stars. 1 for mastering the ability to "appear" honest. I bought a car from…read moreAndrea's auto sales and it needed the reverse light repaired to pass inspection. Andrea's mechanic brought it to Mac's who told them my BMW needed a footwell module... It did not!!! It needed a bulb housing unit. Huge difference in cost, both for the part as well as the labor. Installation is literally a 20 minute job, but the module needs to be programmed to the car and key, which is why the car ended up at Mac's. When he said I was done I told Ben the light still wasn't working and he told me to go buy a bulb because he didn't have one. The key wasn't properly coded to the module the first day I took the car home. The next day, after I drove it from there to Shrewsbury and then back to Leicester, he called telling me it was fixed. He failed to mention, that my car which was driven there on more than one occasion, was now completely dead in his parking lot. When I inquiried as to what the issue was, he handed me a list of things he said "might fix it", thinking I would actually allow him to ever work on a vehicle of mine again. He had already demonstrated his standards of proper business etiquette or lack thereof, as well as questionable tactics to me. I had to call my fiance to come jump my car and leave it charging for approx 10 min, just to get it home. He left it that dead, you got it!! Once I got it started, it was revving up and down by itself, which it definitely wasn't doing before. Upon further inspection I discovered oil leaking all over my alternator, blue scratches on my white car that it didn't have, a footwell module it didn't need had been installed and the original problem, being the reverse light, still in need of repair. I gave him an opportunity to make it right before I left reviews. I told him I was a reviewer when I met him, so I asked him if he wanted the key so he could make it as it was when it was brought to him. His response was to smirk and to say to me "na, you can take it". This happened in January, it's now the first week of April and I'm still trying to repair everything he did to it, in his attempt to squander money from me. I feel the need to mention he did know that I'm physically disabled due to a stroke. The fact that he took advantage of a disabled person, returned the vehicle in the condition he did, lied about what the problem was so he could charge the dealer for a top dollar job the car didn't need, shows his lack of morals... All to make money off of unsuspecting people. Is it not obvious that I test drove the car, checked under the hood, and thoroughly inspected the vehicle before I purchased it? I guess he thought I wouldn't notice everything he did to it. By far the worst automotive mechanic I've ever encountered. Any mechanic that thinks nothing of handing a completely dead vehicle back to their customer should be ashamed of themselves. Do not trust anything Mac's tells you. If you're adimant about using this shop, I have no clue why one world be ... I advise you to get a second opinion and thoughroughly inspect your car before leaving it here. Take pictures as proof because he will lie and smile about it. This business survives by fraudulently diagnosing vehicles and performing unnecessary repairs. Please beware. Fyi, I had to replace the alternator he covered with oil due to the oil filter seal he broke. Then I bought my own diagnostics machine, to fix the car. Are you dying to know what it was??? I need to clean the engine air control valve. My vehicle ending up at Mac's cost me the preceding parts he ruined as well as 2 months worth of insurance money for a car I couldn't drive!! (The alternator powers the battery and the oil that spilled inside ruined it ... that's why I needed to charge the battery to get it home!!)

I'm a big fan of this Mac's…read more They are expensive but they are honest. I went in hearing noises in my front and back brakes, but turns out it was just the back that were worn. They didn't touch the front, stating they had plenty of life on them ,and they weren't out to take my money. I've brought several cars here over the years, and have always been pleased with their service. I heard it from a coworker, and have since recommended 4 of my friends and family that come here regularly. I highly recommend them, they are very easy to deal with. They do provide loaner and shuttle services if needed.

I just wanted to say thank you for such amazing service. They are always honest, upfront, and…read morededicated to their customers. I stopped to have a tire checked and they took me right in even though they were so busy. They wanted to make sure my drive home was safe. They plugged my tire and i was on my way home after a really long hard day. My stop was the best part of my day. Thank you for being so caring and wonderful. It

I have been to Desmarais for many years and with a number of different cars, especially my 1972…read moreBuick Skylark convertible. I have never had a complaint about the work they did. Jess is a very smart and pleasant person and Billy is always available when needed. Chuck is an amazing mechanic and he has kept my Buick running well for over 10 years. I can not say enough about everyone that works there !! Randy McLam

So great! Honest, trustworthy. Will continue to work with them! We bring our trucks and car…read morethere and they always do an amazing job at a very good value.

The best car mechanic in town! Stop going to the dealership immediately! We've been taking our…read morevehicles to Kyles for years! We just bought tires for all of our cars and their prices were very competitive to online suppliers. I would highly recommend them to everyone.

Precision auto is the place to get any of your car needs, they fixed fixed my car after a major…read more acciden and it came out even better it was before ! the owner is such a great person always on top of everything making sure the customer is always happy ! I highly recommend this place.

From the owner: At Precision Motors Inc, we provide a carefully curated selection of quality pre-owned vehicles,…read morebacked by a commitment to reliability, transparency, and exceptional service. Our team offers tailored financing solutions for all credit profiles, including ITIN and passport approvals, making the buying process smooth and accessible. With a full in-house service facility, we ensure every vehicle meets high standards and continue to support our customers with professional maintenance, repairs, and warranty services. Proudly serving Worcester and surrounding areas — we also speak Portuguese

Great Service! I have bought several cars at Linders and…read morealways go there for sales and service. I would not think of going anywhere else.

they were quick and easy to work with. I can't complain. it's what is expected. an oil change and…read moresome brakes...normal stuff. no hassles

Brought my vehicle in for stains on my rear rim to see what it may be and when I went to pickup my…read morevehicle I was shocked. He went ahead and did a full blown brake job front and rear with rotors charged me $650.00 without authorization not even a phone call. When questioned he said the brakes where shot and the new brakes are better than oem brakes and the new ones have a full lifetime warranty. Two years later needed brakes again when I mentioned the lifetime warranty his response was there is no lifetime warranty then said what is a life time warranty anyway. Talked to other people and I guess this is his normal business practice for him. STAY AWAY TOTAL RIPOF

We have been going to Davis for more than 12 years now. Each and every time they are straight…read moreforward, fair and affordable. They have gone above and beyond what the typical mechanic would do for you. I look forward to being loyal customers for years to come!