When my cars thermostat got stuck closed 100 miles away from home Eric from Anytime was damn near…read moremy knight in shining armor. Eric was very effective and careful with my car. As the car is lower, Eric was prepared with blocks and all the proper equipment to prevent risk of damage. The car unfortunately had to be stored overnight but was delivered from TN to WNC by 10:30 am the next day without issues. Thanks Eric and Anytime!

I had a flat tire on October 15, 2025. My roadside service sent this company. After about an hour…read morethe truck arrived. Matt replaced the tire with the spare. I told him the spare might be bad because it had not been used since the car was purchased in 2014. After he replaced the tire, the spare went flat and came off the rim. Matt drove away telling me to call roadside service again. Another hour wait and a second bill for getting the car towed about 2.5 miles. At least the second driver was courteous and helpful. I know profit is the goal of businesses, but clients deserve good service. A very bad experience! I am relaying this experience to my insurance company. Mary Turner

Car fix has reasonable prices good service And excellent customer service shout out to Andrew for…read moredoing a great job today!

The highest standard of auto repair ive ever had the pleasure to be apart of. Clean profesional…read moreservice from every angle i recommend david osborne for your service needs both the manager ryan and david are profesional and care about the customers needs.

The owners fired the lowlife jerks that were running it in the ground and fully refunded me…read more Randall is amazing and I see great things from them in the future

Great experience, very professional group of guys will come back with any further workread more

Great people here. I had an issue with my wife's Acura MDX (flashing warning lights all over the…read moredash). Dennis Hall's crew looked at my car right away even though they were very busy on a Friday. They discovered that a simple issue caused the problem and fixed it within 5 minutes without charge. I greatly respect their honesty and help. Saved me a lot of hassle because my family was headed out of town tomorrow and, otherwise, would have needed to rent a car for the long trip. I recommend Dennis Hall Auto Service and plan to come back in the future.

Had a problem with our Jeep drivers side not heating properly. North Knox Jeep did diagnostic…read more $2500 to fix. Took it to CarMax where we bought it. $1900 to fix. Took it to Dennis Hall. They found a different problem. $285 FIXED!!

The best in Customer Service, Skill Set, Trustworthiness, Honesty, and... Mike and his fantastic…read moreteam are the best!!! Emily is the beauty at the front desk who should go business training people in ANY area of customer service--she's a GEM, and a TRULY HELPFUL and KIND first person you meet...soft-spoken, beautiful, understanding, and surprisingly BRILLIANT on the subject of what's going on with your car! I always feel like they save all of their kindness, knowledge and ability for JUST ME! I am truly in love with this place! Thanks to the entire team--the owner, the first-line, and the EXCEPTIONAL talent in the Service Area ... a smooth experience. Y'all should be training anyone in customer care and expert service! FIVE STARS

Jarek's has been a Godsend. The service is always timely and affordable. Due to having possibly the…read moreworst model of Mercedes ever made, I'm a frequent flyer here. I have never been more comfortable or trusting of mechanics. Even Emily at the front desk is a gem! Jarek's is always my first call when I have a minor issue, regular maintenance, or concern. Can't say enough good things! Very grateful for this team of wonderful and knowledgeable people.

I inherited my father's chevy 3500 454 dually at the end of 2023 when he passed away. After calling…read morearound to several shops in the area i finally found robert who said he could rebuild the engine for me. I trusted him and drove it to his shop at his old location on Feb. 8th 2024, and he still has not finished the job..14 months later at this point, and at another location. He has been paid in full, i have kept all receipts which amount to nearly $7,000!! Its very hard to get him to return phone calls and when he does its always "one more week." We made plans for me to come by the shop last Saturday (3-29-2025) to check it out and make sure everything was how i wanted it. He said it would be late but he would call me when he got there so that we could look at the truck. Well that didnt happen, i waited around all day and he never called. I called the next business day (Monday 3-31-2025) and was told by the receptionist that he was at the dentist with his daughter and would call me back. Still haven't heard from him and that was almost a week ago. I used to stop in to check on my truck every month or so but he made that very clear he didnt appreciate it by yelling at me he would call me when it was ready!! I have also been told he would have it ready when HE wanted it to be ready. I have been very patient and understanding but enough is enough. Im tired of the excuses and being left in the dark about what is going on, I just want my fathers truck back!

Had to have an INTOXALOCK breathalyzer installed on my nephews car. Got an appointment in 2 days…read more Did the install in the time quoted. They insured my nephew saw the video. The female tech ran through the procedure in the car with my nephew to insure he understood. She advised him it was very sensitive. A few weeks later he needed a ride home because he said he had one drink and it wouldn't start. I reminded him what she said. He thought she was just exaggerating. Robert the mechanic seems like an honest hard working guy.

BUYER BEWARE I…read morepurchased a brand-new $78.,000 Yukon Elevation in May. Kitty used her high pressure sales tactics to also get me to purchase a $2,988 extended warranty. Unfortunately, less than 2 months after the purchase, the car was totaled. I immediately canceled the warranty and Kitty guaranteed--multiple times--that we would receive our full refund in 6 weeks. It's now been 14 weeks, and we still have nothing. I submitted every document immediately. The only thing I've gotten in return were empty promises, inaccurate updates, and zero accountability. Every single timeline I was given by Kitty turned out to be untrue, and no one at this dealership has taken ownership of fixing the issue. I even called GM warranty department, myself, and they told me that Kitty was not telling me the truth!! She waited more than 30 days to even submit the cancellation!! This refund should have been simple. Instead, it has turned into a runaround, delay after delay, and a complete lack of responsibility. If you're considering buying here, be VERY cautious. Once they have your money, getting it back, even when you are clearly owed it will be an exhausting fight.

WORST EXPERIENCE EVER!!!! DO NOT fall into Kitty's high pressure sales tactics to get their…read moreextended warranty!! First, they will not tell you the truth of what exactly is covered. Second, IF by chance your car is totaled, they WILL NOT give you your money back, money that belongs to YOU!!! EVEN when it's in the 1st 60 days!!! Worst runaround, BIGGEST liars and scam artists I've ever seen in my 30 years of purchasing vehicles. Even GM warranty department threw them under the bus and said they weren't telling the truth!! It's now been FOURTEEN weeks that we've been waiting for OUR refund that Kitty promised would be to us in 6 weeks!!! BUYER BEWARE, and stay FAR, FAR away from this one!!

Was in Knoxville to visit my UTK child and my serpentine belt shredded due to a failed pulley and…read moretensioner. By pure luck, the Midas on Kingston Pike was closest to my hotel. Every single person, from the lady at the desk to the mechanics could NOT have been more professional, expedient and helpful. The car was fixed quickly and for a great price. The level of customer service was excellent and above and beyond anything I've experienced in the last decade. Whether you live in Knoxville or are traveling through and in need of a good repair shop, I highly recommend Midas!

They made an appointment for me four days before I brought the car in. It is a collector car, 1936…read moreAuburn and a question whether or not they wanted me to put the car on the rack myself since the car was a classic. They informed me that their insurance didn't allow customers to put cars on the rack. I told them that if anyone damaged the car because of its age, I would seek legal action. because of this, I was told the mechanic declined to look at the car at all. I'm very upset because I made an appointment to have someone look at it. They saw the car before I brought it in and they still refused to look at it and take responsibility for damaging my car. I will never darken the door of Midas muffler again. On top of this, the receptionist not only was very rude, but she had a dog that growled at customers when she left the room in a very menacing manner If my muffler is looking to get sued, they have all the elements in that dealership at the 10,000 block of Kingston Pike