My wife and I went in to sell a 14k gold wedding band. We were pleasantly surprised at how quick…read moreand efficiently we were served. Great price...no hassels. We will be back!

Chris and his team are amazing to work with. We were looking for a couple pieces of different…read morejewelry and they listened to exactly what we wanted. He then presented us with options he had in stock and also gave us options he could order in and have in a very quick turnaround. I appreciate them going above and beyond for us!

Friendly staff, good service, and they do good work on repairs and custom work. Fair price if…read moreyou're selling gold.

I was provided with very good service here and ended up purchasing my jewelry here after visiting…read moremany other other stores that same day.

We visited Estate House and purchased the 9 diamonds band. The Estate House treated us as if we…read morewere spending 10's of thousands of dollars. The owner was present and warm as were the sales associates. We were so impressed with just the atmosphere and warmth of the business that we came back for my husband to have ball barons, placed in a heavy diamond and gold ring as well as to have appraisals done on our other jewelry. If you happen to be in Knoxville ring or jewelry shopping, I highly recommend this store. They offer more than just high quality jewelry. They buy gold and silver coins etc. The customer service and variety of jewelry is a 10 out of 10.

I have had two great experiences now selling with Sam. He is a great communicator and pays right…read moreaway. I highly recommend doing business with these people.

Went in here to get the clasp repaired on my gold necklace. The lady up front was very helpful ,…read moreand the jeweler got it done in like 3 days for me . I then brought in my other necklace and bracelet to get cleaned and he actually noticed damage to the locking mechanism on my bracelet and fixed it for free! Highly recommend this place to anyone in Knoxville

Great people! They work fast and do insight repairs! They are my go to for all things jewelry 100%read more

Great experience here! The staff was super friendly and helpful, and they made finding the perfect…read morepiece really easy. Beautiful jewelry and awesome customer service -- I'll definitely be back!

I have had a great experience with the people that work at Treasures. My wife loves her diamond…read morering and I loved the price.

They helped us design the perfect ring and even sent us computerized images of our design to make…read moresure that's how I wanted it. They were so kind and patient as we asked questions and allowed me to try different rings so I know what style I wanted. I would recommend this place for anyone looking for engagement rings!

Wonderful service! Helped us design a perfect ring and price was fair, not over marked up as you…read moresee in chain jewelers. Never felt pressured and we were able to get it just right. Communication was on point as well. Thank you!

Ordered this almost 200 dollar chain and this is how it was sent to me! So knotted it is I…read morewearable. I chatted with customer service and they were like "sorry...it takes 7-10 days for a return"...but it's 3 days til Christmas and it's a present for one of my grandchildren. They didn't care. I asked if a new one could be over night mailed and her reply was that she could check if there was one at my "local" store. Well my store is about 40 minutes away and if I had wanted to shop in the store I would have done that to start with. Absolutely no care or concern for their customers.

Was extremely impressed with the customer service!! I bought diamond bracelet a few month ago and…read morenoticed one of the diamonds had come out of it - I'd lost the receipt but thought I would visit the store just to see if they could help - they went above and beyond and I was offered a replacement !!!! Fantastic customer service !!! Would definitely buy products from Kay's again - thank you