I went in for a ring sized 1 hour & half before closing time . Pick up would be next day, I thought…read morewow that's awesome , the lady said it normally takes 24 hours. They did all work in the store. It gets better though . The lady said the jeweler is going to fix your ring today. It will be ready for pick up today in an hour and a half before closing time. I got my ring sized and completed. Holy Molly YES!! Oh I forgot it was two rings sized and a broken necklace fixed 1hr 1/2. I recommend this place 10 out of 10 . I will go back. Great pieces

My husband is a third generation shopper at Phillips, and I see why! He was proud to get my…read moregorgeous engagement at the same place his father and grandfather bought their wives' jewelry, and the quality of the stone is amazing, especially for what he paid. I fell in love with a diamond wedding band from a different (and MUCH more expensive) store, but 2 months later their ring dropped a diamond. The Other Store had such awful customer service that I showed up to Phillips and asked if they could help. I was immediately greeted and my ring looked over. The quote was a fourth the price of what The Other Store was asking, and they had the work done THAT NIGHT. You can't even tell which stone was replaced, but I've learned my lesson - always go to Phillips for fine jewelry if you want it to last!

My wife and I went in to sell a 14k gold wedding band. We were pleasantly surprised at how quick…read moreand efficiently we were served. Great price...no hassels. We will be back!

Chris and his team are amazing to work with. We were looking for a couple pieces of different…read morejewelry and they listened to exactly what we wanted. He then presented us with options he had in stock and also gave us options he could order in and have in a very quick turnaround. I appreciate them going above and beyond for us!

I was provided with very good service here and ended up purchasing my jewelry here after visiting…read moremany other other stores that same day.

Sidney and all have always been cheerful and helpful. They are super eager to find the exact piece…read moreof jewelry I'm looking for, even hauling out big catalogs to find the chain that was need. When I was searching for a specific look for a ring, Sidney found the kind of ring I was looking for then showed a fantabulous ring to me that has now become my favorite all-time purchase. I have several pieces from them and been very pleased with all of them. They have resized rings and converted post earrings to screw backs. For my niece they converted a fragile bracelet into a necklace. I'm very pleased with the work. At the recent Ladies Night Showcase I found three pieces that are now on my must-have list.

We visited Estate House and purchased the 9 diamonds band. The Estate House treated us as if we…read morewere spending 10's of thousands of dollars. The owner was present and warm as were the sales associates. We were so impressed with just the atmosphere and warmth of the business that we came back for my husband to have ball barons, placed in a heavy diamond and gold ring as well as to have appraisals done on our other jewelry. If you happen to be in Knoxville ring or jewelry shopping, I highly recommend this store. They offer more than just high quality jewelry. They buy gold and silver coins etc. The customer service and variety of jewelry is a 10 out of 10.

I have had two great experiences now selling with Sam. He is a great communicator and pays right…read moreaway. I highly recommend doing business with these people.

Great people! They work fast and do insight repairs! They are my go to for all things jewelry 100%read more

Five star review of the service received at gemstone designs! Took in an estate jewelry collection…read moreand the owner evaluated each piece to verify authenticity and weight. Also Provided sound options on how to liquidate the simplest and most effective methods. Sincere thanks !

I have had a great experience with the people that work at Treasures. My wife loves her diamond…read morering and I loved the price.

The absolute worst experience at a jewelry store!!! DO NOT WASTE YOUR TIME!!!! The workers are rude…read moreand aggressive. They take their sweet time on repairs and refuse to give your jewelry back when you ask for it, which I am pretty sure is illegal.... The women are straight up mean and immediately got aggressive with my husband when we went to pick up my ring after 3 attempts before that.

They helped us design the perfect ring and even sent us computerized images of our design to make…read moresure that's how I wanted it. They were so kind and patient as we asked questions and allowed me to try different rings so I know what style I wanted. I would recommend this place for anyone looking for engagement rings!

Wonderful service! Helped us design a perfect ring and price was fair, not over marked up as you…read moresee in chain jewelers. Never felt pressured and we were able to get it just right. Communication was on point as well. Thank you!

Ordered this almost 200 dollar chain and this is how it was sent to me! So knotted it is I…read morewearable. I chatted with customer service and they were like "sorry...it takes 7-10 days for a return"...but it's 3 days til Christmas and it's a present for one of my grandchildren. They didn't care. I asked if a new one could be over night mailed and her reply was that she could check if there was one at my "local" store. Well my store is about 40 minutes away and if I had wanted to shop in the store I would have done that to start with. Absolutely no care or concern for their customers.

Was extremely impressed with the customer service!! I bought diamond bracelet a few month ago and…read morenoticed one of the diamonds had come out of it - I'd lost the receipt but thought I would visit the store just to see if they could help - they went above and beyond and I was offered a replacement !!!! Fantastic customer service !!! Would definitely buy products from Kay's again - thank you

Stopped in for an inexpensive watchband to be adjusted, greeted warmly by Mr. Carter. Repaired my…read morewatch band and I recommend this jeweler.

From the owner: Lamon Jewelers has been proudly serving East Tennessee for 40 years! We are a family-owned business…read morelocated in Turkey Creek and Maryville. We offer a variety of pieces from several brands and a flourishing consignment program. Customers have been trusting us to repair and revitalize their beloved jewelry.