I was provided with very good service here and ended up purchasing my jewelry here after visiting…read moremany other other stores that same day.

Sidney and all have always been cheerful and helpful. They are super eager to find the exact piece…read moreof jewelry I'm looking for, even hauling out big catalogs to find the chain that was need. When I was searching for a specific look for a ring, Sidney found the kind of ring I was looking for then showed a fantabulous ring to me that has now become my favorite all-time purchase. I have several pieces from them and been very pleased with all of them. They have resized rings and converted post earrings to screw backs. For my niece they converted a fragile bracelet into a necklace. I'm very pleased with the work. At the recent Ladies Night Showcase I found three pieces that are now on my must-have list.

We visited Estate House and purchased the 9 diamonds band. The Estate House treated us as if we…read morewere spending 10's of thousands of dollars. The owner was present and warm as were the sales associates. We were so impressed with just the atmosphere and warmth of the business that we came back for my husband to have ball barons, placed in a heavy diamond and gold ring as well as to have appraisals done on our other jewelry. If you happen to be in Knoxville ring or jewelry shopping, I highly recommend this store. They offer more than just high quality jewelry. They buy gold and silver coins etc. The customer service and variety of jewelry is a 10 out of 10.

I have had two great experiences now selling with Sam. He is a great communicator and pays right…read moreaway. I highly recommend doing business with these people.

My wife and I went in to sell a 14k gold wedding band. We were pleasantly surprised at how quick…read moreand efficiently we were served. Great price...no hassels. We will be back!

Chris and his team are amazing to work with. We were looking for a couple pieces of different…read morejewelry and they listened to exactly what we wanted. He then presented us with options he had in stock and also gave us options he could order in and have in a very quick turnaround. I appreciate them going above and beyond for us!

I stopped into Kimball's Jewelers today. I had not been in there for quite sometime. I noticed they…read morehad a new staff. What a wonderful experience! I was greeted with a smile and the sales staff was eager to assist me. As I walked the store, I noticed they had a lot of new jewelry and a huge bridal area. What a transformation. I will definitely be coming back soon to add to my jewelry collection. Thank you for the great experience. They have all the hottest new designers. I was looking for Graziela Gems and Pam was so helpful!

*Before posting my terrible experience at Kimball's, I want to preface that I tried to email the…read morecompany first. They have yet to respond. Further, I would like to clarify that this is not simply limited to the one associate. Hardly any customers were present within Kimball's, and I was ignored until approaching a team member directly. I have never had a similar experience at any jewelry store. Attached is the email I sent to the company.* I rarely feel the need to write complaint emails, but I had an uncomfortable experience at your Kingston Pike location this morning that I wanted to bring to your attention. I brought in a watch for a simple resizing (removal of two links). The associate who assisted me--a tall gentleman--immediately made a disapproving face when I explained what I needed. He then informed me that removing just two links would cost $40 and asked how long I had owned the watch. Feeling the interaction was becoming confrontational, I said the watch actually belonged to a friend and that I might return later. He responded by questioning why I would bring in a watch that wasn't mine. To avoid further tension, I thanked him and left. I then visited another jewelry store where the same service, removing two links, was performed quickly and free of charge. I'm curious about your official policy on watch resizing and associated fees, but more importantly, I was disappointed by the associate's dismissive and annoyed demeanor over such a minor request. A simple, routine service should not leave a customer feeling uncomfortable or interrogated. I would appreciate your thoughts on the matter and any clarification on resizing policies. Thank you for your time and attention.

Ordered this almost 200 dollar chain and this is how it was sent to me! So knotted it is I…read morewearable. I chatted with customer service and they were like "sorry...it takes 7-10 days for a return"...but it's 3 days til Christmas and it's a present for one of my grandchildren. They didn't care. I asked if a new one could be over night mailed and her reply was that she could check if there was one at my "local" store. Well my store is about 40 minutes away and if I had wanted to shop in the store I would have done that to start with. Absolutely no care or concern for their customers.

Was extremely impressed with the customer service!! I bought diamond bracelet a few month ago and…read morenoticed one of the diamonds had come out of it - I'd lost the receipt but thought I would visit the store just to see if they could help - they went above and beyond and I was offered a replacement !!!! Fantastic customer service !!! Would definitely buy products from Kay's again - thank you

Guys, Valentine's Day is coming up quickly (2 weeks and 2 days) and Markman's Diamonds is the…read moreperfect place to shop. Their staff can help you pick out an amazing item, or help you match a necklace, bracelet, earrings, and a ring to cover you for the next several gift occasions. C. K. has helped me over the last several years to find exactly the right gift. Many years ago I met with Harold Markman to design a specific engagement ring and they have helped me create other matching items and other jewelry through the years. Jewelry is an investment and it is best left to the professionals to help you make the most of your money. Markman's and their staff are caring, knowledgeable, and experts when it comes to buying precious gems and settings. Trust them to steer you to the right item. Follow me on Yelp for more places to shop and things to do in Knoxville and East Tennessee.

Fernando was great. He was very courteous and professional. I needed a chain attahed to my med…read morealert and he did so while I waited. I would highly recommend Markman's..

Mom and pop jewelry repair place, always honest and affordable to service your watches and jewelry!…read moreTake only cash or check....old school! Awesome people!!!

Wonderful, professional, honest and kind Mr and Mrs Wilson are amazing. They have taken care of ALL…read moreof my jewelry for over 16 years. If they do not do any services they know who to refer you to, as well. Mr Wilson also served our country in the United States Navy. There are some pictures of his time in the Navy up on the wall.

Jessica recently helped me take three small diamonds that I had and turn them into the most…read morebeautiful stack ring I could ever imagine. Her jewelry is simple,organic and stunning. I love this ring and will never get tired of wearing it. I recommend her with not 5 stars but 6+! Can't wait to see what new jewelry creations she will come up with next. Like her on Facebook and see for yourself why you will want to own a piece of her stunning jewelry.

I was looking for an engagement ring that my girlfriend would love and that would be one of a kind…read more I found it at Jessica Weiss Jewelry. She was easy to work with and helped to design the perfect engagement ring. I hadn't consulted my soon to be fiancé about what she wanted and I didn't pick the stones that she wanted. However, there was no problem fine tuning the ring to be absolutely perfect. I suspect we will also be returning for a wedding band before too long.

I was looking for a non-mall jewelry in Knoxville and found Treasures. Wonderful service and a…read moregreat inventory. I went in for a watch battery replacement and was treated with courtesy and respect. I also purchased another watch offered with a great sale price. Thank you, Treasures, I will be back.

I went in for estimate on what my diamond wedding set would be worth to sell as I've been divorced…read morefor a few years. The engagement ring is .80 pear shaped diamond set in platinum , with matching diamond wedding band also in platinum. Was purchased 19 years ago for over $5000 from reputable local jeweler (Not Kay's or Jared's). The lady behind the counter looked at it under her loop and tested it. Told me it was Moissonite and she'd give me $150 as that's all it was worth. I freaked. I left, went home, looked up the GIA appraisal which said nothing about it being Moissonite and said insurance replacement cost was $5800. I truly believed she was trying to rob me!

Great people! They work fast and do insight repairs! They are my go to for all things jewelry 100%read more

Five star review of the service received at gemstone designs! Took in an estate jewelry collection…read moreand the owner evaluated each piece to verify authenticity and weight. Also Provided sound options on how to liquidate the simplest and most effective methods. Sincere thanks !