I have been in this store several times in the last couple of years since i moved to this area and…read moreevery time ive gotten great service and help with whatever i needed and have nothing but good things to say about the guys that work in here, They are competent, efficient, fair , have good prices on about every kind of bulb and battery you can possibly need. Have helped me out with different kinds of needs and its definitely a go-to place for anything that needs a battery or bulb and you want the right one and all the help you need you will get. Thanks again guys, jtw 12/23/22

If I could give 6 stars I would. My friend and I were in Knoxville for Halloween and I lost the…read morebattery pack for my costume! We called this location and Matthew (shoutout to my boy) assured us that he could make one and he absolutely did! The customer service was amazing and he was awesome!! Plus it was super quick. I recommend this place for all battery needs. They're super knowledgeable and definitely deserve a raise!! The boys at batteries plus put the happy back in Halloween!!

On Thursday September 17,2020 at 6:16 pm. I stop at my…read morefavorite auto parts store, to test my battery. Kenny, tested my battery, starter and even my alternator on my Toyota Camry. I had a bad battery and a bad post on my car, in less than 20 minutes. Kenny, was able to help me with a new battery and a new post for my car. Only at O'Reilly's auto parts were they go above and beyond customer service on my car.

First time visiting Emory Rd O'Reilly last pm ,very unprofessional, not helpful in offering advice…read moreon windshield wiper replacement and no assistance offered when I inquired installation , thankful for the patron in the blue pickup for returning his faulty wipers bought there for offering to help and standing in the rain with me while changing my wiper blades. Terrible customer service , but hey if the 2 full grown men sitting behind the counter ever need help in replacing their windshield wiper blades I hope a nice patron will assist you as well.

04/14/2025 went today with a dead battery in my car. Was informed they no longer replace the…read morebattery but I could take one with me in my car that I had to jump start to get there. Was offered a jump to restart my car. Their whole business model is taking out your old battery, charging a core fee and selling you a new one, after which your old battery goes to be recycled instead of being thrown out by your shed in the back yard. I finally begged some tools to do it myself which was difficult since I'm blind in one eye (which I pointed out and still no assistance was offered) and their shop has no light. This was humiliating and a disappointing experience since I have been coming here for nearly a decade. 5 stars is only so my experience won't be buried in the bad review pile. I would gladly pay an install fee to support a local business but will be going elsewhere in the future.

Great place to do business with. Wayne is very helpful and friendly. Good prices and great…read moreservice, will do business with again!

Just needed a plug. Quick and great service. Everyone was friendly and handled a unique situation…read morelike pros.

They swapped 4 tires for me, in the rain. for 100 bucks. Awesome group of guys, not affraid of…read morework. Ill be back.