if you're looking for a messenger service who is always late and has a serious attitude problem, this is the one! my office uses these guys for a daily pick up. it's really not hard. it's always ready around the same time. every day they call me around noon, and i can't even get a "hello" in before mary the dipatcher cuts me off with "it's mary." those two words are meant to convey that mary would like to know what time our delivery will be ready and what type of vehicle we will need. i tell her, she grunts and says ok, and that's that.
my boss has had to wait around for up to 2 hours after our office has closed for their driver to show up. i have seen them arrive on time maaaaybe twice. the other day the driver came 40 minutes early (shock), demanded that we hurry and get our delivery ready, and drives off with a giant skid of boxes that is not wrapped and clearly destined to fall apart on him. not our problem. but mary called the next morning to bitch at me about how that dude had to spend 2 hours picking up the boxes when they fell. let's not go there, mary.
fingers crossed that we will start using another service soon....... read more