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Clarks

4.0 (2 reviews)
Closed 11:00 am - 4:00 pm

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17 years ago

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17 years ago

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Wynsors World Of Shoes

Wynsors World Of Shoes

(3 reviews)

My experience at Wynsors World of Shoes was awful. On the surface, it looks great. Tons of…read morenice-looking shoes at unbelievable prices, some as low as £5 or £10. So I had a bit of a spree and bought a pair of trainers, a pair of good casual shoes and a pair of slippers, for between £20 and £30. So far so good. Not so good when I first put on the trainers and the tongue literally fell out in my hands. Even worse after two weeks when the soles of my slippers starting hanging off. But as if the gods were mocking me, the worst was yet to come. Barely two weeks after I bought the casual shoes, I wore them on a trip to London. In the course of one afternoon's walking, a split appeared across the bottom of soles, and by the end of the day I was literally walking about like a tramp with my shoes barely hanging together. They literally split in half. I had no money to buy a new pair, and by the time I got home the next morning, my feet were calloused and in pain. I took all three pairs back and got a refund. Never again. Outrageously bad quality.

I bought some shoes from Wynsors for my 14 year old son who has faily wide feet so trying to find…read moreshoes can be particularly hard. They arrived in good time but as I have found a lot lately they didn't fit his size 10 feet, so I needed to return them. I read Wynsors terms and conditions which states that if I were to use their supplied label then it would cost me £2.99 deducted from my refund. Instead I used my own label and paid for the return. I sent my son to the post office with the parcel asking him to get proof of postage which of course he didn't get. The returned shoes got to Wynsors and I was refunded minus the £2.99. When I contacted customer support I was told according to their paperwork I had used the returns label which of course I hadn't. I told them if they had checked their paperwork they would have seen the un-used returns label inside the package still stuck to the reason for returning sheet. I have not heard back from them since and without that vital proof of postage can do nothing. I will never use the company again and will make sure all my friends and family are aware of there terrible customer service!

Clarks - shoes - Updated May 2026

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